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- Tasks: Join a dynamic team to maintain and optimise IT systems in a datacentre.
- Company: Be part of a forward-thinking company focused on operational excellence in IT.
- Benefits: Enjoy flexible 24/7 shifts, hands-on experience, and opportunities for growth.
- Why this job: Gain valuable skills in IT while working in a collaborative and innovative environment.
- Qualifications: A keen interest in IT, basic networking knowledge, and strong communication skills are essential.
- Other info: Ideal for tech enthusiasts looking to kickstart their career in IT.
The predicted salary is between 30000 - 42000 £ per year.
Within your #OneTeam, you’ll be part of a team of 7 other technicians and 2 supporting Technical Leads to provide operational excellence on IT maintenance. You’ll be involved in the daily handover meeting, communicating on all events in the datacentre and handing over key details.
Your main responsibilities:
- Enable datacentre capacity growth:
- Optimise racks for new servers
- Connect power and network cables within server and network racks
- Install servers as required by the Team Leader and in accordance with the operational plan
- Assemble and install server hardware (assemble/install/upgrade/update servers)
- Adhere to health and safety rules and regulatory requirements
- Complete interventions on the servers in response to monitoring alerts or customer tickets
- Upgrade the servers (change obsolete components)
- Undertake curative maintenance on delivered servers
- Troubleshoot complex issues using various tools
- Perform regular established maintenance procedures
- Understand and maintain cabling systems
- Replace failed networking devices within racks
- Implement actions to resolve problems related to the server environment
- Ensure servers are functioning properly via analysis and monitoring
- Keep asset databases up to date
- Manage and resolve system failures quickly
- Escalate incident tickets to L2 support where appropriate
- Assist team members with other relevant maintenance tasks within the DC
Your future impact:
In 6 months, you will be working within the 24/7 Run technician shift pattern. You will be capable of interacting with the IT assets on site, respecting the operational standards and expectations for working in a live IT environment. Capable of escalating issues and problems that you cannot resolve with the level 2 technicians or technical leads. Able to work on basic troubleshooting topics alone or with the assistance of your colleagues, working within the SLA targets.
And in 1 year, you will be capable and comfortable with working with most IT assets on site. Comfortable and familiar with the process of escalating and communicating any abnormalities to the on-site teams and escalation resources at your disposal. Able to contribute to the growth projects for the site, installing, patching and powering network, server and general IT infrastructure. Comfortable with working within the targets set. Comfortable identifying priority work or tasks and seeing them through to completion.
Skills required:
- Attention to detail and a solution orientated approach
- A team player with excellent communication skills
- Organised, autonomous and adaptable
- A keen interest in IT and computer hardware
- Experience of building and maintaining computers
- Basic knowledge of computer networking
- Positive, energetic and proactive mindset
- Ability to take a step back, analyse, evolve and improve
- Flexibility to work 24/7 work shifts
DC IT/Run Technician M/F/X employer: OVHcloud
Contact Detail:
OVHcloud Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land DC IT/Run Technician M/F/X
✨Tip Number 1
Familiarise yourself with the specific technologies and tools mentioned in the job description. Understanding server hardware, networking basics, and maintenance procedures will give you a solid foundation to discuss during interviews.
✨Tip Number 2
Showcase your teamwork skills by preparing examples of how you've successfully collaborated with others in previous roles. This is crucial since you'll be part of a team of technicians and need to communicate effectively.
✨Tip Number 3
Be ready to discuss your problem-solving abilities. Think of specific instances where you've troubleshot complex issues or improved processes, as this aligns well with the responsibilities of the role.
✨Tip Number 4
Demonstrate your flexibility and adaptability by sharing experiences where you've worked under pressure or adapted to changing priorities. This will resonate well with the 24/7 shift pattern and dynamic environment you'll be entering.
We think you need these skills to ace DC IT/Run Technician M/F/X
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in IT maintenance, server installation, and troubleshooting. Use keywords from the job description to demonstrate that you meet the specific requirements.
Craft a Strong Cover Letter: In your cover letter, express your enthusiasm for the role and the company. Mention your teamwork skills and how your attention to detail aligns with the operational excellence they seek.
Showcase Relevant Skills: Emphasise your technical skills related to computer hardware and networking. Provide examples of past experiences where you successfully resolved issues or contributed to IT projects.
Proofread Your Application: Before submitting, carefully proofread your application for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism.
How to prepare for a job interview at OVHcloud
✨Show Your Technical Skills
Be prepared to discuss your experience with building and maintaining computers, as well as any knowledge you have of computer networking. Bring examples of past projects or tasks that demonstrate your technical abilities.
✨Emphasise Teamwork and Communication
Since the role involves working closely with a team, highlight your ability to communicate effectively and collaborate with others. Share specific instances where you successfully worked in a team environment.
✨Demonstrate Problem-Solving Abilities
Prepare to discuss how you've approached troubleshooting complex issues in the past. Use the STAR method (Situation, Task, Action, Result) to structure your answers and showcase your solution-oriented mindset.
✨Ask Insightful Questions
At the end of the interview, ask questions that show your interest in the company and the role. Inquire about the team's current projects, challenges they face, or how success is measured in the position you're applying for.
