At a Glance
- Tasks: Provide technical support and advice to customers via phone and email.
- Company: Join a dynamic team in a hybrid working environment.
- Benefits: Enjoy a competitive salary, pension contributions, and private healthcare options.
- Other info: Great learning opportunities and 25 days holiday plus bank holidays.
- Why this job: Make a difference by helping customers solve technical challenges every day.
- Qualifications: Experience with technical products and strong customer service skills required.
The predicted salary is between 27000 - 33000 £ per year.
Are you confident reading technical drawings, understanding engineering requirements and helping customers find the right solution?
Permanent
Monday–Friday 8:45-5:30pm (Hybrid Working)
- Provide clear and practical technical advice by phone and email.
- Prepare accurate technical and commercial quotations.
- Handle customer queries and complaints professionally.
- Experience working with technical products, engineering components or technical specifications.
- Previous experience in technical sales, internal sales, technical support or customer service.
Pension contribution (via salary sacrifice) from:
- Life Assurance (3x annual salary)
- Business travel insurance
- Option to join Private Healthcare Scheme after 3 months
- Cycle scheme, Home and Tech, Discounts on retail platforms
- Electric Car scheme (salary sacrifice)
- Learning and development opportunities
- 25 days + BH holidays
Technical Support/ Telephone Support Advisor in Wembley employer: Owen Daniels
As a Regional Facilities Manager with us, you'll join a dynamic team that values safety, compliance, and excellence in property management across Kent and Essex. We offer a supportive work culture that prioritises employee growth through ongoing training and development opportunities, alongside a competitive salary and benefits package. Our commitment to maintaining high standards in our commercial properties ensures that you will find your role both meaningful and rewarding.
