At a Glance
- Tasks: Lead bar teams and ensure top-notch service during matchdays at St Mary's Stadium.
- Company: Join Oak View Group, transforming the live events industry with passion and innovation.
- Benefits: Earn £14.48 per hour plus holiday pay, with flexible shifts and full training provided.
- Other info: Diversity is key; we welcome applicants from all backgrounds to create an inclusive environment.
- Why this job: Be part of an exciting matchday atmosphere while enhancing fan experiences.
- Qualifications: Experience in hospitality or retail, with strong leadership and customer service skills.
The predicted salary is between 14.48 - 14.48 £ per hour.
Oak View Group is reinventing the way the world comes together. Driven by a passion to revolutionise the live events industry with dynamic thinking and an unshakeable dedication to those we serve, OVG turns up the volume on what makes life extraordinary.
About the Venue: OVG's landmark partnership with Southampton Football Club represents a significant step forward in elevating the fan experience at St Mary's Stadium. We're already delivering a complete transformation of all food and beverage outlets; working closely with the club to provide new menu items, shorter wait times, better service, and enhanced hospitality across every touchpoint.
Role Purpose: Join Southampton Football Club's matchday hospitality team as a Bar Supervisor, supporting busy food and beverage operations across the stadium. This is a fantastic opportunity for an experienced hospitality professional looking for flexible, casual work in an exciting matchday environment.
What We're Looking For:
- Previous experience in a bar, hospitality, retail, or customer-facing environment
- Prior supervisory or team leader experience within hospitality or events
- Strong communication and customer service skills
- Ability to lead, motivate, and support a team during busy service periods
- A positive, reliable, and hands-on approach
- Flexibility to work evenings, weekends, and matchdays
What You'll Be Doing:
- Leading and supporting bar teams during matchday and event operations
- Ensuring efficient service delivery and high customer service standards
- Managing staff deployment, breaks, and workflow during peak periods
- Supporting bar setup, stock control, and replenishment throughout service
- Resolving customer queries and escalating issues where required
Good to Know:
- Pay rate: 14.48 per hour, plus holiday pay
- Contract type: Casual / Matchday
- Location: St Mary's Stadium, Southampton
- Shifts: Flexible, based on home matchdays and stadium events
- Training: Full induction and on-the-job support provided
Benefits: Work at one of the UK's leading football venues as part of a dynamic and passionate team.
Our Inclusion Commitments: OVG is for everyone. Diversity drives innovation, strengthens our people, improves our service, and raises our excellence. Wherever you come from, wherever you are going, we'd love to hear from you. If you need any additional support or adjustments with your application, let us know and we will work with you to ensure you have everything you need.
Employee Screening and Eligibility to Work: We are committed to safeguarding and promoting the welfare of children, young people and adults at risk and we expect everyone to share this commitment. You will be required to adhere to all relevant policies and uphold the Club's commitment to safeguarding children, young people and adults at risk and to ensure that Southampton Football Club is free from discrimination and harassment.
The post holder will demonstrate a strong commitment to equality, diversity, and inclusion, supporting the organisation's strategic aims to remove barriers and address inequality. You will play an active role in promoting an inclusive, discrimination-free environment that ensures fair access to opportunities and resources. This includes fostering a culture of dignity, respect, and belonging where everyone is empowered to contribute, perform, and reach their full potential.
Bar Supervisor - Southampton employer: OVG
Oak View Group is an exceptional employer, offering a vibrant and dynamic work environment at St Mary's Stadium in Southampton. With a strong focus on employee growth and inclusivity, OVG provides flexible matchday roles that allow staff to engage with fans while delivering outstanding service. The company values diversity and fosters a culture of respect and belonging, making it an ideal place for individuals seeking meaningful employment in the live events industry.
StudySmarter Expert Advice🤫
We think this is how you could land Bar Supervisor - Southampton
✨Get Involved in Local Events
Check out foodie festivals, farmers' markets, and local fairs in your area. These are perfect opportunities to meet restaurant owners and managers face-to-face, and they often look for part-time help during busy seasons.
✨Join Hospitality Groups
Connect with local hospitality groups on social media platforms like Facebook or Instagram. These communities frequently post about part-time job openings that aren’t advertised elsewhere, plus it’s a great way to engage with the food scene in your area!
✨Show Up in Person
For part-time roles in the hospitality sector, don't underestimate the power of a walk-in. Grab your best smile and pop into local cafés or restaurants with your CV in hand. It shows initiative and can really make you stand out!
✨Apply Through Our Website!
Don’t forget to check out the openings at OVG and apply directly through our website! We love seeing friendly faces and you’ll be surprised how many part-time roles pop up that may not be listed on job boards.
We think you need these skills to ace Bar Supervisor - Southampton
Some tips for your application 🫡
Show Off Your Service Skills:In the hospitality and food service industry, showcasing your customer service experience is key. Be sure to highlight relevant roles in your CV or cover letter where you’ve directly engaged with customers—this could be from previous waitressing, barista jobs, or any roles that involved teamwork and communication. You want to convince us at OVG that you can keep it cool under pressure!
Certifications Matter:If you’ve got any hospitality-related certifications—like food safety or first aid—definitely mention those! Including these credentials can set you apart from other applicants. It shows us that you're serious about the health and safety standards we maintain here at OVG.
Flexibility is Your Friend:Since this is a part-time role, we’re looking for someone who can work various shifts. In your application, it’s useful to outline your availability clearly. Make it easy for us to see when you can jump in and help out—this shows that you’re committed and ready to adapt!
Let Your Personality Shine:In hospitality, personality plays a vital role. Use your cover letter to share why you’re passionate about food service and what brings you joy in helping customers. A personal touch can make your application memorable and help us at OVG get a sense of who you are beyond your experience!
How to prepare for a job interview at OVG
✨Show Off Your People Skills
In hospitality, your ability to work with customers and team members is crucial. Be prepared to share stories that highlight your experience in handling customer service situations, especially any tricky ones. We want to hear how you turned a potentially negative experience into a positive one!
✨Know the Menu Inside Out
You might get quizzed on the menu items or asked about your favourite dishes. Brush up on any special offerings at OVG and demonstrate genuine enthusiasm for their food. This shows you’re not just looking for any job, but you’re genuinely excited about working with their team.
✨Flexibility is Key
As you're going for a part-time role, emphasise your availability and willingness to work various shifts. Mention any instances where you've gone above and beyond for scheduling or helped out during busy times. This flexibility can make you stand out from the crowd!
✨Role-Play Scenarios
Be ready for role-play scenarios during your interview! Employers love to see how you handle on-the-spot situations, like dealing with a dissatisfied customer or managing a specific request from a patron. Practising these scenarios with friends can help boost your confidence.
