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- Tasks: Join OVO as a Smart Energy Engineer, delivering top-notch customer service and smart installations.
- Company: OVO is on a mission to tackle the climate crisis with diverse talent and innovative solutions.
- Benefits: Enjoy a competitive salary, flexible benefits, health plans, gym memberships, and discounts on energy products.
- Why this job: Make a real impact on net zero living while developing your skills in a supportive environment.
- Qualifications: Must hold relevant qualifications and have at least 6 months of experience as a Smart Energy Engineer.
- Other info: We welcome applicants from all backgrounds and encourage you to apply even if you don't meet every requirement.
The predicted salary is between 35950 - 43140 £ per year.
Locations: Field Based - Aberdeen (AB)
Team: Field Engineering & Support
Salary banding: £35,950
Experience: Fully Qualified Smart Energy Engineer
Working pattern: Full-Time
Reporting to: Smart Team Manager
Sponsorship: Unfortunately we are unable to offer sponsorship for this role.
This role in 3 words: Customer Centric, Specialist, Rewarding
Top 3 qualities for this role: Communication, Safety Originated / Technical, Resilience
Everyone belongs at OVO. At OVO, we are on a mission to solve one of humanity's biggest challenges, the climate crisis. We need diverse people from all abilities, gender identities, ethnicities, ages, sexual orientations, life experiences and backgrounds to join us.
Teamworking for the planet. We’re offering an exciting opportunity to join OVO as a qualified Smart Energy Engineer. You’ll be working at customers' homes delivering a service we can be proud of and helping us achieve our mission of driving progress towards net zero carbon living.
This role in a nutshell: You will play a key role in supporting our customers and OVO onto the path of Zero Carbon by visiting our customers, offering amazing Customer Service, carrying out Smart installs, and providing energy efficiency.
You’ll be working 42.5 hours per week based in one of the areas above, with some travel required for training and to support customer demand. The role involves driving one of our EV vans for work purposes only.
Your key outcomes will be:
- Being a passionate advocate of OVO’s Plan Zero and energy efficiency, delivering the highest level of customer satisfaction.
- Engaging with customers on the benefits of smart meters and how to monitor and reduce energy consumption.
- Continuing to develop with support and coaching from mentors and your Manager.
- Ensuring you have the right materials stocked in your van and a proactive approach to pre-visit communication.
- Adapting working methods to install Smart metering systems in various customer environments.
- Collaborating with peers and colleagues to ensure we deliver on our customers’ needs.
- Taking ownership and refreshing knowledge and skills to enhance safety and efficiency.
- Carrying out risk assessments to ensure safety of yourself, customers, and their property.
Preferable experience on RTS/MRMM/THTC.
Systems: Safety Culture, Bybox, Zeno, Smartphone/handheld device
You’ll be a successful Smart Energy Engineer here at OVO if you…
- Hold a CCN1/CMA1 & MET1 or Level 2 Smart Meter Diploma.
- Have a minimum of 6 months experience as a Smart Energy Engineer / Dual Fuel Meter installer.
- Hold a current full manual driving license (with up to 6 points) for use in the UK.
- Have a strong desire to learn and develop, using creative thinking.
- Demonstrate key behaviours that align with our OVO values.
- Value different perspectives and create an inclusive working culture.
- Are comfortable talking to and helping customers in their homes.
- Are great at multitasking and managing your time effectively.
Let’s talk about what’s in it for you:
- We’ll pay you £35,950 with an on-target bonus of 15%.
- We also offer 9% Flex Pay on top of your salary, which includes auto-enrollment into your pension and flexible benefits.
- For your health: With benefits like a healthcare cash plan, private medical insurance, critical illness cover, and more.
- For your wellbeing: With gym membership, travel insurance, workplace ISA, and more.
- For your lifestyle: With extra holiday buying, discount dining, and home & tech loans.
- For your home: Get up to £400 towards any OVO Energy plan, plus discounts on solar and EV chargers.
- For your commute: Great deals on ultra-low emission car leasing and our cycle to work scheme.
- For your Belonging: Join our 8 Belonging Networks to support diversity and inclusion at OVO.
Oh, and one last thing... We’d love to hear from you even if you don’t tick all our boxes. If you have any additional requirements, there’s a space on the application form to let us know.
Smart Energy Engineer - York (YO) employer: OVO
Contact Detail:
OVO Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Smart Energy Engineer - York (YO)
✨Tip Number 1
Familiarise yourself with OVO's mission and values, especially their focus on net zero carbon living. This will help you align your responses during interviews and demonstrate your commitment to their goals.
✨Tip Number 2
Highlight your customer service skills in conversations. Since the role is customer-centric, sharing specific examples of how you've successfully engaged with customers can set you apart from other candidates.
✨Tip Number 3
Prepare to discuss your technical knowledge and experience with smart metering systems. Being able to articulate your hands-on experience and understanding of safety protocols will be crucial in showcasing your expertise.
✨Tip Number 4
Network with current or former employees of OVO if possible. They can provide insights into the company culture and expectations, which can be invaluable when preparing for interviews.
We think you need these skills to ace Smart Energy Engineer - York (YO)
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience as a Smart Energy Engineer, particularly any relevant qualifications like CCN1/CMA1 & MET1 or Level 2 Smart Meter Diploma. Emphasise your customer service skills and any experience with energy efficiency.
Craft a Compelling Cover Letter: In your cover letter, express your passion for the climate crisis and how you align with OVO's mission. Mention specific examples of how you've demonstrated communication, resilience, and safety in your previous roles.
Showcase Relevant Experience: Detail your experience as a Smart Energy Engineer or Dual Fuel Meter installer, focusing on your ability to engage with customers and deliver high-quality service. Include any specific projects or achievements that demonstrate your skills.
Highlight Your Soft Skills: Since communication and teamwork are key qualities for this role, provide examples of how you've successfully worked in teams and communicated effectively with customers. This will show that you can thrive in OVO's collaborative environment.
How to prepare for a job interview at OVO
✨Show Your Passion for Sustainability
Make sure to express your enthusiasm for OVO's mission towards net zero carbon living. Share any personal experiences or projects that demonstrate your commitment to sustainability and energy efficiency.
✨Demonstrate Strong Communication Skills
As a Smart Energy Engineer, you'll be interacting with customers regularly. Prepare examples of how you've effectively communicated complex information in the past, especially in customer-facing roles.
✨Highlight Your Technical Expertise
Be ready to discuss your qualifications, such as your CCN1/CMA1 & MET1 certifications, and your experience as a Smart Energy Engineer. Provide specific examples of installations or projects you've worked on that showcase your technical skills.
✨Prepare for Safety Discussions
Safety is paramount in this role. Be prepared to talk about your approach to risk assessments and how you ensure safety for yourself and customers during installations. Sharing relevant experiences will demonstrate your commitment to safety culture.
