At a Glance
- Tasks: Analyse credit risk and optimise collections to enhance customer experience.
- Company: Join OVO, a mission-driven company tackling the climate crisis.
- Benefits: Flexible working, inclusive culture, and opportunities for personal growth.
- Other info: Be part of a dynamic team focused on innovative solutions for the planet.
- Why this job: Make a real impact on customer outcomes while contributing to sustainability.
- Qualifications: Analytical skills and a passion for teamwork in a diverse environment.
The predicted salary is between 30000 - 40000 £ per year.
Role OVO-View Team: Customer Operations unless your role requires field‑based work. Each hub has accessible spaces to park your laptop, is designed to inspire people, help them connect and bring big ideas to life.
Everyone belongs at OVO. At OVO, we are on a mission to solve one of humanity's biggest challenges, the climate crisis. And we know it takes all of us to change the world. That's why we need diverse people from all abilities, gender identities, ethnicities, ages, sexual orientations, life experiences and backgrounds to join us.
Teamworking for the planet. Everything we do here spins around Plan Zero. So, naturally, the team you’ll be joining plays a gigantic role in making that happen.
Here’s how: We're working to build and optimise credit risk and collections capability at OVO, with a particular emphasis on reducing the bad debt charge and delivering good customer outcomes.
This role in a nutshell: This is an extremely exciting opportunity working across credit risk, collections and onboarding, where you will be able to make a real difference for our customers. As a Credit Risk Analyst in customer operations we want to make the process as easy and comfortable for you as possible.
Credit Risk Analyst employer: OVO
At OVO, we pride ourselves on being an exceptional employer dedicated to tackling the climate crisis while fostering a diverse and inclusive work environment. Our collaborative culture encourages innovation and teamwork, providing ample opportunities for personal and professional growth within the dynamic field of credit risk analysis. With accessible workspaces designed to inspire creativity and connection, OVO is not just a workplace; it's a community committed to making a meaningful impact.
StudySmarter Expert Advice🤫
We think this is how you could land Credit Risk Analyst
✨Tip Number 1
Network like a pro! Reach out to current or former employees at OVO on LinkedIn. A friendly chat can give you insider info and maybe even a referral, which can really boost your chances.
✨Tip Number 2
Prepare for the interview by understanding OVO's mission and values. Show us how your skills in credit risk can help tackle the climate crisis. We love candidates who align with our goals!
✨Tip Number 3
Practice your problem-solving skills! As a Credit Risk Analyst, you'll need to think on your feet. Try mock interviews or case studies to sharpen your analytical abilities before the big day.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re genuinely interested in joining the OVO team.
We think you need these skills to ace Credit Risk Analyst
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Credit Risk Analyst role. Highlight relevant experience and skills that align with what we’re looking for, especially in credit risk and customer operations.
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to tell us why you’re passionate about tackling the climate crisis and how your background makes you a perfect fit for our team.
Showcase Your Teamwork Skills:Since we value teamwork, share examples of how you've successfully collaborated with others in previous roles. This will help us see how you can contribute to our mission at OVO.
Apply Through Our Website:We encourage you to apply through our website for a smoother application process. It’s the best way for us to receive your application and keep track of all the amazing candidates like you!
How to prepare for a job interview at OVO
✨Know Your Numbers
As a Credit Risk Analyst, you'll be dealing with data and metrics. Brush up on key financial concepts and be ready to discuss how you would analyse credit risk. Familiarise yourself with common industry terms and be prepared to give examples of how you've used data to drive decisions in the past.
✨Show Your Passion for Sustainability
OVO is all about tackling the climate crisis, so make sure to express your enthusiasm for sustainability during the interview. Share any relevant experiences or projects that demonstrate your commitment to environmental issues, and how you see your role contributing to Plan Zero.
✨Teamwork Makes the Dream Work
Since this role involves collaboration, be ready to discuss your experience working in teams. Think of specific examples where you contributed to a team project, especially in a customer operations context. Highlight how you communicate and resolve conflicts to achieve common goals.
✨Prepare Questions That Matter
Interviews are a two-way street, so come prepared with thoughtful questions about the role and the company culture. Ask about how the team measures success in credit risk and collections, or what initiatives OVO has in place to support employee development. This shows you're genuinely interested and engaged.
