Smart Energy Engineer - Register Your Interest Here

Smart Energy Engineer – Register Your Interest Here

Interested in joining the team here at OVO as a Smart Energy Engineer? We are recruiting for multiple roles across the UK in 2025. We\’d love to invite you to register your interest now so that we can notify you when the recruitment process begins in your area.

Role OVO-View

Salary banding: £35,950

Experience: Fully Qualified Smart Energy Engineer

Working pattern: Full-Time

Reporting to: Smart Team Manager

Sponsorship: Unfortunately, we are unable to offer sponsorship for this role.

This role in 3 words: Customer Centric, Specialist, Rewarding

Top 3 qualities for this role: Communication, Safety Originated / Technical, Resilience

Everyone belongs at OVO

At OVO, we are on a mission to solve one of humanity\’s biggest challenges, the climate crisis. And we know it takes all of us to change the world. That\’s why we need diverse people from all abilities, gender identities, ethnicities, ages, sexual orientations, life experiences, and backgrounds to join us.

Teamworking for the planet

Everything we do here spins around Plan Zero. So, naturally, the team you’ll be joining plays a gigantic role in making that happen. Here’s how:

We’re offering an exciting opportunity to join OVO as a qualified Smart Energy Engineer. As a Smart Energy Engineer, you’ll be working at customers\’ homes delivering a service we can be proud of and helping us achieve our mission of driving progress towards net zero carbon living.

This role in a nutshell:

You will play a key role in supporting our customers and OVO onto the path of Zero Carbon by visiting our customers, offering amazing Customer Service, carrying out Smart installs, and providing fantastic energy efficiency.

You will report directly to the Metering Team Manager. As a team, you will hold responsibility for safely carrying out smart metering installations and maintenance, ensuring fantastic customer service and energy efficiency for our customers.

You’ll be working 42.5 hours per week based in one of the areas above; some travel may be required for training, team connections, and to support our customer demand. The role also involves driving one of our fabulous EV vans for work purposes only.

You must be able to communicate clearly and concisely, demonstrating sound decision-making skills. You will act as a problem solver and take responsibility for your work, constantly driving positive outcomes.

Your key outcomes will be:

• Being a passionate advocate of OVO’s Plan Zero and energy efficiency, delivering the highest possible level of customer satisfaction by becoming a brand ambassador.
• Engaging with our customers on the benefits of smart meters, including how to monitor and reduce their energy consumption.
• Continuing to develop with support and coaching from mentors and your Manager.
• Being responsible for the entire customer experience, starting with ensuring you have the right materials stocked in your van, proactively communicating before visits, and utilizing strong technical skills to deliver exceptional service.
• Adapting working methods to install Smart metering systems in various customer environments and identifying unsafe conditions to take appropriate actions.
• Collaborating with peers and colleagues while being flexible and responsive to deliver on our customers’ needs.
• Taking ownership to work on your own initiative by regularly refreshing your knowledge and skills to ensure you’re up to speed on all technical, customer, and procedural updates.
• Carrying out risk assessments to ensure the safety of yourself, customers, and their property.
• Preferable experience on RTS/MRMM/THTC.

Systems: Safety Culture, Bybox, Zeno, Smartphone / handheld device

You’ll be a successful Smart Energy Engineer at OVO if you…

• Hold a CCN1/CMA1 & MET1 or Level 2 Smart Meter Diploma.
• Have a minimum of 6 months experience as a Smart Energy Engineer / Dual Fuel Meter installer.
• Hold a current full manual driving license (with up to 6 points) valid in the UK.
• Have a strong desire to learn and develop, using creative thinking and adapting to new ways of working.
• Demonstrate key behaviours that align with our OVO values, including understanding the power of getting things done better together, being creative, and enjoying solving problems.
• Value different perspectives, skills, and experiences, creating an inclusive working culture.
• Are comfortable talking to and helping our customers in their homes.
• Are great at multitasking and managing your time effectively.

Let’s talk about what’s in it for you

You’ll be eligible for an on-target bonus of 15%. We have one OVO bonus plan that focuses on the collective performance of our people to deliver our Plan Zero goal.

We also offer plenty of green benefits and progressive policies to help you feel like you belong at OVO… and there’s flex pay. We\’ll give you 9% Flex Pay on top of your salary – 4% of this is auto-enrolled into your pension, and the remaining 5% is yours to use as you like.

Here’s a taster of what’s on offer:

For starters, you’ll get 34 days of holiday (including bank holidays).

For your health: Benefits like a healthcare cash plan or private medical insurance depending on your career level, critical illness cover, life assurance, health assessments, and more.

For your wellbeing: Benefits include gym membership, travel insurance, workplace ISA, will writing services, dental insurance, and more.

For your lifestyle: Options for extra holiday buying, discount dining, home & tech loans, and supporting your favourite charities with give-as-you-earn donations.

For your home: Up to £400 towards any OVO Energy plan, plus great discounts on solar, smart thermostats, and EV chargers.

For your commute: Great deals on ultra-low emission car leasing, plus our cycle to work scheme and public transport season ticket loans.

Want to hear about our full range of flexible benefits and progressive people policies? Our People Team can tell you everything you need to know.

For your Belonging: To support our people better, we need to listen to each other’s experiences and build a truly inclusive and diverse workplace. As part of this, we have 8 Belonging Networks at OVO, led by our people, for our people.

Oh, and one last thing…

We’d be thrilled if you tick off all our boxes, yet we also believe it’s just as important we tick off all of yours. If you think you have most of what we’re looking for but not every single thing, go ahead and hit apply . We’d still love to hear from you!

If you have any additional requirements, there’s a space to let us know on the application form; we want to make the process as easy and comfortable for you as possible.

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