At a Glance
- Tasks: Lead the transformation of customer billing processes and ensure accurate billing.
- Company: Join OVO Group, a company dedicated to combating climate change.
- Benefits: Hybrid work model, competitive salary, and opportunities for professional growth.
- Other info: Be part of a mission-driven team focused on quality and customer advocacy.
- Why this job: Make a real impact on customer experience while driving sustainability efforts.
- Qualifications: Experience in billing operations and strong leadership skills.
The predicted salary is between 50000 - 65000 £ per year.
OVO Group is seeking a Billing Quality Operations Manager in Bristol to oversee the transformation of customer billing processes. This role plays a critical part in ensuring accurate billing and revenue assurance as part of our mission to combat climate change.
The successful candidate will build and manage high-performing teams while improving operational delivery and transforming relationships with offshore partners. A strong focus on quality and customer advocacy is essential for this pivotal role.
Billing Quality Operations Lead (Hybrid) in Bristol employer: OVO Group
At OVO Group, we pride ourselves on being an exceptional employer, offering a dynamic work culture that fosters innovation and collaboration in the heart of Bristol. Our commitment to employee growth is reflected in our comprehensive training programmes and opportunities for career advancement, all while working towards our mission of combating climate change. Join us to be part of a forward-thinking team that values quality, customer advocacy, and making a meaningful impact.
