Hybrid Customer Advisor: Zero Carbon Living

Hybrid Customer Advisor: Zero Carbon Living

Full-Time 25000 - 32000 £ / year (est.) Home office (partial)
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At a Glance

  • Tasks: Deliver exceptional customer service and educate on zero carbon living.
  • Company: Join OVO, a leader in sustainable energy solutions.
  • Benefits: Flexible working, training opportunities, and a focus on sustainability.
  • Other info: Hub-based role with remote work flexibility and career growth potential.
  • Why this job: Make a real difference in the fight against climate change while helping customers.
  • Qualifications: Strong communication skills and a passion for sustainability.

The predicted salary is between 25000 - 32000 £ per year.

OVO is seeking a Zero Carbon Living Advisor to deliver outstanding customer service across the lifecycle.

You’ll handle telephony queries, educate customers on Plan Zero, and connect them with suitable products and services for home decarbonisation.

The role is hub-based (Bristol or Glasgow) with flexibility to work from home.

Training requires 2 days in Bristol, with 2 days per month in squad thereafter, and travel within the 30 miles radius when needed.

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Hybrid Customer Advisor: Zero Carbon Living employer: OVO

At OVO, we pride ourselves on being an excellent employer that values flexibility and collaboration. Our dynamic work culture fosters growth and innovation, providing employees with opportunities to enhance their skills while contributing to a meaningful mission of delivering exceptional customer service. With competitive salaries, bonuses, and a variety of flexible benefits, OVO is committed to supporting our team members both personally and professionally in a vibrant office environment.

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Contact Details:

OVO Recruitment Team

We think you need these skills to ace Hybrid Customer Advisor: Zero Carbon Living

Customer Service Skills
Telephony Skills
Knowledge of Decarbonisation
Communication Skills
Education and Training Skills
Product Knowledge
Flexibility