At a Glance
- Tasks: Support datacentre teams and maintain server infrastructure while ensuring top-notch service.
- Company: Join OVHcloud, a leader in innovative cloud solutions with a collaborative spirit.
- Benefits: Flexible hours, competitive pay, and opportunities for growth in a dynamic environment.
- Other info: Work in a vibrant 24/7 environment with excellent career advancement opportunities.
- Why this job: Be part of a tech-savvy team making a real impact in the cloud industry.
- Qualifications: Passion for IT, problem-solving skills, and a team-oriented mindset.
The predicted salary is between 25000 - 35000 £ per year.
Within your #OneTeamWithin OVHcloud, the Business Unit Industry is responsible for designing and delivering server resources and infrastructures, while innovating and industrializing good practices. It ensures competitive levels of service and quality while respecting deadlines agreed with customers.
As Datacenter IT/RUN Maintenance Technician, you will provide level 1 support to datacenter teams, subsidiaries and OVHcloud customers as well as contribute to set up and maintain our datacenters. You will be part of a team of technicians that operate 24/7, managed by a Team Leader.
Your main responsibilities:
- Contribute to datacenter systems architecture and ensure 1st level of support
- Optimize the racks for new servers
- Connect power and network cables within server and network racks
- Wire the incoming cables and network within the racks respecting wiring scheme
- Install / Uninstall servers as required by the DC Team Leader and in accordance with the operational plan
- Assemble and install computer hardware (assemble / install / upgrade/ update servers)
- Adhere to health and safety rules and regulatory requirements
- Escalate incident tickets to Level 2 support where appropriate
- Contribute to Datacenter maintenance
- Complete interventions on the equipment in response to monitoring alerts or customer tickets
- Upgrade the servers (change obsolete components)
- Undertake curative maintenance on delivered servers
- Troubleshoot technical issues using various tools: network, servers
- Perform regular established maintenance procedures
- Understand and maintain cabling systems
- Replace failed networking devices within racks
- Implement actions to resolve problems related to the server environment
- Ensure servers are functioning properly via analysis and monitoring
- Keep asset databases up to date
- Manage and resolve system failures quickly
- Assist team members with other relevant maintenance tasks within the Datacenter
- Coordinate activity with all 24/7 teams and help improve customer relations
- Contribute to the continuous improvement of the department, meeting the requirements set out in the quality management system
- Help maintain good customer relations and customer satisfaction on a daily basis
- Ensure information is shared between maintenance agents and provide reports to the Team Leader
- Respect the schedule and targets set by the Team Leader
Skills required:
- A keen interest in IT and computer hardware products/components
- Advanced understanding of general maintenance procedures and techniques
- Physically capable and available to work weekends, public holidays, and evenings
- Effective problem-solving abilities
- Work in compliance with international standards, normative and regulatory requirements
- A team player with excellent communication skills
- Organized, autonomous and adaptable
- Basic knowledge of computer networking
- Well-organized person and have the ability to prioritize tasks
- Customer centric oriented
- Autonomous
- Attention to detail and a solution orientated approach
- Positive, energetic and proactive mindset
Datacentre IT/Run Technician (m/f/x) in Nottingham employer: OVHcloud
At OVHcloud, we pride ourselves on being an exceptional employer that fosters a collaborative and innovative work culture. As a Datacentre IT/Run Technician, you will benefit from comprehensive training and development opportunities, ensuring your growth in the fast-paced tech industry. Our commitment to employee well-being is reflected in our supportive environment, competitive benefits, and the chance to work with cutting-edge technology in a dynamic 24/7 operation.
StudySmarter Expert Advice🤫
We think this is how you could land Datacentre IT/Run Technician (m/f/x) in Nottingham
✨Join the IT Consultancy Buzz
Get involved in local or virtual IT consultancy meetups and forums. This is where we can rub shoulders with industry professionals, get insights into what OVHcloud values, and even spot unadvertised opportunities. Don't miss out on these chances to make a name for ourselves in the IT world!
✨Show Off Your Skills
Create a personal project or case study relevant to the challenges OVHcloud might face. Use platforms like GitHub or Medium to share your findings. This not only demonstrates our consulting skills but shows a proactive attitude, making us stand out from the crowd when applying for that full-time gig.
✨Leverage LinkedIn for Connections
Follow and engage with the relevant thought leaders and influencers in IT consultancy on LinkedIn. Share insightful content and join discussions to gain visibility. A well-placed comment or shared article could catch the attention of someone at OVHcloud!
✨Direct Apply to OVHcloud
Let's not forget to apply directly through the OVHcloud website! Tailor your application to showcase our understanding of their consulting style and how we can contribute to their projects. A personalised approach can make a huge difference in landing that full-time position!
We think you need these skills to ace Datacentre IT/Run Technician (m/f/x) in Nottingham
Some tips for your application 🫡
Showcase Your Problem-Solving Skills:In IT consulting, it's all about problem-solving, so make sure your CV highlights your analytical skills and any relevant projects you've tackled. Mention specific technologies or methodologies you've used to resolve issues or improve processes; this shows you can think critically and deliver results, which is vital for us at OVHcloud.
Highlight Relevant Certifications:Certifications like ITIL, PMP, or even specific tech stack qualifications can really make you stand out. Make sure to include these in your CV, as they not only demonstrate your expertise but also your commitment to staying current in the field. We love seeing candidates who are proactive about their professional development!
Tailor Your Cover Letter:Your cover letter is your chance to connect personally with us at OVHcloud. Share stories about your experiences in IT consulting, and how they shaped your desire to join our team. Mention why you’re excited about this particular role, and how you see yourself contributing to our projects.
Keep It Clear and Concise:We're all busy, so make sure your application is easy to read. Use bullet points for key achievements, and don’t overload us with jargon. A clean, professional layout goes a long way. Remember, the clearer your application, the more likely we are to invite you in for an interview!
How to prepare for a job interview at OVHcloud
✨Brush Up on Your Technical Skills
For an IT consulting role, be ready to demonstrate your technical prowess. You might face questions on systems integration, cloud technologies, or even troubleshooting specific software. If you have experience with tools like AWS, Azure, or even specific programming languages, make sure you can talk about them fluently.
✨Showcase Your Problem-Solving Approach
IT consulting is all about solving problems for clients. Think about how you can illustrate your approach to a past challenge using the STAR method (Situation, Task, Action, Result). It's a great way to show how you tackle complex issues and come up with effective solutions.
✨Know the Business Impact of IT Solutions
When discussing your experiences, focus not just on the tech solutions you implemented, but also on their business impact. Employers want to see that you can connect IT with organisational goals. Prep examples that highlight how your tech contributions improved efficiency or reduced costs for past clients or projects.
✨Prepare for Behavioural Questions
Since IT consulting often involves teamwork and client interactions, expect behavioural questions that assess your interpersonal skills. Be prepared with examples that demonstrate your adaptability, communication skills, and how you handle client feedback. Before the interview, think of situations where you worked closely with clients to create effective IT strategies or changes.
