Accounts Payable Clerk

Salary banding: £25086 - £29000

Experience: Intermediate

Working pattern: Full-Time

Reporting to: Max Baker - Accounts Payable & Systems Improvement Manager

Sponsorship: Unfortunately we are unable to offer sponsorship for this role.

This role in 3 words: Problem Solving, Stakeholder management, Automation

Top 3 qualities for this role: Tenacity, Patience, Attention to detail

Where you’ll work: At OVO, we understand that a one size fits all approach doesn’t work for everyone. That’s why we created the OVO Way of Flexibility. All our roles are hub based (Bristol, Glasgow or London), providing a dedicated space for collaboration, connection and teamwork. You’ll also have the flexibility to work from home.

Everyone belongs at OVO. At OVO, we are on a mission to solve one of humanity's biggest challenges, the climate crisis. And we know it takes all of us to change the world. That's why we need diverse people from all abilities, gender identities, ethnicities, ages, sexual orientations, life experiences and backgrounds to join us.

Teamworking for the planet. Everything we do here spins around Plan Zero. So, naturally, the team you’ll be joining plays a gigantic role in making that happen. Here’s how: We need an efficiently functioning Finance team to achieve Plan Zero. This role is all about getting the basics right for a health functioning Finance team and also feeds into the wider Procure to Pay (P2P) function.

This role in a nutshell: The role of an AP Clerk is to be the first point of contact when a query is raised to the Finance team or an automated process fails. This means responding within set timeframes to ensure a high standard of service to our stakeholders. A considerable amount of knowledge is required to perform this role effectively in terms of OVO’s systems and company structure, AP Automation, PO policy, Suppliers and industry specific terms and processes. They will use this knowledge to educate OVO’s stakeholders in terms of invoice submission and to investigate instances where our automated processes have fallen down to find a lasting resolution. The AP Clerk will also be expected to escalate urgent issues and take a proactive approach to recurring issues to ultimately ensure a high level of service and efficiency from the AP team as a whole.

Your key outcomes will be:

• Accounts Payable
• Working the shared Finance inboxes (JIRA), responding to supplier queries and escalating urgent queries
• Ensuring supplier data is kept up to date and fixing gaps and assisting with the set up of new suppliers
• Completing regular supplier statement reconciliations for key suppliers
• Investigate aging and outstanding items
• Maximising the use and efficiency of AP automation - educating suppliers and buyers, consolidating invoices
• Working draft invoices to resolution
• Working with Treasury to get copies of missing invoices for them to clear from cash prepayments
• Minimising late payments
• Ensuring weekly KPIs are completed
• Completing monthly supplier reconciliations
• Flagging broken approval routes and approval route changes
• Ask Finance - responding to escalated internal queries to support the business
• Assisting with audit queries
• Answering the Finance telephone line
• Processing the Finance team post
• AP Automation
• Maintaining / creating automation rules
• Working with suppliers and buyers to increase automated processing
• Dealing with OSV support cases and raising them to OSV, to flag invoice processing errors
• A new S2P platform implementation - Ivalua, you will be involved in transitioning of the current processes into the new platform and UAT testing will be a requirement (experience desirable but not essential, as full training will be given)
• Accounts Receivable (back up support only)
• Raising sales invoices
• Creating customer accounts
• Assisting with payment allocations
• Completing balance sheet reconciliations
• Continuous Improvement / Integration projects
• Assisting with Company consolidation projects
• Identifying areas for improvement and delivering enhancement projects
• Supporting buyers through tickets and drop in sessions
• Creating and updating process notes
• Supporting with the implementation of our new S2P platform, Ivalua

Systems: Workday, JIRA, Google Workspace, Excel / Google sheets/IValua (coming soon)

You’ll be a successful Accounts Payable Clerk here at OVO if you…

• Love delivering great service to our stakeholders (Buyers, Suppliers and wider Finance / P2P Function).
• Leave no stone unturned and are tenacious about finding solutions and investigating problems - taking pride in everything you do big or small.
• Are happy to take on new challenges and develop new skills.
• Are comfortable with change and managing uncertainty.
• Can think around corners and about the downstream effects of a decision or change.
• Love to create lasting solutions through process improvements and automation.

Let’s talk about what’s in it for you. We’ll pay you between £25086 and £29000, depending on your specific skills and experience. If your expectations are a little different, have a chat with us! We keep our pay ranges broad on purpose to give us, and you, flexibility to match your experience to our zero carbon mission.

You’ll be eligible for an on-target bonus of 15%. We have one OVO bonus plan that focuses on the collective performance of our people to deliver our Plan Zero goal. We also offer plenty of green benefits and progressive policies to help you feel like you belong at OVO…and there’s flex pay. We'll give you 9% Flex Pay on top of your salary – 4% of this is auto enrolled into your pension, and the remaining 5% is yours to do what you like with. You can use this to buy from our extensive range of flexible benefits, including our green benefits which we've put at the heart of our offering, add to your pension or even take it as cash.

Here’s a taster of what’s on offer: For starters, you’ll get 34 days of holiday (including bank holidays).

For your health: With benefits like a healthcare cash plan or private medical insurance depending on your career level, critical illness cover, life assurance, health assessments, and more.

For your wellbeing: With gym membership, travel insurance, workplace ISA, will writing services, dental insurance, and more.

For your lifestyle: With extra holiday buying, discount dining, home & tech loans, and supporting your favourite charities with give-as-you-earn donations.

For your home: Get up to £400 towards any OVO Energy plan, plus great discounts on solar, smart thermostats and EV chargers.

For your commute: Nab a great deal on ultra-low emission car leasing, plus our cycle to work scheme and public transport season ticket loans.

Want to hear about our full range of flexible benefits and progressive people policies? Our People Team can tell you everything you need to know.

For your Belonging: To find better ways to support our people, we need to listen to each other’s experiences and find ways to build a truly inclusive and diverse workplace. As part of this, we have 8 Belonging Networks at OVO. Led by our people, for our people - so when you join OVO, you can play a part - big or small - with any of the Networks. It's up to you.

Oh, and one last thing... We’d be thrilled if you tick off all our boxes, yet we also believe it’s just as important we tick off all of yours. And if you think you have most of what we’re looking for but not every single thing, go ahead and hit apply. We’d still love to hear from you!

If you have any additional requirements, there’s a space to let us know on the application form; we want to make the process as easy and comfortable for you as possible.