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- Tasks: Lead a skilled IT team and manage large-scale infrastructure projects across multiple locations.
- Company: Join a dynamic organisation with a collaborative culture and global reach.
- Benefits: Enjoy competitive salary, flexible working options, and opportunities for professional growth.
- Other info: Be part of a forward-thinking team that values continuous learning and development.
- Why this job: Make a real impact on IT operations and drive innovation in a fast-paced environment.
- Qualifications: Proven experience in IT management, networking, and strong leadership skills.
The predicted salary is between 48000 - 72000 ÂŁ per year.
Supporting over 300 users across our sites in the UK, Ireland, Scotland, and Dubai, the Group IT Infrastructure Manager leads a team of skilled IT individuals, fostering a collaborative and service‑focused culture. From delivering large‑scale infrastructure projects to ensuring the seamless day‑to‑day operation of critical systems, the IT Infrastructure will work on meaningful projects, collaborate with cross‑functional teams, and directly influence the success of our organisation.
Strategic Leadership & Collaboration
- Serve as an engaged and approachable leader, maintaining a presence across all locations.
- Collaborate with departments and business units to understand IT requirements and deliver proactive solutions.
- Actively participate in management meetings to provide IT expertise and support organisational goals.
- Support other departments during peak periods to ensure smooth and efficient operations across the group.
Infrastructure & Operations Management
- Manage daily IT operations, including server hardware, software, operating systems, and network infrastructure.
- Coordinate the installation, upgrade, and maintenance of technology systems.
- Oversee the procurement and implementation of new and replacement hardware and software.
- Ensure optimal performance by testing, troubleshooting, and enhancing IT systems.
WAN Infrastructure & Security
- Coordinate and manage a resilient WAN infrastructure to ensure reliable connectivity and performance across all sites.
- Implement and maintain robust security measures.
- Identify and address vulnerabilities through proactive patching and updates to maintain compliance with security standards.
Disaster Recovery & Business Continuity
- Develop and maintain disaster recovery plans and backup procedures.
- Evaluate technology risks and implement measures to minimise disruption to business operations.
- Conduct regular testing of IT and site‑wide Disaster Recovery (DR) and Business Continuity Plans (BCP).
Project Management
- Lead the delivery of large‑scale infrastructure projects, including deployments, upgrades, and migrations.
- Collaborate with the MIS Team to align infrastructure plans with software and organisational roadmaps.
- Develop detailed project plans, allocate resources, and deliver projects on time and within budget.
Budget & Vendor Management
- Oversee the annual IT budget, ensuring cost‑effective resource allocation and tracking expenditure.
- Maintain strong relationships with infrastructure vendors, negotiating contracts and ensuring SLA compliance.
Team Leadership & Development
- Strong leadership and management abilities, with excellent time management and multitasking skills.
- Lead, mentor, and develop a team of 3rd Line Engineers and the Helpdesk team, ensuring their professional growth, technical excellence, career progression, accountability and collaboration.
- Oversee the Helpdesk operations, ensuring effective resolution of user issues and consistently high customer satisfaction.
- Foster a collaborative, service‑oriented, and growth‑focused culture within the IT team, promoting continuous learning and skill development across all levels.
Technology Advancement
- Stay current with technological trends and industry best practices, recommending and implementing innovations to enhance IT operations.
- Drive continuous improvement initiatives to optimise infrastructure and align IT services with business needs.
- Align IT infrastructure and projects with the organisation’s long‑term goals.
Analytical Skills
- Analytical and problem‑solving skills with a keen attention to detail.
Flexibility
- Flexibility to work evenings, weekends, and public holidays as needed.
Essential Skills And Experience
Networking
- Proficiency in networking, including administration, installation, and troubleshooting (ideally to CCNA level).
- Experience with enterprise‑grade networking solutions, including Cisco, Fortinet, and Rukus, with a focus on performance optimisation and security.
- Knowledge of advanced network configurations, including VLANs, VPNs, firewalls, and QoS settings to support high‑availability environments.
Hardware & Infrastructure
- Strong knowledge of computer hardware, cabling standards, wireless technology, and IT security protocols.
- Hands‑on experience with server infrastructure, including rack‑mounted servers, RAID configurations, and SAN/NAS storage systems.
- Knowledge of monitoring tools such as SolarWinds, Nagios, or PRTG to ensure optimal system performance.
Microsoft Technologies
- Experience with Windows Server (2012‑2025) for active directory management, group policy configuration, and system administration.
- Knowledge of Exchange Online for email infrastructure.
- Knowledge of Azure AD for identity and access management, including integration with hybrid environments.
- Knowledge of Microsoft Intune/JAMF.
- Advanced knowledge of Office 365 suite/Windows OS 10/11 administration, licensing, and support.
Virtualisation & Cloud Platforms
- Experience with virtualisation platforms such as Hyper‑V and VMware, including resource allocation, snapshot management, and fault tolerance.
- Familiarity with cloud‑based solutions, including Microsoft Azure, AWS, or Google Cloud Platform, with knowledge of migration strategies and cost optimisation.
Communication Systems & Peripherals
- Experience with VoIP systems for enterprise telephony deployment and management.
- Understanding of IP CCTV systems, including camera configuration, storage management, and integration with networked systems.
Backup & Disaster Recovery
- Proficiency with backup and recovery tools like Veeam for ensuring business continuity.
- Experience in setting up and maintaining disaster recovery solutions, including replication and fail‑over configurations.
Security & Compliance
- Strong understanding of IT security standards and best practices, including firewalls, endpoint protection, and threat detection systems.
- Knowledge of compliance frameworks, such as ISO 27001 and GDPR, and experience implementing security audits.
- Familiarity with SIEM tools like Splunk or Microsoft Sentinel for real‑time monitoring and security incident response.
Operating Systems & Other Tools
- Good knowledge of Linux distributions (e.g., Ubuntu, CentOS) for server administration and scripting.
- Experience with automation and scripting tools such as PowerShell, Bash, or Python to streamline IT operations.
- Familiarity with ITSM platforms like ServiceNow, Fresh Service, or similar for managing IT support workflows.
Soft Skills
- Strong analytical and problem‑solving skills with the ability to diagnose and resolve complex technical issues.
- Excellent communication and collaboration skills to work effectively with stakeholders at all levels.
- Highly organised with the ability to prioritise tasks and manage multiple projects simultaneously.
- Demonstrated ability to inspire and lead teams toward achieving shared goals, fostering accountability, innovation, and continuous improvement.
Certifications and Standards
- MCSE – essential
- ITIL Qualification – essential
- CCNA or equivalent networking certification – essential
- CISSP or CompTIA Security+ – desirable
- ISO27001 Experience – desirable
- PRINCE2 – desirable
Group IT Infrastructure Manager in Tamworth employer: Ovia Lighting
Contact Detail:
Ovia Lighting Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Group IT Infrastructure Manager in Tamworth
✨Tip Number 1
Network, network, network! Get out there and connect with people in the industry. Attend events, join online forums, and don’t be shy about reaching out to professionals on LinkedIn. You never know who might have a lead on your dream job!
✨Tip Number 2
Prepare for interviews like it’s game day! Research the company, understand their IT infrastructure needs, and think about how your skills can solve their problems. Practice common interview questions and be ready to showcase your leadership and technical expertise.
✨Tip Number 3
Follow up after interviews! A quick thank-you email can go a long way in showing your enthusiasm for the role. It keeps you on their radar and reinforces your interest in being part of their team.
✨Tip Number 4
Don’t forget to apply through our website! We’ve got loads of opportunities waiting for you, and applying directly can sometimes give you an edge. Plus, it shows you’re genuinely interested in joining our team!
We think you need these skills to ace Group IT Infrastructure Manager in Tamworth
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Group IT Infrastructure Manager role. Highlight your experience with networking, project management, and team leadership. We want to see how your skills align with our needs!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're passionate about this role and how you can contribute to our collaborative culture. Be genuine and let your personality come through.
Showcase Relevant Experience: When detailing your work history, focus on experiences that relate directly to the job description. Mention specific projects you've led or technologies you've implemented that demonstrate your fit for the position.
Apply Through Our Website: We encourage you to apply through our website for a smoother application process. It helps us keep track of your application and ensures you don’t miss any important updates from us!
How to prepare for a job interview at Ovia Lighting
✨Know Your Tech Inside Out
Make sure you brush up on your technical knowledge, especially around networking and infrastructure management. Be ready to discuss your experience with tools like Cisco, Fortinet, and any virtualisation platforms you've worked with. This will show that you're not just a leader but also technically savvy.
✨Showcase Your Leadership Style
Prepare to talk about your leadership approach and how you foster collaboration within your team. Think of examples where you've mentored team members or led projects successfully. This will help demonstrate your ability to inspire and develop others in a fast-paced environment.
✨Be Ready for Scenario Questions
Expect questions that put you in hypothetical situations, such as managing a disaster recovery plan or handling a major IT incident. Practise articulating your thought process and decision-making skills in these scenarios to showcase your analytical abilities.
✨Understand the Business Needs
Research the company’s goals and how the IT department aligns with them. Be prepared to discuss how you can contribute to their success through strategic IT initiatives. This shows that you’re not just focused on tech but also understand the bigger picture.