At a Glance
- Tasks: Join us as a Smart Energy Engineer, delivering top-notch customer service and smart installations.
- Company: OVO is on a mission to tackle the climate crisis with innovative energy solutions.
- Benefits: Enjoy 34 days holiday, flexible pay, and green benefits like discounts on solar and EV chargers.
- Other info: We value diversity and encourage applications from all backgrounds.
- Why this job: Be part of a team driving towards net zero carbon living while developing your skills.
- Qualifications: Must hold relevant qualifications and have experience as a Smart Energy Engineer.
The predicted salary is between 30000 - 40000 € per year.
Locations: Field Based - Orkney (KW), Newport (NP), Southampton (SO), Hereford (HR), North/Northwest Wales (LL), York (YO), Bath (BA), Blackpool/Lancashire (FY), Leicester (DE, NG & LE), Darlington/Northallerton/Catterick/Bernard Castle/Richmond (DL), West Central London (WC), Perth/Dundee (PH), Fife (KY), North London (N)
Salary banding: £35,950
Experience: Fully Qualified Smart Energy Engineer
Working pattern: Full-Time
Reporting to: Smart Team Manager
Sponsorship: Unfortunately we are unable to offer sponsorship for this role.
This role in 3 words: Customer Centric, Specialist, Rewarding
Top 3 qualities for this role: Communication, Safety Originated / Technical &, Resilience
At OVO, we are on a mission to solve one of humanity's biggest challenges, the climate crisis. We need diverse people from all abilities, gender identities, ethnicities, ages, sexual orientations, life experiences and backgrounds to join us.
As a Smart Energy Engineer, you’ll be working at customers' homes delivering a service we can be proud of and helping us achieve our mission of driving progress towards net zero carbon living.
Your key outcomes will be:
- Being a passionate advocate of OVO’s Plan Zero and energy efficiency, you’ll deliver the highest possible level of customer satisfaction by becoming a brand ambassador.
- Engaging with our customers on the benefits of smart meters including how to monitor and reduce their energy consumption.
- Adapt working methods to installing Smart metering systems in a range of customer environments.
- Identify where situations or conditions are to unsafe standards and take appropriate actions.
- Carry out risk assessments to ensure safety of yourself, customer and their property.
You’ll be a successful Smart Energy Engineer here at OVO if you…
- Hold a CCN1/CMA1 & MET1 or Level 2 Smart Meter Diploma.
- Have a minimum of 6 months experience as a Smart Energy Engineer / Dual Fuel Meter installer.
- Hold a current full manual driving license (with up to 6 points), which you can use in the UK.
- Demonstrate key behaviours that align with our OVO values.
- Are comfortable talking to & helping our customers in their home.
We also offer plenty of green benefits and progressive policies to help you feel like you belong at OVO…and there’s flex pay. You’ll get 34 days of holiday (including bank holidays).
For your health, benefits include a healthcare cash plan or private medical insurance depending on your career level, critical illness cover, life assurance, health assessments, and more.
For your wellbeing, benefits include gym membership, travel insurance, workplace ISA, will writing services, dental insurance, and more.
For your lifestyle, benefits include extra holiday buying, discount dining, home & tech loans, and supporting your favourite charities with give-as-you-earn donations.
For your commute, benefits include deals on ultra-low emission car leasing, plus our cycle to work scheme and public transport season ticket loans.
To find better ways to support our people, we need to listen to each other’s experiences and build a truly inclusive and diverse workplace.
If you have any additional requirements, there’s a space to let us know on the application form; we want to make the process as easy and comfortable for you as possible.
Smart Energy Engineer - Newport in York employer: OVO Group
At OVO, we pride ourselves on being an exceptional employer, offering a vibrant work culture that champions inclusivity and collaboration. As a Smart Energy Engineer in Newport, you'll enjoy a competitive salary, extensive benefits including 34 days of holiday, and opportunities for personal growth through mentorship and training, all while contributing to our mission of achieving net zero carbon living.
StudySmarter Expert Advice🤫
We think this is how you could land Smart Energy Engineer - Newport in York
✨Tip Number 1
Familiarise yourself with OVO's mission and values, especially their focus on Plan Zero. Understanding their commitment to sustainability will help you align your responses during interviews and demonstrate your passion for the role.
✨Tip Number 2
Brush up on your technical skills related to smart metering systems. Being able to discuss specific technologies like RTS/MRMM/THTC Systems will show that you're not only qualified but also proactive in keeping your knowledge current.
✨Tip Number 3
Prepare to showcase your customer service skills. Think of examples where you've gone above and beyond for customers, as this role heavily emphasises delivering exceptional service and building rapport with clients.
✨Tip Number 4
Network with current or former employees of OVO if possible. They can provide insights into the company culture and expectations, which can be invaluable when tailoring your approach during the interview process.
We think you need these skills to ace Smart Energy Engineer - Newport in York
Some tips for your application 🫡
Tailor Your CV:Make sure your CV highlights your experience as a Smart Energy Engineer. Focus on relevant qualifications like CCN1/CMA1 & MET1 or Level 2 Smart Meter Diploma, and detail your hands-on experience with smart metering installations.
Craft a Compelling Cover Letter:In your cover letter, express your passion for sustainability and how you align with OVO's mission of achieving net zero carbon living. Mention specific examples of how you've provided excellent customer service in previous roles.
Showcase Your Communication Skills:Since communication is a top quality for this role, provide examples in your application that demonstrate your ability to communicate clearly and effectively with customers, especially in technical situations.
Highlight Problem-Solving Abilities:OVO values resilience and problem-solving skills. Include instances where you've successfully resolved issues or adapted to new challenges in your previous work, showcasing your ability to think on your feet.
How to prepare for a job interview at OVO Group
✨Show Your Passion for Sustainability
Make sure to express your enthusiasm for OVO's mission towards zero carbon living. Share any personal experiences or projects that demonstrate your commitment to sustainability and energy efficiency.
✨Demonstrate Technical Knowledge
Be prepared to discuss your technical skills and experience as a Smart Energy Engineer. Highlight your qualifications, such as CCN1/CMA1 & MET1 or Level 2 Smart Meter Diploma, and provide examples of how you've successfully completed installations or resolved technical issues in the past.
✨Emphasise Communication Skills
Since this role involves direct interaction with customers, showcase your communication abilities. Prepare to discuss how you would explain complex concepts in simple terms and ensure customer satisfaction during installations.
✨Prepare for Safety Discussions
Safety is paramount in this role. Be ready to talk about your understanding of safety protocols and risk assessments. Provide examples of how you've maintained safety standards in previous roles, especially when working in customers' homes.
