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- Tasks: Support young people overnight, ensuring their safety and well-being while promoting independence.
- Company: Outward, a respected provider of person-centred support for vulnerable individuals.
- Benefits: 25 days annual leave, health benefits, learning opportunities, and a cycle-to-work scheme.
- Why this job: Make a real difference in young people's lives while gaining valuable experience.
- Qualifications: Understanding of safeguarding, health and safety, and a passion for supporting others.
- Other info: Join a dynamic team committed to empowering individuals and fostering inclusivity.
The predicted salary is between 23766 - 23766 £ per year.
Job Title: Support worker – Waking Nights
Contract: Permanent
Hours: 33 hours per week
Salary: £23,766 per annum
Location: NE London.
About Outward.
For 50 years, Outward has been providing high-quality support and care services to vulnerable people across London, predominantly in North East London. Established by families seeking alternatives to institutional care, we’ve grown into a respected provider of person-centred support for adults with learning disabilities, autism, mental health needs, and complex needs. We support over 1,000 people across nine boroughs, guided by our core values: engage, enable, and empower.
About the Role: We are looking for a proactive and passionate support worker (waking night) to join our dedicated team supporting young people (aged 18-21) with a range of needs, including learning disabilities, autism, mental health challenges, and complex support requirements. This role offers a unique opportunity to combine support responsibilities with service patrols and Health & safety tasks.
As a support worker (waking night), you will play a key role in empowering the people we support to live independent and fulfilling lives. You’ll provide high-quality support. You will work closely with the Deputy and play an active role in ensuring our services are person-centred, well-managed, and aligned with Outward’s core values of engage, enable, and empower.
Your Responsibilities
As a support worker (waking night), you will:
- Provide the night shift on a rota basis, contributing to and working as part of the team.
- Carry out patrols through the night at regular intervals, driving to every young people’s scheme during each patrol and entering each building to check both residents and the building are safe.
- Follow the night shift protocols and shift plan.
- Complete building checks at the beginning, during and end of each shift and record on the handover notes any concerns and tasks to be actioned.
- If emergency repairs arise during your shift, report to the landlord’s repairs service and give access to contractors.
- Promote the safety and well-being of young people; responding appropriately to risk, reporting on safeguarding, accidents and incidents as per policies and procedures.
- Work flexibly across multiple services, including evenings and weekends, to support consistent service delivery.
Essential Criteria
- Good understanding of safeguarding and risk management in a care/support setting
- Knowledge of health and safety issues within supported housing or care environments
- Understanding of confidentiality, GDPR, and data protection principles
- Staff must have access to a smartphone capable of receiving SMS messages and installing authentication apps for secure systems access.
Desirable Criteria
- NVQ Level 2 or 3 in Health and Social Care (or equivalent)
- Additional training in PBS, safeguarding, or housing-related legislation
The above is not an exhaustive list of requirements for the role.
How to Apply
If you think you are who we are looking for, please submit a CV and statement detailing how you feel your experiences meets the requirements of the role by referring to the Job Responsibilities and the Person Specification.
There is no specific closing date for this advert. We reserve the right to close this vacancy early if we receive a sufficient number of suitable applications for the role. Therefore, if you are interested, please submit your application as early as possible. It would be great to hear from you.
We value everything our staff do for the people we support, so we provide a great benefits package:
- 25 days Annual Leave excluding Bank Holidays (pro rata for part time)
- Comprehensive Learning & Development Programme
- Cycle-to-Work Scheme
- Death in Service Benefit
- Health Assured – Employee Assistance Programme
- Eye care Vouchers
- Flu Jab Reimbursement
- Pension Scheme
- Purchase Additional Annual Leave
- Refer-a-Friend Scheme
Diversity and Safeguarding at Outward :
We are committed to equal opportunities and welcome applications from all sections of the community.
Outward applies its Equal Opportunities Policy at all stages of recruitment and selection. Shortlisting, interviewing and selection is carried out without regard to gender, sexual orientation, marital status, colour, race, nationality, ethnic or national origins, religion or belief, age or trade union membership.
As an employer, who aspire to become Disability Confident Committed, we aim to ensure that a fair and proportionate number of disabled applicants that meet the minimum criteria for this position will be offered an interview. Please indicate clearly at the beginning of your supporting statement if you have a disability (as defined by the Equality Act 2010), and you wish to be considered for an Offer Of an Interview (OOI) Pleasenote that the OOI is available to disabled candidatesonly. Regrettably, any false declaration of disability in order to secure aninterview will impact on your overall application.
Outward is committed to safeguarding and promoting the welfare of adults at risk and expects all staff to share this commitment. If the post you apply for involves working with or having access to adults at risk and/or their records, we will require a DBS for successful candidates.
Outward is proud to be an accredited Living Wage Employer. This means we are committed to paying the Real Living Wage – not just the government minimum or national living wage – to our frontline Support Workers and other eligible staff. We recognise the value of the work our teams do, and we are committed to ensuring fair pay that reflects the true cost of living. The Real Living Wage is updated annually by the Living Wage Foundation, and Outward remains committed to aligning our pay accordingly.
Please Note. Outward has a number of Support Worker roles across a range of services in North and East London. Support Workers may occasionally move between services depending on organisational needs.
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Support Worker - Waking Nights - Young People Services - Supported Housing employer: Outward
Contact Detail:
Outward Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Support Worker - Waking Nights - Young People Services - Supported Housing
✨Tip Number 1
Network like a pro! Reach out to friends, family, and former colleagues who might know about openings in support work. Personal connections can often lead to opportunities that aren’t advertised.
✨Tip Number 2
Prepare for interviews by practising common questions related to support work. Think about scenarios where you’ve demonstrated your skills in safeguarding, risk management, or promoting well-being.
✨Tip Number 3
Show your passion! When you get the chance to speak with potential employers, share why you’re dedicated to supporting young people. Your enthusiasm can set you apart from other candidates.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, we love hearing from candidates who are genuinely interested in joining our team.
We think you need these skills to ace Support Worker - Waking Nights - Young People Services - Supported Housing
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the role of Support Worker. Highlight any relevant experience you have with young people, especially those with learning disabilities or mental health challenges. We want to see how your background aligns with our core values of engage, enable, and empower.
Craft a Compelling Statement: In your supporting statement, be specific about how your experiences meet the job responsibilities. Use examples that showcase your understanding of safeguarding and risk management. This is your chance to shine, so make it count!
Show Your Passion: Let your passion for supporting young people come through in your application. We’re looking for proactive individuals who genuinely care about making a difference. Share why you want to work with us and how you can contribute to our mission.
Apply Early!: Don’t wait until the last minute to submit your application. We might close the vacancy early if we find enough suitable candidates. Head over to our website and get your application in as soon as possible – we can’t wait to hear from you!
How to prepare for a job interview at Outward
✨Know Your Stuff
Make sure you understand the role of a support worker, especially in a waking night context. Familiarise yourself with Outward's core values: engage, enable, and empower. Be ready to discuss how your experiences align with these values and how you can contribute to the well-being of young people.
✨Show Your Passion
This role requires a proactive and passionate approach. During the interview, share specific examples of how you've supported individuals with learning disabilities or mental health challenges in the past. Highlight your commitment to empowering others and your understanding of safeguarding and risk management.
✨Ask Smart Questions
Prepare thoughtful questions about the team dynamics, training opportunities, and how Outward measures success in their support services. This shows your genuine interest in the role and helps you gauge if the organisation is the right fit for you.
✨Be Ready for Scenarios
Expect scenario-based questions that assess your problem-solving skills and ability to handle emergencies. Think about past situations where you had to respond to risks or incidents, and be prepared to explain your thought process and actions clearly.
