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For Companies At a Glance
- Tasks: Identify and implement business solutions using Epicor and other systems to enhance operations.
- Company: Join Owen Mumford, a global leader in medical device innovation.
- Benefits: Enjoy competitive salary, remote work, generous leave, and wellness initiatives.
- Why this job: Make a real impact in healthcare while developing your skills in a supportive environment.
- Qualifications: Strong IT skills and knowledge of business processes in manufacturing required.
- Other info: Dynamic workplace with opportunities for career growth and continuous improvement.
The predicted salary is between 36000 - 60000 £ per year.
Job Description
Owen Mumford is looking to hire an Business Systems Specialist! Could this be your next role?
As the the Business Systems Specialist you will be responsible for the identification, verification and implementation of business solutions that can be derived from increased utilisation of Epicor and other business systems across Owen Mumford, in accordance with established policies.
The specialist is responsible for gaining and maintaining sufficient technical knowledge of the system to keep it operational.
This role is based at our Chipping Norton site.
Key Responsibilities:
- Provide input to the business systems strategy, keeping it up to date and relevant to the business.
- Responsible for the promotion of process change rather than software customisation or modification wherever possible.
- Propose improvements and review/support others suggestions for enhancement to the Epicor installation.
- Provide System and Business Intelligence support to all overseas affiliates within the Group.
- Provide input to the Epicor business strategy, keeping it up to date and relevant to the business.
- Responsible for the promotion of process change rather than software customisation or modification wherever possible.
- Provide knowledgeable and pragmatic support to key OM projects, reinforcing global standards and efficient solutions that optimise Epicor Kinetic functionality so that Epicor Kinetic becomes the backbone of our business.
- Look beyond what users request to ensure that optimal solutions that exploit Epicor functions are designed for business processes.
- Maintain open communication channels with all divisions within the Group to develop management reporting that facilitates management control.
- Responsible for creating robust test plans and test scripts for thoroughly testing solutions in accordance with the requirements for a validated software solution prior to handover to requester.
- Actively review tickets logged with Service Desk. Be customer-focussed in investigating problems and providing prompt resolution, keeping the requester informed of progress.
- Review content of service packs and upgrades and recommend timing for their adoption deployment in accordance with the requirements for a validated system.
- Maintain expert knowledge of all aspects of the Epicor Toolkit (BPMs, Application Studio, BAQ etc) and recommend appropriate tools for the development of business solutions.
- Understand the Epicor architecture to provide technical input to plans regarding the copying or replicating of environments.
- Champion Epicor solutions within the company and promote its extensive capabilities.
- Create and build strong links with Epicor Process Owners and users in all functions and departments within the Group.
- Communicate and work with Epicor and other Epicor support partners to address ongoing support issues and continuous improvement initiatives.
- Raise and process Purchase Orders per OM procedures for all work to be done by contractors, ensure a Statement of Work is produced ahead of each visit, monitor hours worked and manage the completion of POs/invoice approvals so that accounts for all Epicor-related contractors are well managed.
To be successful in this role, you will need:
- Strong IT skills
- Good knowledge of business processes in a manufacturing business
- Experience in a regulated business
- Excellent knowledge of Epicor or alternative ERP systems
- Expertise in problem solving methodologies and techniques
- Strong communication skills
- Business analysis and decision making ability
- Planning and organising skills
What will we give you?
You will be joining a successful, privately owned industry leader who are constantly innovating and looking to improve lives, empower patients and relieve the pressure on healthcare professionals. We invest heavily in our staff and offer a competitive salary and benefits package along with the opportunity to develop within the business:
- 25 days annual leave (with the opportunity to earn loyalty days with length of service)
- Remote Working (2 Days per week)
- Holiday purchase scheme (up to 10 days purchased per holiday year)
- Enhanced Family Friendly Policies
- Enhanced Sickness Pay
- Group Life Insurance
- BUPA Private Medical Care
- Cycle2Work Scheme
- Electric Car Scheme
- Wellbeing initiatives and support
- Annual company bonus
- Free parking, free tea & coffee, free fruit
?
About us:
Owen Mumford is a global leader in medical device design and manufacture. For almost 70 years we have been inventing life-enhancing devices that are tested and proven to deliver an industry benchmark in the safety, accuracy and comfort of medication administration. This strong heritage is the springboard for our future as we help to shape the progress of the healthcare industry by bringing pioneering concepts and solutions to life in an accountable and sustainable way. Headquartered in the UK, Owen Mumford is a family-run business with a large global presence across North America, EMEA and APAC.
Owen Mumford is an equal opportunities employer. We aim to ensure that no candidate or employee receives less favourable treatment on the grounds of gender, race, disability, sexual orientation, religion or belief, age, gender identity, marital or civil partnership status, pregnancy or maternity. Every job offer is subject to satisfactory references and compliance with vetting requirements applicable to the job role
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Business Systems Specialist employer: Owen Mumford Ltd
Contact Detail:
Owen Mumford Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Business Systems Specialist
✨Tip Number 1
Network like a pro! Reach out to current employees at Owen Mumford on LinkedIn or other platforms. Ask them about their experiences and any tips they might have for landing the Business Systems Specialist role.
✨Tip Number 2
Prepare for the interview by brushing up on your Epicor knowledge. Make sure you can discuss how you've used similar systems in the past and how you can contribute to optimising their business processes.
✨Tip Number 3
Showcase your problem-solving skills during the interview. Be ready to share specific examples of challenges you've faced in previous roles and how you tackled them, especially in a regulated environment.
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're genuinely interested in joining the Owen Mumford team.
We think you need these skills to ace Business Systems Specialist
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter to highlight your experience with Epicor and business systems. We want to see how your skills align with the role of Business Systems Specialist, so don’t hold back on showcasing relevant projects!
Showcase Problem-Solving Skills: Since this role involves a lot of problem-solving, share specific examples where you've tackled challenges in a business systems context. We love seeing how you approach issues and come up with effective solutions!
Keep It Professional Yet Personal: While we appreciate professionalism, don’t be afraid to let your personality shine through. A bit of authenticity can make your application stand out, so feel free to express your passion for improving business processes.
Apply Through Our Website: We encourage you to submit your application directly through our website. It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy!
How to prepare for a job interview at Owen Mumford Ltd
✨Know Your Epicor Inside Out
Make sure you brush up on your knowledge of Epicor and its functionalities. Understand how it can be optimised for business processes, as this will likely come up in the interview. Be ready to discuss specific examples of how you've used Epicor or similar ERP systems in past roles.
✨Showcase Your Problem-Solving Skills
Prepare to demonstrate your expertise in problem-solving methodologies. Think of scenarios where you've successfully identified issues and implemented solutions, especially in a manufacturing context. This will show that you can think critically and act decisively.
✨Communicate Effectively
Strong communication skills are key for this role. Practice articulating your thoughts clearly and concisely. You might be asked to explain complex technical concepts, so being able to simplify these for non-technical stakeholders will be a big plus.
✨Be Customer-Focused
Since the role involves supporting users and resolving issues, highlight your customer service experience. Prepare examples of how you've maintained open communication with users and ensured their needs were met promptly. This will demonstrate your commitment to user satisfaction.