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- Tasks: Join OVO as a Smart Energy Engineer, delivering top-notch customer service and smart installations.
- Company: OVO is on a mission to tackle the climate crisis with diverse talent and innovative solutions.
- Benefits: Enjoy a competitive salary, bonuses, healthcare, gym memberships, and discounts on energy plans.
- Why this job: Make a real impact on the planet while developing your skills in a supportive environment.
- Qualifications: Must hold relevant certifications and have at least 6 months of experience in the field.
- Other info: We value diversity and encourage applicants from all backgrounds to apply.
The predicted salary is between 30000 - 40000 £ per year.
Role OVO-View
Locations: Field Based – Perth (PH)
Team: Field Engineering & Support
Salary banding: £35,950
Experience: Experience – Fully Qualified Smart Energy Engineer
Working pattern: Full-Time
Reporting to: Smart Team Manager
Sponsorship: Unfortunately we are unable to offer sponsorship for this role.
This role in 3 words: Customer Centric, Specialist, Rewarding
Top 3 qualities for this role: Communication, Safety Originated / Technical &, Resilience
Everyone belongs at OVO
At OVO, we are on a mission to solve one of humanity’s biggest challenges, the climate crisis. We need diverse people from all abilities, gender identities, ethnicities, ages, sexual orientations, life experiences and backgrounds to join us.
Teamworking for the planet
We’re offering an exciting opportunity to join OVO as a qualified Smart Energy Engineer. You’ll be working at customers’ homes delivering a service we can be proud of and helping us achieve our mission of driving progress towards net zero carbon living.
This role in a nutshell:
You will play a key role in supporting our customers and OVO onto the path of Zero Carbon by visiting our customers, offering amazing Customer Service, carrying out Smart installs, and offering fantastic energy efficiency.
You’ll be working 42.5 Hours per week based in one of the areas above, with some travel required for training, team connections, and to support customer demand. The role also involves driving one of our fabulous EV vans for work purposes only.
Your key outcomes will be:
- Being a passionate advocate of OVO’s Plan Zero and energy efficiency, delivering the highest possible level of customer satisfaction.
- Engaging with our customers on the benefits of smart meters and how to monitor and reduce their energy consumption.
- With support and coaching from mentors and your Manager, you will continue to develop.
- You’ll be responsible for the whole customer experience, ensuring you have the right materials stocked in your van and a proactive approach to pre-visit communication.
- Adapt working methods to install Smart metering systems in various customer environments and identify unsafe conditions.
- Collaborate with peers and colleagues while ensuring we always deliver on our customers’ needs.
- Take ownership to work on your own initiative, refreshing knowledge and skills to enhance safety, member satisfaction, and efficiency.
- Carry out risk assessments to ensure the safety of yourself, the customer, and their property.
Systems: Safety Culture, Bybox, Zeno, Smartphone / handheld device
You’ll be a successful Smart Energy Engineer here at OVO if you…
- Hold a CCN1/CMA1 & MET1 or Level 2 Smart Meter Diploma.
- Have a minimum of 6 months experience as a Smart Energy Engineer / Dual Fuel Meter installer.
- Hold a current full manual driving license (with up to 6 points) valid in the UK.
- Have a strong desire to learn and develop, using creative thinking.
- Demonstrate key behaviours that align with our OVO values.
- Value different perspectives, skills, and experiences.
- Are comfortable talking to and helping our customers in their homes.
- Are great at multitasking and managing your time effectively.
Let’s talk about what’s in it for you
We’ll pay you £35,950 and you’ll be eligible for an on-target bonus of 15%. We also offer plenty of green benefits and progressive policies to help you feel like you belong at OVO, including a 9% Flex Pay on top of your salary.
For your health: Healthcare cash plan, private medical insurance, critical illness cover, life assurance, health assessments, and more.
For your wellbeing: Gym membership, travel insurance, workplace ISA, will writing services, dental insurance, and more.
For your lifestyle: Extra holiday buying, discount dining, home & tech loans, and charitable donations.
For your home: Up to £400 towards any OVO Energy plan, plus discounts on solar, smart thermostats, and EV chargers.
For your commute: Deals on ultra-low emission car leasing, cycle to work scheme, and public transport season ticket loans.
For your Belonging: We have 8 Belonging Networks at OVO to support our people and build an inclusive workplace.
Oh, and one last thing… We’d love to hear from you even if you don’t tick off every box. If you have additional requirements, there’s a space to let us know on the application form. #J-18808-Ljbffr
Smart Energy Engineer - Perth (PH) employer: OVO
Contact Detail:
OVO Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Smart Energy Engineer - Perth (PH)
✨Tip Number 1
Make sure to highlight your customer service skills during the interview. OVO values a customer-centric approach, so be ready to share examples of how you've successfully engaged with customers in the past.
✨Tip Number 2
Familiarize yourself with OVO's Plan Zero and energy efficiency initiatives. Showing that you understand their mission will demonstrate your alignment with their values and your commitment to the role.
✨Tip Number 3
Prepare to discuss your technical expertise and experience as a Smart Energy Engineer. Be specific about your qualifications, such as your CCN1/CMA1 & MET1 certifications, and how they relate to the job requirements.
✨Tip Number 4
Emphasize your adaptability and problem-solving skills. The role requires you to work in various customer environments, so sharing instances where you've successfully adapted to challenges will set you apart.
We think you need these skills to ace Smart Energy Engineer - Perth (PH)
Some tips for your application 🫡
Understand the Role: Make sure you fully understand the responsibilities and requirements of the Smart Energy Engineer position. Highlight your relevant experience and how it aligns with OVO's mission to drive progress towards net zero carbon living.
Tailor Your CV: Customize your CV to emphasize your qualifications, such as holding a CCN1/CMA1 & MET1 or Level 2 Smart Meter Diploma, and your experience as a Smart Energy Engineer. Use keywords from the job description to make your application stand out.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for energy efficiency and customer service. Mention specific examples of how you've successfully engaged with customers and contributed to safety in previous roles.
Showcase Your Soft Skills: In your application, highlight your communication skills, resilience, and ability to work independently. Provide examples of how you've demonstrated these qualities in past experiences, especially in customer-facing roles.
How to prepare for a job interview at OVO
✨Show Your Passion for Sustainability
Make sure to express your enthusiasm for OVO's mission towards net zero carbon living. Share any personal experiences or projects that demonstrate your commitment to sustainability and energy efficiency.
✨Highlight Your Technical Skills
Be prepared to discuss your qualifications, such as your CCN1/CMA1 & MET1 certifications, and your experience as a Smart Energy Engineer. Provide specific examples of how you've successfully installed smart meters and improved energy efficiency in previous roles.
✨Demonstrate Excellent Communication Skills
Since this role emphasizes customer service, practice articulating how you would engage with customers. Think of scenarios where you effectively communicated complex information in an easy-to-understand manner, especially regarding smart meters and energy consumption.
✨Prepare for Safety Discussions
Safety is a key aspect of this role. Be ready to discuss your approach to risk assessments and how you ensure safety for yourself and customers during installations. Share any relevant experiences where you identified and mitigated unsafe conditions.
