At a Glance
- Tasks: Lead cash collection and manage a small team in a dynamic environment.
- Company: Join Oak View Group, revolutionising the live events industry.
- Benefits: Competitive salary, performance bonus, private healthcare, and gym discounts.
- Other info: Hybrid role in London with opportunities for career growth.
- Why this job: Gain hands-on experience in credit control within an exciting sector.
- Qualifications: 3+ years in credit control with team management experience.
The predicted salary is between 40000 - 50000 £ per year.
Oak View Group is reinventing the way the world comes together. Driven by a passion to revolutionise the live events industry with dynamic thinking and an unshakeable dedication to those we serve, OVG turns up the volume on what makes life extraordinary.
We're looking for a Credit Control Manager to take hands-on ownership of day-to-day cash collection and application across OVG's UK and European division. Reporting into the Head of Credit Control, and working closely alongside the Order to Cash Manager, you'll be fundamentally responsible for getting money into the business - chasing outstanding debt, resolving queries, and keeping collections on track across a complex, multi-entity business. You'll manage a small team of two Credit Controllers, providing day-to-day direction, support, and oversight, while remaining close to the detail yourself. This is an operational, nuts-and-bolts role suited to a reliable, responsive, and proactive mid-level manager who's comfortable rolling up their sleeves alongside the team.
What You'll Be Doing
- Owning day-to-day cash collection and cash application across the division, working to clear targets set by the Head of Credit Control
- Managing and supporting a team of two Credit Controllers - allocating workload, monitoring performance, and stepping in on complex or escalated accounts
- Chasing outstanding debt and proactively managing aged debt across multiple entities and revenue streams
- Accurately applying and allocating cash, ensuring ledgers are kept clean and up to date
- Resolving day-to-day billing queries and disputes, escalating more complex issues to the Head of Credit Control where needed
- Maintaining strong working relationships with internal stakeholders (sales, operations, commercial teams) to unblock collection issues quickly
- Supporting the Order to Cash Manager on cross-functional issues affecting billing accuracy and collections
- Producing regular reporting on collections, aged debt, and team performance for the Head of Credit Control
- Helping maintain consistent processes and standards across the credit control team
- Using NetSuite to manage accounts, process cash, and report on performance
What We're Looking For
- At least 3 years' experience in credit control, including some experience managing or leading a small team
- Strong hands-on experience with cash application and collections in a fast-paced, multi-entity environment
- A reliable, responsive, and proactive approach - someone who takes ownership and follows through
- Good organisational skills and attention to detail, with the ability to manage a varied workload
- Confident communicator, comfortable liaising with internal stakeholders and resolving queries directly
- Familiarity with NetSuite advantageous; experience with Concur and/or Coupa also useful
- Comfortable working in a growing, fast-moving business where things don't always sit still
This role is based in London on a hybrid basis - three days per week in the office, two days remote. You'll need to be London-based or able to commute comfortably to the office three days a week. OVG is not a steady-state business - it's growing, it moves quickly, and the finance function is expected to keep pace with that. This is a great opportunity to build solid, hands-on credit control experience within a business spanning some of the most interesting sectors in live entertainment and hospitality, with scope to progress as the team and function grow.
Salary: depending on experience, plus performance-related bonus, private healthcare, corporate gym discount, and a broader benefits package to be discussed at interview.
Our Inclusion Commitments: OVG is for everyone. Diversity drives innovation, strengthens our people, improves our service, and raises our excellence. Wherever you come from, wherever you are going, we'd love to hear from you. If you need any additional support or adjustments with your application, let us know and we will work with you to ensure you have everything you need.
Employee Screening and Eligibility to Work: In line with the requirements of the Asylum & Immigration Act 1996, all applicants must be eligible to live and work in the UK. Documented evidence of eligibility will be required from candidates as part of the recruitment process.
Credit Control Manager - London employer: OVG
Oak View Group is an exceptional employer, offering a dynamic work environment in the heart of London that fosters innovation and collaboration. With a strong commitment to employee growth, OVG provides opportunities for hands-on experience in credit control within the vibrant live events and hospitality sectors, alongside a competitive benefits package including private healthcare and performance-related bonuses. The hybrid working model promotes a healthy work-life balance, making it an attractive choice for professionals seeking meaningful and rewarding employment.
StudySmarter Expert Advice🤫
We think this is how you could land Credit Control Manager - London
✨Tap into Campus Networks
If you're still in uni, don’t forget to engage with your campus's career services and attend finance-related events. Banks often do presentations and recruitment drives on campus, so put yourself out there and make use of these opportunities to show off your passion for the field.
✨Get Certified
Consider pursuing relevant certifications like the CFA or ACCA while you’re job hunting. They not only beef up your CV but also connect you with professional bodies which can lead to networking opportunities and even job openings in banking and financial services.
✨Connect on Professional Platforms
Join finance-focused groups on platforms like LinkedIn and engage in discussions. This can really help you stand out from the crowd, allowing potential employers to see your knowledge and interest in industry trends. Plus, you might stumble upon job postings shared exclusively within the group.
✨Apply Directly and Be Proactive
Don’t shy away from reaching out directly to firms like OVG. Use their websites and apply through them, but also consider following up with a polite email to express your enthusiasm. Being proactive can make a huge difference in getting noticed in the competitive financial services sector.
We think you need these skills to ace Credit Control Manager - London
Some tips for your application 🫡
Show Off Your Numbers!:In the banking and financial services world, quantifiable achievements are key. Make sure your CV highlights your grades in relevant subjects, any financial certifications you hold, and specific projects where you've delivered measurable results. Employers love to see how your skills translate into real-world success.
Tailor Your Cover Letter to the Role:When applying for a full-time position, your cover letter should make a direct connection between your experience and the job description. Don't just state your enthusiasm for finance—dive into how your background in banking or financial analysis sets you apart. Let your passion shine through while being specific about what you can bring to OVG.
Include Relevant Financial Software Experience:If you've worked with financial modelling tools or software like Excel, SAP, or specific analytical tools during your studies or internships, bring that up! Highlighting your proficiency can really make your application pop and show you're ready to hit the ground running in a full-time role.
Research and Reflect:Before hitting that 'apply' button on OVG's website, do a little digging. Look up their recent projects, values, and culture. Reflecting their ethos in your application can make a huge difference and show you’re genuinely interested in being part of the team!
How to prepare for a job interview at OVG
✨Brush Up on Financial Analysis Skills
Make sure you're well-versed in financial concepts and analytical techniques relevant to banking and financial services. Get comfortable with tools like Excel for modelling or financial forecasting, as technical questions in this area are common during interviews with OVG.
✨Prepare for Case Studies
Expect to tackle case studies that demonstrate your problem-solving skills in real-world banking scenarios. Familiarise yourself with the types of problems you might face—think risk assessments or investment evaluations—and be ready to articulate your thought process clearly.
✨Show Your Passion for Finance
Since this is a full-time position, employers at OVG will be keen to see your genuine interest in finance. Be prepared to discuss recent industry trends or news articles that excite you, showcasing your enthusiasm and engagement with the field.
✨Network with Industry Professionals
Before your interview, reach out to current or former OVG employees on platforms like LinkedIn. They'll offer unique insights into the company's culture and the interview process, which can give us a delightful edge in showcasing a good fit for the team.
