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For Companies At a Glance
- Tasks: Lead a dynamic team, drive store performance, and manage daily operations.
- Company: Frasers is a renowned department store group with over 170 years of heritage.
- Benefits: Enjoy a competitive salary, staff discounts, gym memberships, and wellbeing support.
- Why this job: Join a vibrant team, work with luxury brands, and make a real impact.
- Qualifications: Experience in retail management, strong communication skills, and a passion for fashion required.
- Other info: Full-time role with flexible hours, including evenings and weekends.
The predicted salary is between 27000 - 37000 £ per year.
About Frasers: FRASERS is a department store group with locations across the UK and Ireland and is one of the best known names on the high street. With a heritage that spans over 170 years and a portfolio of over 500 global brands, we are now entering into an exciting new future of our brand as Frasers and are looking for a dynamic Floor Manager to join our team at our brand new store location in Dundee.
Whether it’s leading floor walks with some of the UK’s biggest luxury brands, working with our head office teams to manage your store's stock package, or running training sessions to increase your team’s product knowledge, with Frasers Group, no two days are ever the same. Reporting to the Store Manager, you will oversee a team of Retail Supervisors and Sales Advisors within your store, driving commercial success and contributing to company growth.
Job Description
- Commercial Expertise: Be accountable for the commercial success of the floor or department and drive store performance. Collaborate with other departments and stakeholders to drive cross-functional initiatives and projects. Analyse data and key performance indicators to make informed commercial decisions and drive KPIs. Seek feedback from the store manager and plan and implement changes as appropriate.
- Team Leadership & Management: Lead and inspire a team of retail supervisors and sales advisors, providing guidance, support, and mentorship to drive store performance. Work closely with the store management team and oversee the day-to-day running of the store in their absence. Be a Frasers Nambassador and represent the company to our brand partners, external stakeholders, and senior leadership teams. Support the training and development of Supervisor and Sales Advisor team.
- Operational Efficiencies: Oversee daily operations, ensuring efficiency, quality, and adherence to company policies and procedures. Use business communication tools to oversee completion of tasks and ensure your team understands all key functions. Control stock movement, run accurate store audits, and implement visual standards to company guidelines.
The Person: High level of personal energy to drive projects to completion. Positive and motivational management style. Confident and assertive. Trend aware, fashion conscious, and well presented at all times. Resilient to challenges, able to think fast and come up with solutions.
The Requirements: Proven experience in a management role leading a team in a fast-paced, multi-department environment is essential. 1 year experience in a leadership role working within Fashion retail. Excellent communication and interpersonal skills. Demonstrated problem-solving and decision-making abilities. Strong organizational and time management skills, with the ability to prioritize tasks and meet deadlines.
This is a full-time permanent contract of 45h per week working 5 days over 7, including evening and weekend work. We are looking for full flexibility across the working week.
The Rewards: Basic rate salary £32,756 per annum. 24/7 access to confidential wellbeing, health and financial support via our partners The Retail Trust. 20% staff discount across all brands (including sale items) online and instore. Discounted gym membership, free access to weekly Frasers Fit classes and access to our Everlast Gyms app for workouts, nutrition tracking and lifestyle advice. Up to 50% uniform discount on all footwear and textiles product to wear as part of your uniform.
Frasers – Floor Manager employer: Overgate
Contact Detail:
Overgate Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Frasers – Floor Manager
✨Tip Number 1
Familiarise yourself with Frasers' brand values and the luxury brands they carry. Understanding their ethos will help you align your management style with their expectations, making you a more attractive candidate.
✨Tip Number 2
Showcase your leadership skills by preparing examples of how you've successfully managed teams in fast-paced environments. Be ready to discuss specific challenges you've faced and how you overcame them during the interview.
✨Tip Number 3
Network with current or former employees of Frasers if possible. They can provide insights into the company culture and expectations, which can be invaluable when tailoring your approach for the role.
✨Tip Number 4
Demonstrate your commercial acumen by researching recent trends in the retail and fashion industry. Being able to discuss these trends and how they might impact Frasers will show your proactive approach and understanding of the market.
We think you need these skills to ace Frasers – Floor Manager
Some tips for your application 🫡
Understand the Role: Before applying, make sure you fully understand the responsibilities of a Floor Manager at Frasers. Familiarise yourself with their expectations regarding commercial expertise, team leadership, and operational efficiencies.
Tailor Your CV: Highlight your relevant experience in management roles, particularly in fast-paced retail environments. Emphasise your leadership skills, problem-solving abilities, and any specific achievements that demonstrate your capability to drive store performance.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for fashion retail and your understanding of the Frasers brand. Mention how your personal energy and motivational management style align with their company culture and values.
Showcase Your Communication Skills: In both your CV and cover letter, ensure you convey your excellent communication and interpersonal skills. Provide examples of how you've successfully led teams and collaborated with other departments to achieve common goals.
How to prepare for a job interview at Overgate
✨Show Your Commercial Acumen
Be prepared to discuss how you can drive the commercial success of the floor. Familiarise yourself with key performance indicators and think of examples from your past experience where you've successfully improved sales or efficiency.
✨Demonstrate Leadership Skills
As a Floor Manager, you'll need to inspire your team. Share specific instances where you've led a team to success, highlighting your motivational style and how you handle challenges within a fast-paced environment.
✨Understand the Brand and Market Trends
Research Frasers and its position in the market. Be ready to discuss current fashion trends and how they relate to the store's offerings. Showing that you're trend-aware will demonstrate your passion for the role.
✨Prepare for Operational Scenarios
Think about potential operational challenges you might face in the role and how you would address them. Be ready to discuss your problem-solving approach and how you ensure adherence to company policies and procedures.
