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- Tasks: Engage customers, create content, and deliver exceptional experiences in a dynamic role.
- Company: Join Scottish Autism, a values-driven team making a meaningful impact.
- Benefits: Flexible hours, competitive salary, and a comprehensive benefits package.
- Other info: Part-time role with opportunities for growth and a supportive team culture.
- Why this job: Make a real difference while developing your skills in a creative environment.
- Qualifications: Strong communication and digital skills; customer engagement experience is a plus.
The predicted salary is between 29607 - 31762 £ per year.
Part Time | Fixed Term March 2027 | Home-based – travel across Scotland required at times 14.5 hours per week | Flexible working across 4 or 5 days (can be discussed)
Salary: Starting at £29,607 (pro rata), rising to £30,061 after probation. Opportunity to progress to £31,762 at your own pace.
Are you a creative communicator who enjoys building relationships, developing content, and delivering exceptional customer experiences? Are you looking for a role where you can contribute to meaningful change while working flexibly? If so, this could be the perfect opportunity for you.
We’re looking for a proactive and imaginative Customer Engagement and Marketing Officer to join our friendly and dynamic team here at Scottish Autism. You’ll play a key role in the continued development of Elevate - our Training and Consultancy services - helping us reach new audiences, grow our impact, and ensure every customer interaction is thoughtful and engaging.
About the Role
You’ll be the first point of contact for training and consultancy enquiries and play an essential role in promoting our services and ensuring smooth, professional customer journeys from start to finish. This is a varied role where no two days are the same. You’ll be involved in everything from coordinating bookings and handling feedback to creating engaging marketing content and supporting event logistics. You’ll also support the development and delivery of marketing campaigns, helping to build awareness of our services and strengthen our Elevate brand across Scotland and beyond. Whether it’s writing compelling copy, creating content for social media, managing CRM data, or working closely with stakeholders, you’ll bring energy, organisation, and creativity to everything you do.
What We’re Looking For
We’re seeking someone who shares our values and brings the following skills and attributes:
- Excellent communication skills, both written and verbal
- Strong digital skills, including Microsoft Office and Canva
- Great time management, with the ability to juggle tasks and meet deadlines
- A team player who works well across departments
- A flexible, can-do attitude and attention to detail
- A commitment to delivering high-quality, inclusive customer experiences
Desirable Criteria
- Experience in customer engagement or marketing
- Knowledge of the training and consultancy sector
- Skills in graphic design and content creation
Why Join Us?
At Scottish Autism, our mission is to enable autistic people to lead fulfilling, happy lives and feel valued as members of their communities. Our team is passionate, values-driven, and committed to learning and improving together. You’ll be part of a supportive, flexible working environment that values your growth. This role is designed to fit into your week, with hours spread across 4 or 5 days, perfect for someone seeking a meaningful part-time opportunity. We’re also proud to provide a comprehensive benefits package for our colleagues, which includes a range of Wellbeing, Development and Financial perks!
Apply by 29th May 2026. Interviews will be held on 8th June 2026. If you're ready to make a real difference while developing your skills in a creative, values-led organisation, we’d love to hear from you.
Customer Engagement and Marketing Officer - Elevate Training and Consultancy in Alloa employer: OVO Energy
Contact Detail:
OVO Energy Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Engagement and Marketing Officer - Elevate Training and Consultancy in Alloa
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend events, and connect with potential colleagues on LinkedIn. Building relationships can open doors that applications alone can't.
✨Tip Number 2
Show off your creativity! When you get the chance to chat with hiring managers, share your ideas for engaging content or marketing campaigns. This will demonstrate your proactive approach and passion for the role.
✨Tip Number 3
Prepare for interviews by researching the company and its values. Be ready to discuss how your skills align with their mission, especially around customer engagement and creating meaningful experiences.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re genuinely interested in being part of our team at Scottish Autism.
We think you need these skills to ace Customer Engagement and Marketing Officer - Elevate Training and Consultancy in Alloa
Some tips for your application 🫡
Show Your Creative Side: When you're writing your application, let your creativity shine! Use engaging language and showcase your communication skills. Remember, we’re looking for someone who can develop content and connect with our audience, so make sure your personality comes through.
Tailor Your Application: Don’t just send a generic application! Take the time to tailor your CV and cover letter to highlight your relevant experience in customer engagement and marketing. We want to see how your skills align with what we do at Elevate, so be specific about your achievements.
Be Professional Yet Approachable: While it’s important to maintain professionalism, don’t forget to be approachable in your writing. We value a friendly tone, so feel free to express your enthusiasm for the role and our mission. Show us that you’re not just qualified, but also a great fit for our team!
Apply Through Our Website: Make sure to apply through our website for the best chance of getting noticed! It’s the easiest way for us to keep track of applications and ensures you’re following the right process. Plus, you’ll find all the details you need about the role there!
How to prepare for a job interview at OVO Energy
✨Know Your Audience
Before the interview, take some time to research Scottish Autism and their Elevate Training and Consultancy services. Understand their mission and values, and think about how your skills in customer engagement and marketing can contribute to their goals. This will help you tailor your responses and show that you're genuinely interested in the role.
✨Showcase Your Creativity
As a Customer Engagement and Marketing Officer, creativity is key. Prepare examples of past projects where you've developed engaging content or marketing campaigns. Bring along a portfolio if possible, or be ready to discuss how you would approach creating content for social media or other platforms relevant to the role.
✨Demonstrate Your Communication Skills
Since excellent communication is crucial for this position, practice articulating your thoughts clearly and confidently. During the interview, listen actively and respond thoughtfully to questions. You might even want to prepare a few questions of your own to ask about the team dynamics and how they collaborate across departments.
✨Emphasise Flexibility and Organisation
This role requires juggling multiple tasks and adapting to changing priorities. Be prepared to discuss how you've managed your time effectively in previous roles. Share specific examples of how you've handled tight deadlines or unexpected challenges while maintaining a high standard of work.