Service Scheduler / Coordinator / Planner
north West UK | Competitive Salary + Benefits | Permanent
We are currently working with a well-established business within the power generation sector, who are looking to recruit an organised and proactive Service Scheduler / Coordinator / Planner to join their growing team in Garstang.
This is an excellent opportunity for someone with experience coordinating engineers, planning service schedules and managing day-to-day operations within an engineering, maintenance or field service environment.
The successful candidate will play a key role in ensuring engineers are scheduled efficiently, customer requirements are met and service activities run smoothly.
Key Responsibilities
- Coordinate and schedule engineers for planned maintenance, reactive breakdowns and service visits.
- Plan daily and weekly workloads, ensuring resources are allocated effectively.
- Liaise with field engineers to manage schedules, job progress and any changes to planned work.
- Act as a key point of contact for customers, providing updates on engineer attendance and job progress.
- Coordinate customer appointments, ensuring work is completed within agreed timescales.
- Manage job information, service records and relevant documentation.
- Respond to scheduling issues and prioritise urgent breakdowns when required.
- Work closely with internal departments to ensure efficient service delivery.
Skills & Experience
- Previous experience in a Scheduler, Service Coordinator, Planner or similar role.
- Experience working within engineering, maintenance, field service or a technical environment would be advantageous.
- Strong organisational and time-management skills.
- Ability to manage multiple priorities in a fast-paced environment.
- Confident communicator, comfortable liaising with engineers and customers.
- Good IT and administration skills.
- A proactive approach with the ability to work independently and as part of a team.
The Opportunity
- Permanent position based in Garstang, Lancashire.
- Competitive salary, dependent on experience.
- Opportunity to join an established business within the power generation sector.
- Varied role with responsibility for coordinating a busy engineering service operation.
If you have experience in service scheduling, engineering coordination or workforce planning and are looking for your next opportunity, I'd be keen to hear from you.
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Scheduler in Willenhall employer: Owen Daniels
As a Regional Facilities Manager with us, you'll join a dynamic team that values safety, compliance, and excellence in property management across Kent and Essex. We offer a supportive work culture that prioritises employee growth through ongoing training and development opportunities, alongside a competitive salary and benefits package. Our commitment to maintaining high standards in our commercial properties ensures that you will find your role both meaningful and rewarding.
