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- Tasks: Join us as a Smart Energy Engineer, delivering top-notch customer service and smart installations.
- Company: OVO is on a mission to tackle the climate crisis with innovative energy solutions.
- Benefits: Enjoy 34 days holiday, flexible pay, and green benefits like discounts on solar and EV chargers.
- Why this job: Be part of a team driving towards net zero carbon living while developing your skills.
- Qualifications: Must hold relevant qualifications and have at least 6 months experience in smart metering.
- Other info: We value diversity and encourage applications from all backgrounds.
The predicted salary is between 30000 - 40000 £ per year.
Locations: Field Based - Orkney (KW), Newport (NP), Southampton (SO), Hereford (HR), North/Northwest Wales (LL), York (YO), Bath (BA), Blackpool/Lancashire (FY), Leicester (DE, NG & LE), Darlington/Northallerton/Catterick/Bernard Castle/Richmond (DL), West Central London (WC), Perth/Dundee (PH), Fife (KY), North London (N)
Salary banding: £35,950
Experience: Fully Qualified Smart Energy Engineer
Working pattern: Full-Time
Reporting to: Smart Team Manager
Sponsorship: Unfortunately we are unable to offer sponsorship for this role.
This role in 3 words: Customer Centric, Specialist, Rewarding
Top 3 qualities for this role: Communication, Safety Originated / Technical &, Resilience
At OVO, we are on a mission to solve one of humanity's biggest challenges, the climate crisis. We need diverse people from all abilities, gender identities, ethnicities, ages, sexual orientations, life experiences and backgrounds to join us.
As a Smart Energy Engineer, you’ll be working at customers' homes delivering a service we can be proud of and helping us achieve our mission of driving progress towards net zero carbon living.
Your key outcomes will be:
- Being a passionate advocate of OVO’s Plan Zero and energy efficiency, delivering the highest possible level of customer satisfaction.
- Engaging with our customers on the benefits of smart meters including how to monitor and reduce their energy consumption.
- Responsible for the whole customer experience, ensuring you have the right materials stocked in your van and utilising strong technical skills to deliver exceptional service.
- Adapt working methods to installing Smart metering systems in a range of customer environments.
- Identify unsafe situations or conditions and take appropriate actions.
- Work collaboratively with peers and colleagues while having a flexible approach to ensure we always deliver on our customers’ needs.
- Carry out risk assessments to ensure safety of yourself, customer and their property.
You’ll be a successful Smart Energy Engineer here at OVO if you…
- Hold a CCN1/CMA1 & MET1 or Level 2 Smart Meter Diploma.
- Have a minimum of 6 months experience as a Smart Energy Engineer / Dual Fuel Meter installer.
- Hold a current full manual driving license (with up to 6 points).
- Demonstrate key behaviours that align with our OVO values.
- Are comfortable talking to & helping our customers in their home.
- Are great at multitasking and handling your time to get things done.
We also offer plenty of green benefits and progressive policies to help you feel like you belong at OVO…and there’s flex pay. You’ll get 34 days of holiday (including bank holidays).
For your health: Benefits like a healthcare cash plan or private medical insurance, critical illness cover, life assurance, health assessments, and more.
For your wellbeing: Gym membership, travel insurance, workplace ISA, will writing services, dental insurance, and more.
For your lifestyle: Extra holiday buying, discount dining, home & tech loans, and supporting your favourite charities.
For your home: Get up to £400 towards any OVO Energy plan, plus great discounts on solar, smart thermostats and EV chargers.
For your commute: Great deal on ultra-low emission car leasing, plus our cycle to work scheme and public transport season ticket loans.
To find better ways to support our people, we need to listen to each other’s experiences and build a truly inclusive and diverse workplace.
If you think you have most of what we’re looking for but not every single thing, go ahead and hit apply. We’d still love to hear from you!
Smart Energy Engineer - Newport employer: OVO Group
Contact Detail:
OVO Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Smart Energy Engineer - Newport
✨Tip Number 1
Familiarise yourself with OVO's mission and values, especially their focus on Plan Zero and energy efficiency. This will help you align your conversations during interviews with their goals and demonstrate your commitment to their vision.
✨Tip Number 2
Prepare to discuss your technical skills and experiences in smart metering installations. Be ready to share specific examples of how you've successfully tackled challenges in previous roles, as this will showcase your problem-solving abilities.
✨Tip Number 3
Highlight your communication skills by practicing how you would explain complex technical concepts to customers. Being able to convey information clearly and concisely is crucial for this role, so consider role-playing scenarios with a friend.
✨Tip Number 4
Research the areas where you'll be working, such as Newport and other locations mentioned. Understanding the local community and its energy needs can give you an edge in demonstrating your customer-centric approach during interviews.
We think you need these skills to ace Smart Energy Engineer - Newport
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience as a Smart Energy Engineer. Focus on relevant qualifications like CCN1/CMA1 & MET1 or Level 2 Smart Meter Diploma, and detail your hands-on experience with smart metering installations.
Craft a Compelling Cover Letter: In your cover letter, express your passion for sustainability and how you align with OVO's mission of achieving net zero carbon living. Mention specific examples of how you've provided excellent customer service in previous roles.
Showcase Key Skills: Emphasise your communication skills, resilience, and technical expertise in your application. Provide examples of how you've successfully solved problems and adapted to new working methods in past positions.
Highlight Teamwork Experience: Since teamwork is crucial at OVO, include instances where you've collaborated effectively with colleagues or contributed to team goals. This will demonstrate your ability to work well within their inclusive culture.
How to prepare for a job interview at OVO Group
✨Show Your Passion for Sustainability
Make sure to express your enthusiasm for OVO's mission towards zero carbon living. Share any personal experiences or projects that demonstrate your commitment to sustainability and energy efficiency.
✨Demonstrate Technical Knowledge
Be prepared to discuss your technical skills and experience as a Smart Energy Engineer. Highlight your qualifications, such as CCN1/CMA1 & MET1 or Level 2 Smart Meter Diploma, and provide examples of how you've successfully completed installations or resolved technical issues in the past.
✨Emphasise Communication Skills
Since this role involves direct interaction with customers, showcase your communication abilities. Prepare to discuss how you would explain complex concepts in simple terms and ensure customer satisfaction during installations.
✨Prepare for Safety Scenarios
Safety is paramount in this role. Be ready to discuss how you approach risk assessments and ensure safety standards are met during installations. Provide examples of how you've handled unsafe situations in the past.
