At a Glance
- Tasks: Lead customer complaints and warranty claims while driving product quality improvements.
- Company: Owen Daniels, a dynamic company in Gloucester focused on quality and reliability.
- Benefits: Competitive salary, career development opportunities, and a collaborative work environment.
- Other info: Join a team dedicated to continuous improvement and innovation.
- Why this job: Make a real difference by improving customer satisfaction and product reliability.
- Qualifications: Experience in quality management and strong analytical skills required.
The predicted salary is between 38250 - 46750 £ per year.
Owen Daniels in Gloucester is seeking a Customer Quality & Warranty Manager to lead customer complaints, warranty claims and product quality.
The role focuses on root cause investigations and CAPA to prevent recurrences, while coordinating with engineering, manufacturing, service and supply chain teams.
The successful candidate will analyse warranty trends and KPIs, driving continuous improvement and cost control across the warranty lifecycle.
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Customer Quality & Warranty Lead - Root Cause & Reliability in Gloucester employer: Owen Daniels
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