Product Manager - Enterprise Information Architecture in London

About us
We are Digital Science and we are advancing the research ecosystem. We are a pioneering technology company, and our vision is of a future where a trusted and collaborative research ecosystem drives progress for all. We believe in better, open, collaborative and inclusive research. In creating the next generation of tools and working in partnership with the community we tackle some of the biggest challenges to research. In order to achieve our vision, we need innovative, inspiring and dynamic people to join our team. Want to join us?

Your new role
The Product Manager, Enterprise Information Architecture (EIA), is responsible for leading the product management activities for our EIA solution within metaphactory, one of our main Digital Science strategic directions. They will work in close collaboration with other members of our product development team (including developers, QA & UX) in order to shape, design, prioritise, and launch a high-quality product, as well as to work on development opportunities for the existing portfolio in order to solve real business problems for our clients and users. The Principal Product Manager, EIA, will also work closely with our client community to ensure client needs are embedded at the heart of our development processes. The Product Manager, EIA, will be working on the scope, prioritization, and launch of a new solution to help customers solve challenges around Organizational Alignment, Complexity, and Compliance Risk. This role will report to the Product Director Enterprise. The Enterprise market segment team is focused on the development and improvement of product market fit for Life sciences, High tech and Industrial customers.

Please note - due to business need, we can only accept applications from candidates who reside in the following locations where we have established legal entities: UK, Spain, Germany and Romania. If you apply from outside of these areas, your application will not be considered. Please be aware that we may close this position early if we receive a high volume of applications, so we encourage you to apply promptly.

What you’ll be doing
Strategy & Vision
Own the product strategy, vision, and roadmap for the Enterprise Information Architecture solution, aligning delivery with revenue growth, customer value, and competitive positioning. Use data insights, customer feedback, and market research to identify opportunities and inform product strategy. Prioritise features and initiatives based on impact, value, risk, and urgency, and clearly communicate trade-offs and rationale. Monitor product performance through KPIs, analytics, and user feedback, and drive continuous optimisation. Maintain awareness of the competitive landscape and market trends to inform positioning and direction.

Best Practices
Act as the product subject matter expert, building trust and confidence with internal and external stakeholders. Provide clear visibility on roadmap and development plans to stakeholders across Product, Engineering, Sales, and Leadership. Define and track success metrics and regularly report on product performance and outcomes. Apply pragmatic product management frameworks and methods suited to the context and constraints. Lead the end-to-end product lifecycle from ideation and discovery through delivery, launch, iteration, and retirement. Define and validate requirements and maintain high-quality product artefacts (PRDs, epics, user stories). Ensure delivered features meet business and customer needs through strong validation and collaboration with Engineering and QA. Drive effective cross-functional collaboration across product, engineering, UX, and commercial teams.

Product Discovery, Data-Driven Customer-Centric Development
Lead customer-centric discovery through user research, client conversations, and collaboration with UX. Partner with Sales, Support, and Customer Success to gather feedback, identify pain points, and prioritise improvements. Engage directly with customers and prospects (meetings, site visits, workshops) to validate needs and solution fit. Ensure product quality and compliance requirements are embedded throughout the development lifecycle. Support successful product delivery and adoption by working closely with Customer Success and support teams. Contribute to product documentation, training, and webinars to increase product understanding and usage. Support go-to-market activities including product demos, RFP/tender responses, client meetings, and events.

What you’ll bring to the role
Proven experience in software product management across discovery, delivery, and launch. Strong track record solving complex product problems with multiple constraints, balancing risk, impact, and feasibility. Experience leading cross-functional teams and driving alignment using modern product management tools and frameworks. Excellent written and verbal communication skills, with confidence in presentations and stakeholder management. Highly organised and able to work autonomously in fast-changing environments. Comfortable adapting priorities and plans as requirements evolve. Demonstrated interest in industry trends and emerging technologies.

Domain Knowledge
Experience working in B2B SaaS environments. Solid understanding of Enterprise Architecture and Information Architecture concepts. Familiarity with business/IT alignment challenges and complex system landscapes. Awareness of compliance and regulatory frameworks (e.g. EU AI Act, DORA). Experience with data processing, schema metadata, and scalable data onboarding approaches with minimal manual mapping. Exposure to data catalogues, data mesh, or data fabric architectures (nice to have). Experience with data governance practices. Knowledge or practical experience with knowledge graph technologies.

Don’t worry if you don’t meet every qualification—let us be the judge! Studies show that many qualified candidates from under-represented groups hesitate to apply unless they meet every single requirement. We are dedicated to building a diverse and inclusive team and strongly encourage you to submit your application.

Living our Values
We invest in, nurture and support innovative businesses and technologies that make all parts of the research process more open, efficient and effective. The values we live by are:
We are brave in the pursuit of better
We are collaborative and inclusive
We are always open-minded
We are from and for the community

At Digital Science, our vision is to see research flow seamlessly – trusted, collaborative, and accessible – fueling breakthroughs that push humanity forward. This ambitious mission is one we achieve together, by enabling open, collaborative, inclusive research. We firmly believe that to truly innovate and solve the complex challenges faced by our customers, from researchers and universities to funders and publishers, we need diverse perspectives, experiences, and ideas. A rich mix of voices drives quality insights, fosters enhanced collaboration, and ultimately pushes knowledge forward more effectively.

As an equal opportunity employer, we are committed to building and nurturing a workplace where every individual feels valued and belongs. All applicants will be considered for employment without attention to race, colour, religion, age, sex, sexual orientation, gender identity, national origin, veteran, or disability status. Beyond recruitment, we strive to cultivate an environment where inclusivity is woven into the fabric of our culture, enabling everyone to be their best self and do their best work.