Data Analyst

Location: Hub based! Glasgow, Bristol, London. You can work wherever suits you best. Minimum 1 hub visit per quarter for team planning.

Team Performance and Insight Experience

• Proven experience in a similar role, with broad experience of team working and cross-functional engagement.

Working pattern

• Full-Time
• Reporting to Analytics Manager

Sponsorship

• Unfortunately, we are unable to offer sponsorship for this role.

This role in 3 words: Domain expert, technician of data, delivery.

Top 3 qualities for this role: Data analyst, Communicator, Designer.

Where you’ll work

At OVO, we understand that a one size fits all approach doesn’t work for everyone. That’s why we created the OVO Way of Flexibility. All our roles are hub based (Bristol, Glasgow or London), providing a dedicated space for collaboration, connection and teamwork. You’ll also have the flexibility to work from home.

Everyone belongs at OVO

At OVO, we are on a mission to solve one of humanity's biggest challenges, the climate crisis. And we know it takes all of us to change the world. That's why we need diverse people from all abilities, gender identities, ethnicities, ages, sexual orientations, life experiences and backgrounds to join us.

Teamworking for the planet

Everything we do here spins around Plan Zero. So, naturally, the team you’ll be joining plays a gigantic role in making that happen. Through systematic data management and end-to-end workflow mapping, our team uncovers and eliminates operational waste. Streamlining these processes directly reduces carbon emissions, while our focus on automation and AI provides the scalable data infrastructure needed to track and accelerate the transition to net zero.

This role in a nutshell

You’ll work alongside a team of experienced analysts, led by a Principal Analyst, to create engaging MI that tells our business story. By partnering closely with operational functions, you will provide the thought leadership needed to shape their data domains - focusing on reducing data-search time and maximising decision-making capability. You will also drive fresh methodologies in MI design and visualisation to deliver intuitive, fit-for-purpose reporting, while collaborating across Operations to build 'playbooks for performance' that standardise how success is measured.

Your key outcomes will be:

• Data & Technical Delivery
• Automated & Governance-Led Reporting: Build reliable, automated data processes and pipelines from trusted sources, adhering to strict data governance standards for maximum accuracy and scalability.
• Tailored Visualization: Design and deliver reusable views, dashboards, and regulatory reports tailored to different organizational audiences and platforms.
• Proactive System Maintenance: Automate data connection monitoring, quickly troubleshoot breakages, and maintain seamless data flows.
• Insights & Communication
• Data Storytelling: Extract trends and present engaging data narratives to audiences, collaborating with senior analysts for support when needed.
• Collaboration & Feedback: Participate actively in workshops, communicate clearly, and support the team through constructive peer reviews for junior members.
• Continuous Learning: Actively seek feedback from all levels, research knowledge gaps, and pursue self-development opportunities.
• Commercial & Stakeholder Impact
• Relationship Building: Foster strong, collaborative relationships with colleagues and stakeholders, working effectively towards shared goals.
• Strategic Alignment: Identify risks and opportunities tied to business objectives, and confidently challenge priorities that do not align with company strategy.
• Team Dynamics: Support a positive workplace by identifying workflow or culture issues and contributing to solutions.
• Customer Focus
• Customer-Centric Mindset: Maintain a 'customer in the room' mentality by tracking satisfaction metrics, analyzing customer behaviours, and digging into the root causes of their common problems.

You’ll be successful in this role at OVO if you…

• Are looking to enhance your skills in building MI and reporting skills within a best in class data governance structure - effectively constructing new MI and reporting that is reliable and delivers on our data governance standards.
• Passionate about working in a team of analysts - to participate in developing the central team and providing new analytical capabilities to Operations by providing training and support to staff on data analysis and interpretation.
• Love solving complex data problems and making a difference through collaboration - Bringing the right skills together to perform analytical deep dives on business issues to identify drivers and trends, extract insight from data and clearly explain their meaning with support from a team of experts in the central Performance and MI team.
• Applying the appropriate tools and methods to reach the best outcome and deliver the highest value impact for our customers and business.
• Are keen to develop your own skills and ways of working - We want to help enhance your skills whilst working here, and you’ll have time to do this. We also run community engagement events, mentoring/coaching and there are ample opportunities for peer to peer and self-led learning based around our career framework.
• Have mastery of the key technical skills - Confident in reading, writing and reviewing SQL queries, and fluent with more advanced features including analytic/window functions, CTEs, subqueries. Can contribute to story building by providing insights from data exploration. Able to use these tools to solve simple problems relating to conversion rates or user journeys.
• Have previous experience in an analytics role where you have used SQL and Tableau skills.
• Are comfortable with a dynamic environment - you're confident with adapting to change and trying out new ways of working and merging new methodologies.
• Challenge the status quo - you're continuously looking to improve and build something great.
• Enjoy working in cross-functional teams - we're all about collaboration and working together to understand and solve problems.

Let’s talk about what’s in it for you

We’ll pay you between £34,620 and £42,500, depending on your specific skills and experience. If your expectations are a little different, have a chat with us! We keep our pay ranges broad on purpose to give us, and you, flexibility to match your experience to our zero carbon mission. You’ll be eligible for an on-target bonus of 15%. We have one OVO bonus plan that focuses on the collective performance of our people to deliver our Plan Zero goal. We also offer plenty of green benefits and progressive policies to help you feel like you belong at OVO and there's flex pay. We'll give you 9% Flex Pay on top of your salary – 4% of this is auto enrolled into your pension, and the remaining 5% is yours to do what you like with. You can use this to buy from our extensive range of flexible benefits, including our green benefits which we've put at the heart of our offering, add to your pension or even take it as cash.

Benefits

• 34 days of holiday (including bank holidays)
• Health: healthcare cash plan or private medical insurance depending on your career level, critical illness cover, life assurance, health assessments, and more.
• Wellbeing: gym membership, travel insurance, workplace ISA, will writing services, dental insurance, and more.
• Lifestyle: extra holiday buying, discount dining, home & tech loans, and supporting your favourite charities with give-as-you-earn donations.
• Home: up to £400 towards any OVO Energy plan, plus great discounts on solar, smart thermostats and EV chargers.
• Commute: great deal on ultra-low emission car leasing, plus our cycle to work scheme and public transport season ticket loans.

For your Belonging

To find better ways to support our people, we need to listen to each other’s experiences and find ways to build a truly inclusive and diverse workplace. As part of this, we have 8 Belonging Networks at OVO. Led by our people, for our people - so when you join OVO, you can play a part - big or small - with any of the Networks. It's up to you.

Apply

We’d be thrilled if you tick off all our boxes, yet we also believe it’s just as important we tick off all of yours. If you think you have most of what we’re looking for but not every single thing, go ahead and hit apply. We’d still love to hear from you! If you have any additional requirements, there’s a space to let us know on the application form; we want to make the process as easy and comfortable for you as possible.