Health Coach (Maternity Cover)

We’re looking for a compassionate and qualified Health Coach to join our Diabetes Remission programme on a part-time (24-hour/week), 12-month maternity cover contract. If you're passionate about helping people transform their health and thrive in a digital-first environment, this is your opportunity.

Why Oviva? Our goal is a healthier future for everyone. That’s why we help people with weight-related illnesses through the most accessible and effective therapy. We offer digital programmes designed to support people with weight-related conditions, including obesity, prediabetes, type 2 diabetes, and hypertension. While weight loss is the main goal for many of the people we support, our approach isn’t just about the numbers on the scales – it’s about improving people’s health, self-confidence, and quality of life. Our proven strategy has helped us become award-winning and the largest digital health provider treating diet-related conditions in Europe. We operate within the healthcare systems to give people access to the medical care they need. We are rapidly expanding across Europe, including the UK, Switzerland, Germany and now Poland. You will be joining an organization that has treated almost 1 million people to date and is continuing to scale up.

The aim of a Health Coach is to work as part of our Clinical and coaching team to deliver high-quality, patient-centred care within our Diabetes Remission programme. This role supports individuals with complex needs through a more intensive, multidisciplinary approach, empowering them to make sustainable lifestyle changes that lead to meaningful health outcomes. As a coach, you will deliver high-quality, evidence-based care aligned with Oviva’s protocols, training, and clinical standards. You’ll provide patient-centred support tailored to individual needs, while working collaboratively to meet service referral targets and internal/external KPIs—including clinical outcomes, patient experience, and engagement metrics. You’ll regularly share feedback to help improve our programmes and the Oviva Coaching System (OCS), and will have ongoing opportunities for development through monthly clinical supervision and training sessions.

Key Responsibilities:

• Deliver one-to-one via phone, video call, or in-person sessions, providing coaching support through the Oviva app for clients using Oviva’s UK services.
• Apply expert knowledge in diet and nutrition to support patients with a range of evidence-based dietary approaches.
• Guide patients to make positive, practical changes to their diet and lifestyle, primarily through remote support.
• Support medically and psychologically complex patients, including those with multiple comorbidities.
• Use behaviour change strategies and motivational interviewing techniques to guide patients throughout the duration of the programme.
• Record attendance, patient satisfaction, and clinical outcomes, contributing to ongoing service evaluation and reporting.
• Maintain accurate and up-to-date clinical notes using Oviva’s secure electronic medical record system.
• Handle sensitive data with a high level of accuracy and attention to detail.
• Complete all required Oviva training and stay informed on updates to programme processes.
• Adhere to Information Governance and data protection regulations when handling patient information.
• Manage clinical risk incidents, adverse events, and out-of-range readings safely, following Oviva’s protocols.
• Follow Oviva’s Safeguarding and Incident policies at all times.
• Work autonomously, appropriately managing clinical risk in day-to-day practice while seeking professional guidance when needed.

About You

• Minimum of 1 year post-registration experience in the nutritional management of patients with complex health conditions.
• Proven experience in managing a large and varied caseload.
• Ability to work both autonomously and collaboratively within a team environment.
• Strong attention to detail, especially when handling sensitive data.
• Ongoing commitment to Continuing Professional Development (CPD) and maintenance of AfN registration requirements.
• Excellent communication, organisational, and time management skills.
• Demonstrated emotional resilience and the capacity to thrive in challenging situations.
• Highly organised and adaptable, capable of keeping pace with a dynamic and fast-moving environment.
• Confident user of IT systems, including electronic patient records, email, word processing, and data entry platforms.
• Flexibility to adapt to the evolving needs of service contracts and support the wider team as required.
• Experience of managing safeguarding scenarios.
• BCT and/or Motivational Interviewing training and experience of using this learning in practice.

Education:

• 2:1 degree in accredited Nutrition course (RfN with AfN membership) or an appropriate degree in Dietetics and current dietetic registration with HCPC.
• Completed in-house Oviva BCT training.

What we offer:

• Clinical supervision and training to support ongoing development.
• Personal learning & training leave allowance.
• Enhanced family leave.
• Competitive salary and company pension.
• Equipment allowance for home working.
• Flexible hours and remote working.
• Well-being support including Healthcare Plan & EAP.
• A chance to make a real impact in a fast-growing, mission-driven health tech company.

Please note: Due to the volume of applications, we will only contact candidates whose profiles best match the requirements of this role. Thank you for your understanding.

Having a culture that people want to work in, is very important to us. We do this by keeping our values at the forefront of everything we do: We put the patient first, We empower our teams, We make it happen. Oviva is passionate about creating an inclusive culture that encourages, supports and celebrates the diverse voices of our employees. We are a truly inclusive place to work, where everyone can be themselves and everyone is welcome. We welcome and encourage applicants from all backgrounds and identities, including but not limited to race, ethnicity, gender, sexual orientation, age, ability, religion, and socioeconomic status. We actively seek out candidates who bring a unique perspective to help us build a stronger, more inclusive team. We’re Proud to be a Disability Confident Employer.

Ready to make a difference? Join us in transforming digital healthcare. Apply today!