Role OVO-View
Team:
Performance and Insight
Salary banding:
£46800 - £55000
Experience:
Mid-level
Working pattern:
Full-Time
Reporting to:
Credit Risk Analytics Manager
Sponsorship:
Unfortunately we are unable to offer sponsorship for this role.
This role in 3 words:
Credit Risk, Optimisation, Insight
Top 3 qualities for this role:
Curious, Problem Solver, Attention To Detail
Where you'll work:
At OVO, we understand that a one size fits all approach doesn't work for everyone. That's why we created the OVO Way of Flexibility.
All our roles are hub based (Bristol, Glasgow or London), providing a dedicated space for collaboration, connection and teamwork. You'll also have the flexibility to work from home.
Everyone belongs at OVO
At OVO, we are on a mission to solve one of humanity's biggest challenges, the climate crisis. And we know it takes all of us to change the world. That's why we need diverse people from all abilities, gender identities, ethnicities, ages, sexual orientations, life experiences and backgrounds to join us.
Teamworking for the planet
Everything we do here spins around Plan Zero. So, naturally, the team you'll be joining plays a gigantic role in making that happen. Here's how: We're working to build and optimise credit risk and collections capability at OVO, with a particular emphasis on reducing the bad debt charge and delivering good customer outcomes.
This role in a nutshell:
Extremely exciting opportunity to work in a major, progressive utilities business working across credit risk, collections and onboarding, where you will be able to make a real difference for customers.
As a Senior Credit Risk Analyst in Performance and Insight, you will be responsible for the effective management of key debt prevention strategies, processes, analytics and MI which underpin Onboarding, Customer Management and Collections operation, allowing us to manage risk within our risk appetite and drive reductions to debt balances whilst increasing revenue.
You’ll be working collaboratively with team members across customer operations & balances and the wider business to provide data and insight that supports decision making in our credit risk and collections landscapes to improve our business performance and customer outcomes.
Your key outcomes will be:
- Using SQL and Python to generate insights and to lead initiatives that advance the department strategy and reduce portfolio risk.
- Building and maintaining Tableau and Looker dashboards to monitor trends, track performance against targets, and assess key performance indicators.
- Developing credit risk insights to identify optimisation opportunities, influence positive credit behaviours, and support decision‑making across all stages of the credit risk lifecycle.
- Designing and developing commercial and credit risk models, setting up A/B tests and conducting cost/benefit analysis to evaluate proposed solutions.
- Reducing manual effort and improving efficiency through automation and process optimisation.
- Solving business problems with a multidisciplinary approach and working in cross - functional teams.
- Building and maintaining data pipelines to enable seamless data integration and
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Senior Credit Risk Analyst employer: OVO Energy
At OVO, we pride ourselves on being an excellent employer, offering a supportive work culture that values collaboration and innovation. Our Payroll Administrator role provides not only competitive salary packages but also opportunities for professional growth within a dynamic team based in vibrant Bristol or London. With flexible working arrangements and a commitment to employee development, OVO is the perfect place for those seeking meaningful and rewarding employment.
