Accounts Receivable and Expenses Clerk - 6 Month Fixed Term Contract in Bristol

Role: Accounts Receivable and Expenses Clerk - 6 Month Fixed Term Contract

Location: Hub Based - Hybrid for all

Experience: Intermediate / Advanced

Working pattern: Full-Time

Reporting to: Max Baker, Accounts Payable & Systems Improvement Manager

Sponsorship: Unfortunately we are unable to offer sponsorship for this role.

This role in 3 words: Problem Solving, Stakeholder management, Automation

Top 3 qualities for this role: Tenacity, Patience, Attention to detail

Where you’ll work: Depending on the needs of your business area, we expect hub based people to be in the office at least once a week, and to go to OVO Connection events in-person. You’ll be assigned to the closest one of our three hub offices, Bristol, Glasgow, or London; unless your role requires field-based work. Each hub has accessible spaces to park your laptop, is designed to inspire people, help them connect and bring big ideas to life.

Everyone belongs at OVO: At OVO, we are on a mission to solve one of humanity's biggest challenges, the climate crisis. And we know it takes all of us to change the world. That's why we need diverse people from all abilities, gender identities, ethnicities, ages, sexual orientations, life experiences and backgrounds to join us.

Teamworking for the planet: Everything we do here spins around Plan Zero. So, naturally, the team you’ll be joining plays a gigantic role in making that happen. Here’s how: We need an efficiently functioning Finance team to achieve Plan Zero. This role is all about getting the basics right for a healthy functioning Finance team that helps to ensure external regulatory compliance.

This role in a nutshell: The role of an AR and Expenses Clerk is to be the first point of contact with regard to the administration of our Accounts Receivable process and to ensure employee expenses are claimed and paid in line with both our internal expenses policy, and with regulatory schemes such as VAT. This means responding within set timeframes to ensure a high standard of service to our stakeholders. The AR and Expenses Clerk will also be expected to escalate urgent issues and take a proactive approach to resolving problems to ultimately ensure a high level of service and efficiency from the AP team as a whole.

• Accounts Receivable:
• Creating and maintaining customer accounts.
• Assisting Treasury with payment allocations.
• Completing balance sheet reconciliations.
• Investigate aging and outstanding items.
• Instigate follow‑up activity where invoices are not settled in a timely manner.
• Contra and Intercompany invoices.
• Weekly debtors report.
• Raiding commission invoices for our Home Franchise business.
• Liaise with the Workday Product team on opportunities to improve the Accounts Receivable processes and ensure that we are maximising available Workday functionality.
• Expenses:
• Reviewing all company expense claims to ensure that they are raised accurately and comply with the companies expenses policy.
• Ensure that all company expense claims have sufficient supporting documentation to comply with external regulations with particular focus on VAT compliance.
• Work with the tax team and Head of Financial Operations to establish a process to satisfy HMRC compliance requirements.
• Review historic expense claims to identify opportunities for retrospective VAT claims.
• Liaise with the Workday Product team on opportunities to improve the expenses process and ensure that we are maximising available Workday functionality.
• Creating and updating process notes.
• Other Support Activity as Required:
• Working the shared Finance inboxes (JIRA), responding to supplier queries and escalating urgent queries.
• Investigate aging and outstanding items.
• Ensuring weekly KPIs are completed.
• Completing monthly supplier reconciliations.
• Assisting with audit queries.
• Answering the Finance telephone line.

Systems: Workday, JIRA, Google Workspace, Excel / Google sheets / IValua

You’ll be a successful Role Title at OVO if you…

• Love delivering great service to our stakeholders (Employees, Customers and wider Finance / P2P Function).
• Leave no stone unturned and are tenacious about finding solutions and investigating problems – taking pride in everything you do big or small.
• Are happy to take on new challenges and develop new skills.
• Are comfortable with change and managing uncertainty.
• Can think around corners and about the downstream effects of a decision or change.
• Love to create lasting solutions through process improvements and automation.

Let’s talk about what’s in it for you:

We’ll pay you between £29,950 and £29,000, depending on your specific skills and experience. We keep our pay ranges broad on purpose to give us, and you, flexibility to match your experience to our zero carbon mission.

You’ll be eligible for an on‑target bonus of 15%. We have one OVO bonus plan that focuses on the collective performance of our people to deliver our Plan Zero goal.

We also offer plenty of green benefits and progressive policies to help you feel like you belong at OVO…and there’s flex pay. We'll give you 9% Flex Pay on top of your salary – 4% of this is auto‑enrolled into your pension, and the remaining 5% is yours to do what you like with. You can use this to buy from our extensive range of flexible benefits, including our green benefits which we've put at the heart of our offering, add to your pension or even take it as cash.

For starters, you’ll get 34 days of holiday (including bank holidays).

For your health: With benefits like a healthcare cash plan or private medical insurance depending on your career level, critical illness cover, life assurance, health assessments, and more.

For your wellbeing: With gym membership, travel insurance, workplace ISA, will writing services, dental insurance, and more.

For your lifestyle: With extra holiday buying, discount dining, home & tech loans, and supporting your favourite charities with give‑as‑you‑earn donations.

For your home: Get up to £400 towards any OVO Energy plan, plus great discounts on solar, smart thermostats and EV chargers.

For your commute: Nab a great deal on ultra‑low emission car leasing, plus our cycle to work scheme and public transport season ticket loans.

For your belonging: To find better ways to support our people, we need to listen to each other’s experiences and find ways to build a truly inclusive and diverse workplace. As part of this, we have 8 Belonging Networks at OVO. Led by our people, for our people – so when you join OVO, you can play a part – big or small – with any of the Networks. It’s up to you.

Oh, and one last thing… We’d be thrilled if you tick off all our boxes, yet we also believe it’s just as important we tick off all of yours. And if you think you have most of what we’re looking for but not every single thing, go ahead and apply. We’d still love to hear from you!

If you have any additional requirements, there’s a space to let us know on the application form; we want to make the process as easy and comfortable for you as possible.