Administration & Website Support Assistant – The SELF Group Jobs in Bournemouth at OvenKing
The SELF Group is an established, family-run group of businesses operating across the cleaning, maintenance and training sectors.
We are entering an exciting period of expansion, including the launch of SELF Heating & Cooling, our new air conditioning business, complete with a trade counter, installation services and Shopify e-commerce store.
We are looking for a confident, organised and tech-savvy Administration & Website Support Assistant to join our Bournemouth head office.
Working directly alongside the family and management team, you’ll support our established businesses while helping develop our exciting new venture.
This is a varied position offering the opportunity to get involved in different aspects of the business and grow with us.
Key Responsibilities
Administration & Customer Service
- Answering telephone enquiries and managing customer bookings
- Responding to emails and handling customer enquiries
- Maintaining records, spreadsheets and internal systems
- Liaising with customers, suppliers and colleagues
- Supporting the family and management team with daily operations
Website & Digital Support
- Updating and maintaining WordPress websites
- Uploading blogs, images and website content
- Assisting with SEO and website improvements
- Helping manage our new Shopify online store
- Uploading products, descriptions and pricing
- Supporting digital marketing and social media
- Assisting with basic IT and website troubleshooting
New Business Development
- Assisting with the launch of SELF Heating & Cooling
- Supporting our new trade counter and e-commerce operations
- Helping develop systems and processes as the business expands
About You
Essential
- Previous WordPress or website management experience
- Strong administration and organisational skills
- Excellent communication and customer service skills
- Confident using Microsoft Office and general IT systems
- Good attention to detail and ability to multitask
- A proactive, enthusiastic attitude and willingness to learn
Desirable
- Shopify or other e-commerce platform experience
- Basic SEO and digital marketing knowledge
- Experience managing online products and content
- Social media and basic IT troubleshooting skills
Pay: £30,000.00-£35,000.00 per year
Benefits:
- Casual dress
- Company pension
Work Location: In person
Title: Administration & Website Support Assistant – The SELF Group
Company: OvenKing
Location: Bournemouth
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