At a Glance
- Tasks: Support datacentre teams and maintain server infrastructure while ensuring top-notch service.
- Company: Join OVHcloud, a leader in innovative cloud solutions with a collaborative spirit.
- Benefits: Flexible hours, competitive pay, and opportunities for growth in a dynamic environment.
- Other info: Work in a vibrant 24/7 environment with excellent career advancement opportunities.
- Why this job: Be part of a tech-savvy team making a real impact in the cloud industry.
- Qualifications: Passion for IT, problem-solving skills, and a team-oriented mindset.
The predicted salary is between 25000 - 35000 € per year.
Within your #OneTeamWithin OVHcloud, the Business Unit Industry is responsible for designing and delivering server resources and infrastructures, while innovating and industrializing good practices. It ensures competitive levels of service and quality while respecting deadlines agreed with customers.
As Datacenter IT/RUN Maintenance Technician, you will provide level 1 support to datacenter teams, subsidiaries and OVHcloud customers as well as contribute to set up and maintain our datacenters. You will be part of a team of technicians that operate 24/7, managed by a Team Leader.
Your main responsibilities:
- Contribute to datacenter systems architecture and ensure 1st level of support
- Optimize the racks for new servers
- Connect power and network cables within server and network racks
- Wire the incoming cables and network within the racks respecting wiring scheme
- Install / Uninstall servers as required by the DC Team Leader and in accordance with the operational plan
- Assemble and install computer hardware (assemble / install / upgrade/ update servers)
- Adhere to health and safety rules and regulatory requirements
- Escalate incident tickets to Level 2 support where appropriate
- Contribute to Datacenter maintenance
- Complete interventions on the equipment in response to monitoring alerts or customer tickets
- Upgrade the servers (change obsolete components)
- Undertake curative maintenance on delivered servers
- Troubleshoot technical issues using various tools: network, servers
- Perform regular established maintenance procedures
- Understand and maintain cabling systems
- Replace failed networking devices within racks
- Implement actions to resolve problems related to the server environment
- Ensure servers are functioning properly via analysis and monitoring
- Keep asset databases up to date
- Manage and resolve system failures quickly
- Assist team members with other relevant maintenance tasks within the Datacenter
- Coordinate activity with all 24/7 teams and help improve customer relations
- Contribute to the continuous improvement of the department, meeting the requirements set out in the quality management system
- Help maintain good customer relations and customer satisfaction on a daily basis
- Ensure information is shared between maintenance agents and provide reports to the Team Leader
- Respect the schedule and targets set by the Team Leader
Skills required:
- A keen interest in IT and computer hardware products/components
- Advanced understanding of general maintenance procedures and techniques
- Physically capable and available to work weekends, public holidays, and evenings
- Effective problem-solving abilities
- Work in compliance with international standards, normative and regulatory requirements
- A team player with excellent communication skills
- Organized, autonomous and adaptable
- Basic knowledge of computer networking
- Well-organized person and have the ability to prioritize tasks
- Customer centric oriented
- Autonomous
- Attention to detail and a solution orientated approach
- Positive, energetic and proactive mindset
Datacentre IT/Run Technician (m/f/x) in Glasgow employer: OVHcloud
At OVHcloud, we pride ourselves on being an exceptional employer that fosters a collaborative and innovative work culture. As a Datacentre IT/Run Technician, you will benefit from continuous professional development opportunities while working in a dynamic environment that values teamwork and customer satisfaction. Our commitment to employee well-being is reflected in our flexible working arrangements and the chance to be part of a 24/7 operational team dedicated to excellence in service delivery.
StudySmarter Expert Advice🤫
We think this is how you could land Datacentre IT/Run Technician (m/f/x) in Glasgow
✨Tip Number 1
Network, network, network! Reach out to people in the industry, especially those already working at OVHcloud. A friendly chat can sometimes lead to job opportunities that aren't even advertised yet.
✨Tip Number 2
Prepare for interviews by practising common questions related to datacentre operations and IT support. We recommend doing mock interviews with friends or using online platforms to get comfortable with your responses.
✨Tip Number 3
Showcase your hands-on skills! If you’ve worked on any personal projects or have experience with server setups, be sure to mention them. We love seeing practical knowledge in action.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re genuinely interested in joining our #OneTeam.
We think you need these skills to ace Datacentre IT/Run Technician (m/f/x) in Glasgow
Some tips for your application 🫡
Show Your Passion for IT:Let us know why you're excited about the Datacentre IT/Run Technician role! Share your interest in IT and computer hardware, and how you keep up with the latest trends. A little enthusiasm goes a long way!
Tailor Your CV:Make sure your CV highlights relevant experience and skills that match the job description. We want to see how your background aligns with our needs, so don’t be shy about showcasing your technical abilities!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for our team. Mention specific experiences that demonstrate your problem-solving skills and teamwork, as these are key for us.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen on joining our #OneTeam!
How to prepare for a job interview at OVHcloud
✨Know Your Tech
Brush up on your knowledge of IT and computer hardware. Be ready to discuss specific components and maintenance procedures, as well as demonstrate your understanding of networking basics. This will show that you're not just interested in the role but also have the technical know-how to back it up.
✨Show Your Problem-Solving Skills
Prepare examples of how you've tackled technical issues in the past. Think about times when you had to troubleshoot or resolve a problem quickly. This will highlight your effective problem-solving abilities and your proactive mindset, which are crucial for this role.
✨Emphasise Teamwork
Since you'll be part of a 24/7 team, it's important to showcase your teamwork skills. Share experiences where you collaborated with others to achieve a common goal, and how you communicated effectively within a team. This will demonstrate that you're a team player who can contribute positively to the work environment.
✨Ask Insightful Questions
Prepare thoughtful questions about the datacentre operations and the team's goals. This shows your genuine interest in the position and helps you understand how you can contribute to the continuous improvement of the department. Plus, it gives you a chance to assess if the company culture aligns with your values.
