Senior Community and Events Fundraising Officer in London

This is a critical, high impact, supporter-facing role within our fundraising team helping to plan and deliver our Events and Community programme. The role is responsible for engaging and growing a community of committed supporters with the goal of growing income across our varied Events portfolio of third-party and DIY challenges, whilst also supporting the team manager across our Community and Virtual challenge programmes.

About Ovarian Cancer Action: In the UK, only 1 in 3 women live more than 10 years after an ovarian cancer diagnosis. As the leading ovarian cancer research charity, we’re working to change that. By finding new and better ways to prevent, treat and detect ovarian cancer, we will ensure a future where no woman dies of ovarian cancer. Ovarian Cancer Action is a community of changemakers with one purpose: to give ovarian cancer the focus it needs to increase 10-year survival rates. And we know research is the solution. We live and breathe this lifesaving, world-leading research. We fund more ovarian cancer research than any other UK gynaecological cancer charity. It’s how we’ve driven some of the biggest breakthroughs of the last 19 years. We're also the only charity at the heart of the global ovarian cancer research community and have been for four decades. By connecting the world's leading scientists together, we’re creating a powerful hub of experience, expertise and insight so that we confidently fund research that takes us a step closer to our goal: that by 2032 half of women will live more than 10 years after diagnosis.

Main working relationships: Community and Events team, Fundraising, Communications, Finance and Database colleagues, Event organisers, challenge providers, fundraising platforms, suppliers, volunteers and supporters, External stakeholders, Supporters, volunteers, agencies, service providers.

Scope of the role: You will manage and successfully deliver key events including the London Marathon, Great North Run and London Landmarks Half Marathon, as well as third party and DIY challenge fundraising. You’ll lead on supporter recruitment and stewardship to meet or exceed agreed targets, while keeping budgets, income and performance on track, as well as maintaining accurate supporter data. You’ll also support on the delivery of Community and Virtual challenge fundraising, including our flagship challenge, Walk in Her Name.

• Support planning and delivery of the Events programme
• Support recruitment, engagement and retention across our event portfolio including London Marathon, Great North Run, London Landmarks as well as third party and DIY challenges to meet or exceed agreed income and engagement targets, while keeping budgets, income and performance on track.
• Responsible for the OCA London Marathon team from sign-up to post-race including delivery of training and fundraising support, on the day cheer point and post-race celebration activities.
• Attend events as required.
• Support the team Manager to plan and deliver virtual challenges, including our flagship event, Walk in Her Name and Walk 100, working collaboratively across the team to maximise supporter experience and campaign performance.
• Manage delivery of Community Fundraising
• Manage delivery of community fundraising and engagement.
• Support the team manager to explore and identify new opportunities for growth.
• Provide excellent supporter care across the events and community portfolio
• Deliver excellent supporter care across Events and Community fundraising, ensuring every supporter receives timely, helpful and inspiring communications throughout their fundraising journey.
• Monitor event performance and supporter feedback, sharing and deploying insight to improve stewardship journeys, recruitment activity and future planning.
• Work closely with colleagues across Fundraising, Communications, Finance and Database teams to deliver integrated, supporter-led activity.
• Provide excellent administrative support
• Manage and track event budgets, income and expenditure, ensuring accurate forecasting, reporting and post-campaign evaluation.
• Maintain accurate supporter and financial records across Raiser’s Edge and fundraising platforms, including data coding, income coding and administrative processes to support excellent supporter care.
• Ensure all events and fundraising activity is delivered in line with Ovarian Cancer Action’s processes, fundraising best practice, GDPR requirements and relevant legislation.

Person specification: At Ovarian Cancer Action, we have different backgrounds, ways of working and areas of expertise, but we strive to create an environment that lives our values and ambitious mindset. This means that your attitude to your work and fellow team members is as important as skills and abilities.

What experience we're looking for:

• Demonstrable experience of planning and delivering a successful events portfolio, challenge events and/or community fundraising activity.
• Understanding of recruiting supporters to events across organic and paid channels.
• Track record of providing excellent supporter care - motivating supporters to achieve agreed goals.
• Strong administrative skills with the ability to maintain accurate records and follow agreed processes.
• Familiar with using a CRM database - ideally Raiser’s Edge.
• Experience of tracking and reporting against budgets and targets.
• A working knowledge of fundraising platforms, online giving pages or event registration systems.

Skills and Attributes:

• Confident relationship builder with strong written and verbal communication skills, especially with supporters.
• Strong organisational, planning and prioritisation skills, and able to manage multiple activities and deadlines.
• Accurate attention to detail, particularly when working with financial information, supporter records and reporting processes.
• Confident using Microsoft Office and digital fundraising tools, with a willingness to learn and use new systems and AI tools.
• Able to use initiative, solve problems and take ownership of agreed areas of work.
• A genuine collaborator who works across teams and with external suppliers or event partners.
• Able to evaluate activity, learn from results and make suggestions for improvement.

Attitude and personal qualities:

• Enthusiastic and passionate about our work and women's health.
• Self-motivated with a growth mindset and comfortable working as part of a small, ambitious team.
• Adaptable and flexible, with a positive approach to continuous improvement.
• Warm, friendly and professional, with a genuine commitment to excellent supporter experience.
• Calm and solutions-focused when working under pressure or managing competing priorities.
• Flexible to the needs of the post, including occasional work outside normal working hours, with time off in return.

Additional details:

• Salary: Between £32,000 to £35,000 per annum (dependent on experience).
• Contract type: This is a fixed term contract of 12 months.
• Role type: This is a full-time role, however, we’re open to a variety of working patterns and welcome the opportunity to discuss this with candidates.
• Location: This role is hybrid with up to 40% office based in City Road, London, EC1V 2PR, near Old Street underground station.

Our benefits and flexible working:

• Flexible working: At Ovarian Cancer Action we strive to be a place where the best people do their best work.
• Annual leave: In addition to 25 days annual leave and eight public holidays per year, three days are also given to be taken between Christmas and New Year, so in total you can receive up to 36 days paid leave.
• Employer and employee contributory pension: We offer a generous pension scheme above the statutory minimum requirement.
• Healthcare plan: We have partnered with Simplyhealth to offer cashback on a range of healthcare services, as well as access to a 24-hour free GP phone line and counselling service.
• Gym discounts: As part of the healthcare plan you will be able to claim discount at gym membership at participating gyms.
• Eye test: We offer eye tests and financial support with glasses if needed when using VDU at work.
• Maternity and paternity pay: We offer additional enhanced maternity and paternity pay for eligible employees.
• Training and development opportunities: We want everyone to have a growth mindset and will work on an individualised learning and development plan for you each year.
• Employee Assistance Programme: Employees and their direct family have access to a 24‑hour confidential and free Employee Assistance Programme phone line.
• Social events for the team: We believe work should be fun and create opportunities for the team to spend time together.

Our commitment to Equality, Diversity and Inclusion: We are committed to actively promoting equality, diversity and inclusivity and welcome enquiries and applications from underrepresented groups, including minoritised communities and applicants with disabilities. At Ovarian Cancer Action, we believe that embracing diversity, promoting equality and fostering inclusivity are essential values that drive our success.