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- Tasks: Support datacentre teams and maintain server infrastructure while ensuring top-notch service.
- Company: Join OVHcloud, a leader in innovative cloud solutions with a collaborative spirit.
- Benefits: Flexible hours, competitive pay, and opportunities for growth in a dynamic environment.
- Why this job: Be part of a tech-savvy team making a real impact in the cloud industry.
- Qualifications: Interest in IT, problem-solving skills, and ability to work in a team.
- Other info: 24/7 operation with chances to learn and advance your career.
The predicted salary is between 30000 - 42000 £ per year.
Within your #OneTeamWithin OVHcloud, the Business Unit Industry is responsible for designing and delivering server resources and infrastructures, while innovating and industrializing good practices. It ensures competitive levels of service and quality while respecting deadlines agreed with customers.
As Datacenter IT/RUN Maintenance Technician, you will provide level 1 support to datacenter teams, subsidiaries and OVHcloud customers as well as contribute to set up and maintain our datacenters. You will be part of a team of technicians that operate 24/7, managed by a Team Leader.
Your main responsibilities:
- Contribute to datacenter systems architecture and ensure 1st level of support
- Optimize the racks for new servers
- Connect power and network cables within server and network racks
- Wire the incoming cables and network within the racks respecting wiring scheme
- Install / Uninstall servers as required by the DC Team Leader and in accordance with the operational plan
- Assemble and install computer hardware (assemble / install / upgrade/ update servers)
- Adhere to health and safety rules and regulatory requirements
- Escalate incident tickets to Level 2 support where appropriate
- Contribute to Datacenter maintenance
- Complete interventions on the equipment in response to monitoring alerts or customer tickets
- Upgrade the servers (change obsolete components)
- Undertake curative maintenance on delivered servers
- Troubleshoot technical issues using various tools: network, servers
- Perform regular established maintenance procedures
- Understand and maintain cabling systems
- Replace failed networking devices within racks
- Implement actions to resolve problems related to the server environment
- Ensure servers are functioning properly via analysis and monitoring
- Keep asset databases up to date
- Manage and resolve system failures quickly
- Assist team members with other relevant maintenance tasks within the Datacenter
- Coordinate activity with all 24/7 teams and help improve customer relations
- Contribute to the continuous improvement of the department, meeting the requirements set out in the quality management system
- Help maintain good customer relations and customer satisfaction on a daily basis
- Ensure information is shared between maintenance agents and provide reports to the Team Leader
- Respect the schedule and targets set by the Team Leader
Skills required:
- A keen interest in IT and computer hardware products/components
- Advanced understanding of general maintenance procedures and techniques
- Physically capable and available to work weekends, public holidays, and evenings
- Effective problem-solving abilities
- Work in compliance with international standards, normative and regulatory requirements
- A team player with excellent communication skills
- Organized, autonomous and adaptable
- Basic knowledge of computer networking
- Well-organized person and have the ability to prioritize tasks
- Customer centric oriented
- Autonomous
- Attention to detail and a solution orientated approach
- Positive, energetic and proactive mindset
Datacentre IT/Run Technician M/F/X in Erith employer: OVHcloud
Contact Detail:
OVHcloud Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Datacentre IT/Run Technician M/F/X in Erith
✨Tip Number 1
Network, network, network! Reach out to people in the industry, especially those already working at OVHcloud. A friendly chat can open doors and give you insights that a job description just can't.
✨Tip Number 2
Prepare for interviews by practising common questions related to datacentre operations. We recommend doing mock interviews with friends or using online platforms to get comfortable with your responses.
✨Tip Number 3
Showcase your hands-on experience! If you've worked on assembling or maintaining hardware, make sure to highlight that in conversations. Real-world examples can set you apart from other candidates.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you're genuinely interested in joining our #OneTeamWithin OVHcloud.
We think you need these skills to ace Datacentre IT/Run Technician M/F/X in Erith
Some tips for your application 🫡
Show Your Passion for IT: Let us see your enthusiasm for IT and computer hardware in your application. Share any relevant experiences or projects that highlight your skills and interest in the field. We love candidates who are genuinely excited about technology!
Tailor Your CV and Cover Letter: Make sure to customise your CV and cover letter for the Datacentre IT/Run Technician role. Highlight your experience with server maintenance, troubleshooting, and teamwork. We want to see how you fit into our #OneTeamWithin OVHcloud!
Be Clear and Concise: When writing your application, keep it clear and to the point. Use bullet points where possible to make it easy for us to read. We appreciate straightforward communication, so don’t be afraid to show your personality while being professional!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, you’ll find all the details you need about the position there!
How to prepare for a job interview at OVHcloud
✨Know Your Tech Inside Out
Make sure you brush up on your knowledge of IT and computer hardware. Be ready to discuss specific components, maintenance procedures, and troubleshooting techniques. This will show that you're not just interested in the role but also have a solid understanding of what it entails.
✨Demonstrate Team Spirit
Since this role involves working closely with a team, be prepared to share examples of how you've collaborated effectively in the past. Highlight your communication skills and how you contribute to a positive team environment. Companies love a good team player!
✨Showcase Your Problem-Solving Skills
Think of a few scenarios where you've successfully resolved technical issues or improved processes. Be ready to explain your thought process and the steps you took to troubleshoot problems. This will demonstrate your proactive mindset and ability to handle challenges.
✨Ask Smart Questions
Prepare some insightful questions about the datacentre operations and the team dynamics. This shows your genuine interest in the role and helps you understand if it's the right fit for you. Plus, it gives you a chance to engage with the interviewers on a deeper level.
