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- Tasks: Join OVO as a Smart Energy Engineer, delivering top-notch customer service and smart installations.
- Company: OVO is on a mission to tackle the climate crisis with innovative energy solutions.
- Benefits: Enjoy 34 days holiday, flexible pay, health plans, and discounts on green tech.
- Why this job: Be part of a team driving towards net zero carbon living while developing your skills.
- Qualifications: Must hold relevant certifications and have experience in smart energy engineering.
- Other info: Diverse and inclusive workplace with opportunities for personal growth and community involvement.
The predicted salary is between 30000 - 40000 £ per year.
Locations: Field Based - Orkney (KW), Lewis and Harris (HS), Falkirk (FK), Aberdeen (AB), Newport (NP), Southampton (SO), Hereford (HR), North/Northwest Wales (LL), York (YO), Bath (BA), Blackpool/Lancashire (FY), Leicester (DE, NG & LE), Darlington/Northallerton/Catterick/Bernard Castle/Richmond (DL), West Central London (WC) & South West London (SW/TW), Perth/Dundee (PH)
Salary banding: £35,950
Experience: Fully Qualified Smart Energy Engineer
Working pattern: Full-Time
Reporting to: Smart Team Manager
Sponsorship: Unfortunately we are unable to offer sponsorship for this role.
This role in 3 words: Customer Centric, Specialist, Rewarding
Top 3 qualities for this role: Communication, Safety Originated / Technical &, Resilience
At OVO, we are on a mission to solve one of humanity's biggest challenges, the climate crisis. We need diverse people from all abilities, gender identities, ethnicities, ages, sexual orientations, life experiences and backgrounds to join us.
We’re offering an exciting opportunity to join OVO as a qualified Smart Energy Engineer. As a Smart Energy Engineer, you’ll be working at customers' homes delivering a service we can be proud of and helping us achieve our mission of driving progress towards net zero carbon living.
This role in a nutshell: You will play a key role in supporting our customers and OVO onto the path of Zero Carbon by visiting our customers offering amazing Customer Service, carrying out Smart installs and offering fantastic energy efficiency. You will report directly into the Metering Team Manager.
Your key outcomes will be:
- Being a passionate advocate of OVO’s Plan Zero and energy efficiency, you’ll deliver the highest possible level of customer satisfaction by becoming a brand ambassador.
- Engaging with our customers on the benefits of smart meters including how to monitor and reduce their energy consumption.
- Adapt working methods to Installing Smart metering systems in a range of Customer environments.
- Identify where situations or conditions are to unsafe standards and take appropriate actions.
- Carry out risk assessments to ensure safety of yourself, customer and their property.
You’ll be a successful Smart Energy Engineer here at OVO if you…
- Hold a CCN1/CMA1 & MET1 or Level 2 Smart Meter Diploma.
- Have a minimum of 6 months experience as a Smart Energy Engineer / Dual Fuel Meter installer.
- Hold a current full manual driving license (with up to 6 points), which you can use in the UK.
- Demonstrate key behaviours that align with our OVO values.
- Are comfortable talking to & helping our customers in their home.
Let’s talk about what’s in it for you:
- 34 days of holiday (including bank holidays).
- Healthcare cash plan or private medical insurance depending on your career level.
- Gym membership, travel insurance, workplace ISA, will writing services, dental insurance, and more.
- Up to £400 towards any OVO Energy plan, plus great discounts on solar, smart thermostats and EV chargers.
- Great deal on ultra-low emission car leasing, plus our cycle to work scheme and public transport season ticket loans.
We create an inclusive working culture where people from all backgrounds can belong and succeed. That’s why we welcome applications from all parts of the community.
Smart Energy Engineer - Southampton employer: OVO Group
Contact Detail:
OVO Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Smart Energy Engineer - Southampton
✨Tip Number 1
Familiarise yourself with OVO's mission and values, especially their focus on Plan Zero and energy efficiency. This will help you align your conversations during interviews with what the company stands for, showcasing your genuine interest in their goals.
✨Tip Number 2
Prepare to discuss your technical skills and experiences related to smart metering installations. Be ready to provide examples of how you've successfully solved problems in previous roles, as this will demonstrate your ability to adapt and thrive in a customer-centric environment.
✨Tip Number 3
Highlight your communication skills by practicing how you would explain complex technical concepts to customers. Being able to convey information clearly and concisely is crucial for this role, so consider role-playing scenarios with friends or family.
✨Tip Number 4
Showcase your commitment to safety and resilience by preparing examples of how you've prioritised safety in past roles. Discussing specific situations where you identified risks and took action will demonstrate your proactive approach to ensuring a safe working environment.
We think you need these skills to ace Smart Energy Engineer - Southampton
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience as a Smart Energy Engineer. Focus on relevant qualifications like CCN1/CMA1 & MET1 or Level 2 Smart Meter Diploma, and any specific projects or roles that demonstrate your technical skills and customer service abilities.
Craft a Compelling Cover Letter: In your cover letter, express your passion for sustainability and how you align with OVO's mission of achieving net zero carbon living. Mention your communication skills and ability to work collaboratively, as these are key qualities for the role.
Showcase Relevant Experience: Detail your previous experience in smart metering installations and customer interactions. Use specific examples to illustrate how you've successfully solved problems and delivered excellent customer service in past roles.
Highlight Adaptability and Learning: Emphasise your willingness to learn and adapt to new technologies and methods. Mention any training or certifications you've pursued to stay updated in the field, as this shows your commitment to professional development.
How to prepare for a job interview at OVO Group
✨Show Your Passion for Sustainability
Make sure to express your enthusiasm for OVO's mission towards zero carbon living. Share any personal experiences or projects that demonstrate your commitment to sustainability and energy efficiency.
✨Demonstrate Technical Knowledge
Be prepared to discuss your technical skills and experience as a Smart Energy Engineer. Familiarise yourself with the specific systems mentioned in the job description, such as RTS/MRMM/THTC, and be ready to explain how you've successfully used them in past roles.
✨Highlight Communication Skills
Since communication is key in this role, think of examples where you effectively communicated with customers or team members. Practice explaining complex technical concepts in simple terms, as you'll need to do this when engaging with customers about their energy consumption.
✨Prepare for Safety Scenarios
Safety is a top priority in this role. Be ready to discuss how you approach risk assessments and ensure safety during installations. Think of specific situations where you identified unsafe conditions and took appropriate actions to mitigate risks.
