At a Glance
- Tasks: Lead operational delivery and improvement of clinical services for weight-related conditions.
- Company: Join Oviva, a pioneering tech-health company transforming healthcare access.
- Benefits: Flexible remote work, competitive salary, personal learning allowance, and enhanced family leave.
- Other info: Dynamic growth environment with opportunities for personal and professional development.
- Why this job: Make a real impact in revolutionising healthcare and improving lives.
- Qualifications: Strong leadership in multidisciplinary teams and experience in digital health service delivery.
The predicted salary is between 43200 - 72000 £ per year.
At Oviva, we’re on a mission to build a healthier future for all by making care for weight‑related conditions more accessible and effective. We combine behavioural therapy, cutting‑edge technology, and a team of passionate experts to deliver app‑based healthcare programs that change lives. We’ve already helped almost 1 million people across Europe and continue to grow rapidly in the UK, Switzerland, Germany, and now Poland. If you’re excited about the intersection of tech and health, Oviva is the place for you.
The Director of Clinical Delivery (Non‑Oviva Clinic) plays an essential leadership role within the Clinical Services team. This position collaborates closely with:
- Clinical Leads and Team Managers across treatment and prevention pathways (collectively referred to as "Non‑Oviva Clinic")
- Heads of Clinical Delivery (Oviva Clinic & Specialisms) for peer support and cross‑functional collaboration
- Product and Engineering Teams to support digital‑first care models
- BI, Finance, and Legal to ensure services are data‑driven, cost‑efficient, and audit‑ready
- People Team for workforce planning and team development
- Country Lead to ensure service models are aligned with local delivery needs
The Director of Clinical Delivery leads the operational delivery and improvement of Oviva’s treatment and prevention pathways in the UK that sit outside of Oviva Clinic UK. As a senior operational leader, this role focuses on ensuring high‑quality patient care, strong governance, reaching KPI targets, financial sustainability, and people development within a defined service domain. Working closely with the VP of Operations, the Director of Clinical Delivery ensures development, implementation and execution of strategic OKRs through expert functional leadership and effective cross‑functional collaboration.
This role plays a key part in supporting Oviva’s mission to build a healthier future for all by delivering scalable, evidence‑based care to people living with weight‑related conditions. The Director of Clinical Delivery ensures that digital‑first clinical services reach those who need them most, improving health outcomes at scale. This role is designed for a service delivery leader with strong clinical operations expertise, looking to expand toward broader strategic and business leadership within Oviva’s future senior talent pipeline.
Qualifications
- Strong track record in leading multidisciplinary teams.
- Operational and commercial acumen, with experience managing team budgets or functional P&L.
- Familiarity with clinical governance, safeguarding, and UK compliance standards.
- Experience with data‑informed decision‑making and KPI tracking.
- Skilled in team development, change management, and problem‑solving.
- Leads with humility, applies smart solutions, and is driven to improve outcomes and experiences.
- Experience in digital health service delivery or tech‑enabled care models.
- Experience in a regulated healthcare environment.
- Exposure to NHS contracting and stakeholder management.
Education & Qualifications
- Training or significant experience in healthcare operations or service transformation.
- Evidence of continuous leadership and personal development.
Key Success Measures
- Meets or exceeds clinical, operational, and financial KPIs (e.g., patient throughput, cost per case, compliance pass rate).
- Demonstrates strong people leadership and contributes to a positive team culture (e.g., engagement, retention).
- Effectively delivers improvements in digital service efficiency and scalability.
- Maintains a high standard of clinical governance, evidenced by internal audits and external reviews.
- Acts as a role model for Oviva’s cultural DNA.
Job Responsibilities
- Build a strong leadership team by empowering team managers with autonomy, accountability, and strategic clarity.
- Provide high‑quality coaching and mentorship to help them grow as confident decision‑makers and operational leaders.
- Foster a cohesive, mission‑driven leadership culture that aligns with Oviva's long‑term goals, supports succession planning, and enables sustainable evolution of Core services.
- Translate strategic objectives into operational plans across treatment and prevention pathways, ensuring alignment with Oviva’s mission, regulatory standards, and financial targets.
- Own functional KPIs and budget delivery, working closely with Finance and BI to proactively address risks, optimise performance, and identify opportunities for cost‑effective scaling.
- Shape and embed data‑informed governance frameworks to ensure clinical quality, safety, and continuous improvement across treatment and prevention pathways.
- Act as a senior partner to Product, Engineering, and Tech Ops teams to influence roadmaps, ensuring digital tools align with the evolving needs of clinical delivery and patient experience.
- Drive innovation within treatment and prevention pathways, identifying scalable improvements and leading pilots to validate and implement new service models.
- Contribute to cross‑functional leadership forums, representing the voice of treatment and prevention services and helping to shape strategic priorities through data and delivery‑led insights.
What we offer
- The opportunity to make a meaningful impact in revolutionizing healthcare.
- Exciting and rewarding role in the high‑growth environment.
- Training and development opportunities, with a personal learning allowance.
- We embrace flexibility & remote working.
- We provide a home working allowance to enable you to set up your workspace in a way which suits you.
- Competitive Salary & company pension.
- Enhanced Maternity, Paternity & adoption leave.
We put the patient first, We empower our teams, We make it happen. Ready to make a difference? Join us in transforming digital healthcare. Apply today!
Director of Operations employer: Oviva
At Oviva, we are committed to fostering a supportive and innovative work environment that prioritises employee well-being and professional growth. As an Obesity Care Coordinator, you will be part of a dynamic team dedicated to transforming lives through digital health solutions, with access to ongoing training and development opportunities. Our culture encourages collaboration and creativity, making it an excellent place for those passionate about making a meaningful impact in healthcare.
StudySmarter Expert Advice🤫
We think this is how you could land Director of Operations
✨Get Involved with Local Health Initiatives
Join local community health events or volunteer for organisations like public health agencies. This not only builds your experience but also helps you network with industry professionals who might know of openings at places like Oviva.
✨Tap into Professional Associations
Check out associations like the Institute of Healthcare Management. They often have job boards, networking events, and conferences that are perfect for connecting with potential employers in health sciences administration.
✨Stay Updated with Industry Trends
Follow health policy news and trends—being knowledgeable about the current landscape will not only help you in interviews but also make you stand out as a candidate. You can discuss recent developments and their implications when chatting with folks at Oviva.
✨Apply Through Our Website for Better Visibility
When you find roles that excite you, especially at places like Oviva, don’t forget to apply through our website. This can sometimes give you an edge by showing the employer you’re savvy and committed to finding the right fit.
We think you need these skills to ace Director of Operations
Some tips for your application 🫡
Highlight Your Relevant Experience:When applying for a role in health sciences administration, it's super important to spotlight any relevant experience you have in healthcare settings. Whether you've worked in a hospital, a clinic, or any related environment, make sure to detail those roles in your CV – focusing on your responsibilities and achievements that align with the job at Oviva.
Showcase Your Administrative Skills:Administrative skills are key in this field, so don’t hold back! Make sure your CV reflects your proficiency in things like scheduling, data management, and compliance with health regulations. Mention specific software you’ve used, such as patient management systems, as this will demonstrate your hands-on abilities and readiness for the role at Oviva.
Craft a Meaningful Cover Letter:Your cover letter should reflect your passion for the health sciences field and your eagerness to contribute to Oviva. Share a bit about why you’re drawn to this sector, any impactful situations or challenges you’ve encountered, and how they’ve shaped your desire to work in health sciences administration. This personal touch can really set you apart!
Tailor Your Documents to the Job:Don't use a one-size-fits-all approach! Make sure your CV and cover letter are specifically tailored for this role. Highlight any certifications you have relevant to health administration, and ensure you clearly connect your previous roles to the skills needed for the full-time position at Oviva. This way, you're showing them you’ve done your homework and are genuinely interested in being a part of their team.
How to prepare for a job interview at Oviva
✨Showcase Your Administrative Skills
In health sciences administration, being organised is key. Make sure you can demonstrate your skills in managing schedules, paperwork, and data accurately. Be ready to discuss specific tools you've used, like electronic health record systems or scheduling software, and how they improved efficiency in your past experiences.
✨Know Your Regulations
Familiarity with healthcare regulations and compliance is crucial. Brush up on HIPAA, GDPR, or other relevant policies before your interview. We recommend preparing examples of how you've ensured compliance or handled sensitive information in past roles—this will show you're not just knowledgeable but also responsible.
✨Prepare for Scenario Questions
Interviews for administrative roles often involve scenario-based questions to assess your problem-solving skills. Practice responses to common situations you might face, such as dealing with a challenging patient or managing a sudden schedule change. This will not only demonstrate your ability to think on your feet but also highlight your interpersonal skills.
✨Align Your Goals with the Organisation
As a full-time candidate, employers will want to know how your long-term career goals align with their mission. Take some time to research Oviva’s values and be ready to tie your passion for health sciences administration into their objectives. Demonstrating enthusiasm and career alignment can be a game-changer in this competitive field!
