Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Provide level 1 support and maintain our cutting-edge datacenters.
- Company: Join OVHcloud, a leader in cloud infrastructure with a dynamic team.
- Benefits: Gain hands-on experience, competitive pay, and opportunities for growth.
- Why this job: Be part of a tech-savvy team making a real impact in IT.
- Qualifications: Passion for IT, basic networking knowledge, and teamwork skills required.
- Other info: 24/7 operation with a focus on continuous improvement and customer satisfaction.
The predicted salary is between 30000 - 42000 £ per year.
As Datacenter IT/RUN Maintenance Technician in our Datacenter in Erith (DA81EW), you will provide level 1 support to datacenter teams, subsidiaries and OVHcloud customers as well as contribute to set up and maintain our datacenters. You will be part of a team of technicians that operate 24/7, managed by a Team Leader.
Responsibilities
- Contribute to datacenter systems architecture and ensure 1st level of support
- Optimize the racks for new servers
- Connect power and network cables within server and network racks
- Wire the incoming cables and network within the racks respecting wiring scheme
- Install / Uninstall servers as required by the DC Team Leader and in accordance with the operational plan
- Assemble and install computer hardware (assemble / install / upgrade / update servers)
- Adhere to health and safety rules and regulatory requirements
- Escalate incident tickets to Level 2 support where appropriate
- Complete interventions on the equipment in response to monitoring alerts or customer tickets
- Upgrade the servers (change obsolete components)
- Undertake curative maintenance on delivered servers
- Troubleshoot technical issues using various tools: network, servers
- Perform regular established maintenance procedures
- Understand and maintain cabling systems
- Replace failed networking devices within racks
- Implement actions to resolve problems related to the server environment
- Ensure servers are functioning properly via analysis and monitoring
- Keep asset databases up to date
- Manage and resolve system failures quickly
- Assist team members with other relevant maintenance tasks within the Datacenter
- Coordinate activity with all 24/7 teams and help improve customer relations
- Contribute to the continuous improvement of the department, meeting the requirements set out in the quality management system
- Help maintain good customer relations and customer satisfaction on a daily basis
- Ensure information is shared between maintenance agents and provide reports to the Team Leader
- Respect the schedule and targets set by the Team Leader
Qualifications
- A keen interest in IT and computer hardware products/components
- High school diploma or equivalent qualification in electronics / IT / Maintenance
- A minimum of 2 years\’ experience in a similar role
- Experience of building and maintaining computers
- Advanced understanding of general maintenance procedures and techniques
- Effective problem-solving abilities
- A team player with excellent communication skills
- Organized, autonomous and adaptable
- Basic knowledge of computer networking
- Well-organized person and ability to prioritize tasks
- Customer centric oriented
- Autonomous
- Attention to detail and a solution orientated approach
- Positive, energetic and proactive mindset
About OVHcloud
Within OVHcloud, the Business Unit Industry is responsible for designing and delivering server resources and infrastructures, while innovating and industrializing good practices. It ensures competitive levels of service and quality while respecting deadlines agreed with customers.
#J-18808-Ljbffr
DC IT/Run Technician Job Details | OVHcloud employer: OVHcloud
Contact Detail:
OVHcloud Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land DC IT/Run Technician Job Details | OVHcloud
✨Tip Number 1
Network, network, network! Reach out to people in the industry, especially those working at OVHcloud. A friendly chat can sometimes lead to job opportunities that aren't even advertised yet.
✨Tip Number 2
Prepare for the interview by brushing up on your technical skills and understanding of datacenter operations. We recommend practising common interview questions related to IT support and maintenance to show you're ready for the role.
✨Tip Number 3
Show your passion for IT! During interviews, share your experiences with building and maintaining computers or any relevant projects. This will help you stand out as a candidate who truly cares about the field.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re genuinely interested in joining the OVHcloud team.
We think you need these skills to ace DC IT/Run Technician Job Details | OVHcloud
Some tips for your application 🫡
Show Your Passion for IT: Let us see your enthusiasm for IT and computer hardware in your application. Share any relevant experiences or projects that highlight your skills and interest in the field. We love candidates who are genuinely excited about technology!
Tailor Your CV and Cover Letter: Make sure to customise your CV and cover letter for the DC IT/Run Technician role. Highlight your experience with server maintenance, troubleshooting, and teamwork. We want to see how your background aligns with what we’re looking for!
Be Clear and Concise: When writing your application, keep it clear and to the point. Use bullet points where possible to make it easy for us to read. We appreciate straightforward communication, so don’t be afraid to show your personality while being professional!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, you’ll find all the details you need right there!
How to prepare for a job interview at OVHcloud
✨Know Your Tech Inside Out
Make sure you brush up on your knowledge of IT and computer hardware. Be ready to discuss your experience with building, maintaining, and troubleshooting servers. Familiarise yourself with common issues and solutions, as well as the tools you’ve used in past roles.
✨Show Off Your Team Spirit
Since this role involves working closely with a team, be prepared to share examples of how you've collaborated effectively in the past. Highlight your communication skills and how you’ve contributed to a positive team environment, especially in high-pressure situations.
✨Demonstrate Problem-Solving Skills
Prepare to discuss specific technical challenges you've faced and how you resolved them. Use the STAR method (Situation, Task, Action, Result) to structure your answers, showcasing your analytical thinking and ability to troubleshoot under pressure.
✨Understand the Company Culture
Research OVHcloud and its values before the interview. Show that you’re not just interested in the job, but also in contributing to the company’s mission. Be ready to discuss how your personal values align with theirs, particularly around customer satisfaction and continuous improvement.