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- Tasks: Join a dynamic team to maintain and optimise IT systems in a datacentre.
- Company: Be part of a forward-thinking company focused on operational excellence in IT.
- Benefits: Enjoy flexible 24/7 shifts and gain hands-on experience in a tech-driven environment.
- Why this job: Perfect for tech enthusiasts wanting to grow their skills and make an impact in IT.
- Qualifications: No prior experience needed, just a passion for IT and a proactive mindset.
- Other info: Work alongside experienced technicians and develop your career in a supportive team.
The predicted salary is between 36000 - 60000 £ per year.
Within your #OneTeam you’ll be part of a team of 7 other technicians and 2 supporting Technical Leads to provide operational excellence on IT maintenance. You’ll be involved in the daily handover meeting, communicating on all events in the datacentre and handing over key details.
Your main responsibilities:
- Enable datacentre capacity growth:
- Optimise racks for new servers
- Connect power and network cables within server and network racks
- Install servers as required by the Team Leader and in accordance with the operational plan
- Assemble and install server hardware (assemble/install/upgrade/update servers)
- Adhere to health and safety rules and regulatory requirements
- Complete interventions on the servers in response to monitoring alerts or customer tickets
- Upgrade the servers (change obsolete components)
- Undertake curative maintenance on delivered servers
- Troubleshoot complex issues using various tools
- Perform regular established maintenance procedures
- Understand and maintain cabling systems
- Replace failed networking devices within racks
- Implement actions to resolve problems related to the server environment
- Ensure servers are functioning properly via analysis and monitoring
- Keep asset databases up to date
- Manage and resolve system failures quickly
- Escalate incident tickets to L2 support where appropriate
- Assist team members with other relevant maintenance tasks within the DC
Your future impact:
In 6 months you will be working within the 24/7 Run technician shift pattern. You will be capable of interacting with the IT assets on site, respecting the operational standards and expectations for working in a live IT environment. Capable of escalating issues and problems that you cannot resolve with the level 2 technicians or technical leads. Able to work on basic troubleshooting topics alone or with the assistance of your colleagues, working within the SLA targets.
And in 1 year you will be capable and comfortable with working with most IT assets on site. Comfortable and familiar with the process of escalating and communicating any abnormalities to the on-site teams and escalation resources at your disposal. Able to contribute to the growth projects for the site, installing, patching and powering network, server and general IT infrastructure. Comfortable with working within the targets set. Comfortable identifying priority work or tasks and seeing them through to completion.
Skills required:
- Attention to detail and a solution orientated approach
- A team player with excellent communication skills
- Organised, autonomous and adaptable
- A keen interest in IT and computer hardware
- Experience of building and maintaining computers
- Basic knowledge of computer networking
- Positive, energetic and proactive mindset
- Ability to take a step back, analyse, evolve and improve
- Flexibility to work 24/7 work shifts
DC IT/Run Technician M/F/X employer: OVHcloud
Contact Detail:
OVHcloud Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land DC IT/Run Technician M/F/X
✨Tip Number 1
Familiarise yourself with the specific technologies and tools mentioned in the job description. Understanding server hardware, networking basics, and maintenance procedures will give you a solid foundation to discuss during interviews.
✨Tip Number 2
Showcase your teamwork skills by preparing examples of how you've successfully collaborated with others in past roles. This is crucial since you'll be part of a team of technicians and need to communicate effectively.
✨Tip Number 3
Be ready to discuss your problem-solving abilities. Think of specific instances where you've troubleshot issues or improved processes, as this aligns well with the responsibilities of the role.
✨Tip Number 4
Demonstrate your flexibility and willingness to work shifts. Highlight any previous experience in similar environments, as this will show that you're prepared for the demands of a 24/7 operation.
We think you need these skills to ace DC IT/Run Technician M/F/X
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in IT maintenance, server installation, and troubleshooting. Use keywords from the job description to demonstrate that you meet the specific requirements.
Craft a Strong Cover Letter: In your cover letter, express your enthusiasm for the role and the company. Mention your teamwork skills and how your background aligns with the responsibilities outlined in the job description.
Showcase Relevant Skills: Emphasise your attention to detail, problem-solving abilities, and any experience with computer networking or hardware. Provide examples of past experiences where you successfully managed similar tasks.
Proofread Your Application: Before submitting, carefully proofread your application for any spelling or grammatical errors. A polished application reflects your professionalism and attention to detail.
How to prepare for a job interview at OVHcloud
✨Show Your Technical Skills
Be prepared to discuss your experience with server hardware and networking. Bring examples of past projects or tasks where you successfully built, maintained, or troubleshot IT equipment.
✨Demonstrate Teamwork
Since this role involves working closely with a team, highlight your ability to collaborate effectively. Share specific instances where you contributed to a team project or helped a colleague solve a problem.
✨Communicate Clearly
Effective communication is key in this role. Practice explaining technical concepts in simple terms, as you may need to convey information during handover meetings or when escalating issues.
✨Emphasise Your Problem-Solving Skills
Prepare to discuss how you approach troubleshooting and resolving issues. Provide examples of complex problems you've faced and the steps you took to find solutions, showcasing your analytical mindset.
