At a Glance
- Tasks: Provide first line ICT support and manage technical equipment in a vibrant academy.
- Company: Outwood Academy Redcar, a supportive school focused on student success.
- Benefits: Competitive salary, professional development, and a collaborative work environment.
- Other info: Great career growth opportunities within a multi-academy trust.
- Why this job: Join a passionate team and make a difference in students' learning experiences.
- Qualifications: Knowledge of hardware/software and strong communication skills required.
The predicted salary is between 27254 - 28142 £ per year.
Academy: Outwood Academy Redcar
Start Date: As soon as possible
Job Type: Full time, Whole Time, Permanent
Salary (Actual Salary): £27,254 - £28,142 (Grade 5, SCP 9 - 11)
About the Academy:
Outwood Academy Redcar welcomes students aged 11-16, located in the coastal town of Redcar near Middlesbrough in the North-East region. Our academy is known for its warm and supportive environment, with a focus on inclusion and providing opportunities and experiences beyond the classroom for our students. There is a real sense of togetherness within the team of staff, who work closely to consistently manage our high standards, creating a calm environment conducive for learning and achievement.
About the Role:
We invite applications from enthusiastic and flexible ICT support specialists to join our existing ICT support team. The successful candidate will have a good knowledge of general hardware and software as well as being highly organised and having excellent communication skills, both written and verbal. The ability to work on their own initiative as well as part of a team is essential and experience of working in an ICT support role or similar would be an advantage.
Main duties and responsibilities:
- Manage own workload through the allocation of calls via the helpdesk;
- Providing first line ICT support to staff and students;
- Assist with the maintenance of all ICT rooms and equipment;
- Assist with general technical support for the ICT department;
- Assist with the evaluation of new and existing software;
- Attend and contribute to ICT related meetings;
- Assist in the development of recording systems for ICT usage throughout the department;
- Assist in keeping the ICT software/hardware inventories up to date;
- Assist in providing technical support for staff presentations;
- Be aware of and adhere to all relevant health and safety legislation associated with duties undertaken;
- Commission, maintain, test and repair electronic/computer systems, associated peripherals and AV equipment ensuring this equipment complies with health & safety legislation;
- Install and configure software under the direction of the network manager.
As part of a growing multi-academy trust, the successful candidate will be well supported and have access to a range of high-quality professional development through the Outwood Institute of Education.
If you have any questions or would like to discuss the role please contact Jonathan Horner at j.horner@acklam.outwood.com.
ICT Technician in Redcar employer: Outwood Grange Academies Trust
Outwood Grange Academies Trust is an exceptional employer that prioritises the growth and development of its staff, offering a supportive work culture where collaboration and innovation thrive. Located at Outwood Academy Portland, employees benefit from a dynamic environment that fosters student success while providing ample opportunities for professional advancement and continuous learning. Join us to make a meaningful impact in education and be part of a community dedicated to excellence.
Contact Details:
Outwood Grange Academies Trust Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land ICT Technician in Redcar
✨Join the IT Consultancy Buzz
Get involved in local or virtual IT consultancy meetups and forums. This is where we can rub shoulders with industry professionals, get insights into what Outwood Grange Academies Trust values, and even spot unadvertised opportunities. Don't miss out on these chances to make a name for ourselves in the IT world!
✨Show Off Your Skills
Create a personal project or case study relevant to the challenges Outwood Grange Academies Trust might face. Use platforms like GitHub or Medium to share your findings. This not only demonstrates our consulting skills but shows a proactive attitude, making us stand out from the crowd when applying for that full-time gig.
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Follow and engage with the relevant thought leaders and influencers in IT consultancy on LinkedIn. Share insightful content and join discussions to gain visibility. A well-placed comment or shared article could catch the attention of someone at Outwood Grange Academies Trust!
✨Direct Apply to Outwood Grange Academies Trust
Let's not forget to apply directly through the Outwood Grange Academies Trust website! Tailor your application to showcase our understanding of their consulting style and how we can contribute to their projects. A personalised approach can make a huge difference in landing that full-time position!
We think you need these skills to ace ICT Technician in Redcar
Some tips for your application 🫡
Showcase Your Problem-Solving Skills:In IT consulting, it's all about problem-solving, so make sure your CV highlights your analytical skills and any relevant projects you've tackled. Mention specific technologies or methodologies you've used to resolve issues or improve processes; this shows you can think critically and deliver results, which is vital for us at Outwood Grange Academies Trust.
Highlight Relevant Certifications:Certifications like ITIL, PMP, or even specific tech stack qualifications can really make you stand out. Make sure to include these in your CV, as they not only demonstrate your expertise but also your commitment to staying current in the field. We love seeing candidates who are proactive about their professional development!
Tailor Your Cover Letter:Your cover letter is your chance to connect personally with us at Outwood Grange Academies Trust. Share stories about your experiences in IT consulting, and how they shaped your desire to join our team. Mention why you’re excited about this particular role, and how you see yourself contributing to our projects.
Keep It Clear and Concise:We're all busy, so make sure your application is easy to read. Use bullet points for key achievements, and don’t overload us with jargon. A clean, professional layout goes a long way. Remember, the clearer your application, the more likely we are to invite you in for an interview!
How to prepare for a job interview at Outwood Grange Academies Trust
✨Brush Up on Your Technical Skills
For an IT consulting role, be ready to demonstrate your technical prowess. You might face questions on systems integration, cloud technologies, or even troubleshooting specific software. If you have experience with tools like AWS, Azure, or even specific programming languages, make sure you can talk about them fluently.
✨Showcase Your Problem-Solving Approach
IT consulting is all about solving problems for clients. Think about how you can illustrate your approach to a past challenge using the STAR method (Situation, Task, Action, Result). It's a great way to show how you tackle complex issues and come up with effective solutions.
✨Know the Business Impact of IT Solutions
When discussing your experiences, focus not just on the tech solutions you implemented, but also on their business impact. Employers want to see that you can connect IT with organisational goals. Prep examples that highlight how your tech contributions improved efficiency or reduced costs for past clients or projects.
✨Prepare for Behavioural Questions
Since IT consulting often involves teamwork and client interactions, expect behavioural questions that assess your interpersonal skills. Be prepared with examples that demonstrate your adaptability, communication skills, and how you handle client feedback. Before the interview, think of situations where you worked closely with clients to create effective IT strategies or changes.
