Our client is looking for a Customer Service Advisor to join their team and play a key role in delivering an exceptional experience to customers across their global markets.
This is an excellent opportunity for an organised and customer-focused individual who enjoys building positive relationships, solving problems and working collaboratively in a fast-paced environment.
Customer Service Advisor
Permanent
Salary is DOE
Monday - Thursday 8:45am-5:00pm Friday 8:45am-16:30pm (39 hour week) - Hybrid Working
Kingsbury, Greater London
Job Description
- Acting as a first point of contact for customers and supporting the smooth processing of orders.
- Processing customer orders accurately and ensuring all relevant specifications and information are correctly entered onto the system.
- Contacting customers where clarification is required and resolving queries relating to orders, products or services
- Assisting with general administrative activities, ensuring documentation and records are maintained accurately and are readily available when required.
Essential Experience/Skills/Qualifications
- 1-2 years' previous customer service experience, preferably within a commercial, technical or manufacturing environment.
- Strong communication and interpersonal skills.
- Excellent attention to detail, particularly when processing customer orders and specifications.
Company Benefits
- Pension contribution (via salary sacrifice) from: Up to 8% employee + employer 10.5%
- Life Assurance (3x annual salary)
- Business travel insurance
- Option to join Private Healthcare Scheme after 3 months
- Cycle scheme, Home and Tech, Discounts on retail platforms
- Electric Car scheme (salary sacrifice)
- YuLife Employee Benefits and Wellbeing app
- Learning and development opportunities
- 25 days + BH holidays
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Customer Service Advisor in Kingsbury employer: Owen Daniels
As a Regional Facilities Manager with us, you'll join a dynamic team that values safety, compliance, and excellence in property management across Kent and Essex. We offer a supportive work culture that prioritises employee growth through ongoing training and development opportunities, alongside a competitive salary and benefits package. Our commitment to maintaining high standards in our commercial properties ensures that you will find your role both meaningful and rewarding.
