Are you confident reading technical drawings, understanding engineering requirements and helping customers find the right solution?
The following information provides an overview of the skills, qualities, and qualifications needed for this role.
This is a great opportunity for someone with a strong technical mindset who enjoys interpreting drawings and specifications, solving customer requirements and turning technical information into practical product solutions.
Technical Customer Advisor
Permanent
Salary is dependant on experience
Monday–Friday 8:45-5:30pm (Hybrid Working)
Kingsbury, London
Technical Customer Advisor
Job Description
Read and interpret technical drawings, diagrams and customer specifications.
Identify key technical information, dimensions, requirements and application details from drawings.
Discuss technical requirements with customers and ask relevant questions to clarify their needs.
Provide clear and practical technical advice by phone and email.
Prepare accurate technical and commercial quotations.
Handle customer queries and complaints professionally.
Technical Customer Advisor
Essential Experience/Skills/Qualifications
Must have proven ability to read and interpret basic technical drawings and diagrams.
Experience working with technical products, engineering components or technical specifications. xgikmsk
Must have previous experience in technical sales, internal sales, sales order processing, technical support or customer service background
The ability to explain technical information clearly to customers.
Technical Customer Advisor
Company Benefits
Pension contribution (via salary sacrifice) from: Up to 8% employee + employer 10.5%
Life Assurance (3x annual salary)
Business travel insurance
Option to join Private Healthcare Scheme after 3 months
Cycle scheme, Home and Tech, Discounts on retail platforms
Electric Car scheme (salary sacrifice)
YuLife Employee Benefits and Wellbeing app
Learning and development opportunities
25 days + BH holidays
If you feel you're a good fit for this position, please click 'apply
Technical Customer Advisor in Kingsbury employer: Owen Daniels
As a Regional Facilities Manager with us, you'll join a dynamic team that values safety, compliance, and excellence in property management across Kent and Essex. We offer a supportive work culture that prioritises employee growth through ongoing training and development opportunities, alongside a competitive salary and benefits package. Our commitment to maintaining high standards in our commercial properties ensures that you will find your role both meaningful and rewarding.
