At a Glance
- Tasks: Support adults with learning disabilities and mental health needs to live independently.
- Company: Outward, a respected provider of person-centred support in London.
- Benefits: Generous annual leave, training opportunities, and employee assistance programmes.
- Other info: Join a diverse team dedicated to empowering vulnerable individuals.
- Why this job: Make a real difference in people's lives while developing your skills.
- Qualifications: Compassionate attitude, good communication skills, and a commitment to inclusion.
The predicted salary is between 29334 - 29334 £ per year.
Contract: 1 x Full Time Permanent & 1 x Part Time Permanent
Hours: 38 hours per week/ 19 hours per week
Salary: £29,334 per annum pro rata for part time
Location: NE London.
About Outward:
For 50 years, Outward has been providing high-quality support and care services to vulnerable people across London, predominantly in North East London. Established by families seeking alternatives to institutional care, we’ve grown into a respected provider of person-centred support for adults with learning disabilities, autism, mental health needs, and complex needs. We support over 1,000 people across nine boroughs, guided by our core values: engage, enable, and empower. Outward is proud to be an accredited Living Wage Employer.
About the Role:
We are looking for a proactive and passionate Support Worker to join our dedicated team supporting adults with a range of needs, including learning disabilities, autism, mental health challenges, and complex support requirements. This role offers a unique opportunity to combine direct care responsibilities with service coordinating. As a Support Worker, you will play a key role in empowering the people we support to live independent and fulfilling lives. You’ll provide high-quality care and support, while also managing elements of service delivery such as support planning, key working, rota oversight, and staff guidance. You will work closely with the Deputy or Team Manager and play an active role in ensuring our services are person-centred, well-managed, and aligned with Outward’s core values of engage, enable, and empower.
Your Responsibilities:
- Provide direct, person-centred support
- Support people to access community activities, appointments, and social opportunities.
- Support people with their daily living activities.
- Promote independence, choice, dignity, and respect.
- Assist with personal care where required.
- Administer medication in line with organisational policies and procedures.
- Maintain accurate records and report concerns appropriately.
- Work closely with families, healthcare professionals, and colleagues.
- Follow safeguarding, health and safety, and infection control procedures.
- Carry out key working responsibilities including working flexibly across multiple services, including evenings and weekends, to support consistent service delivery.
Essential Criteria:
- Good understanding of safeguarding and risk management in a care/support setting
- Knowledge of health and safety issues within supported housing or care environments
- Understanding of confidentiality, GDPR, and data protection principles
- Staff must have access to a smartphone capable of receiving SMS messages and installing authentication apps for secure systems access
- Right to Work in the UK. Please note: Outward will not provide visa sponsorship.
- A caring, compassionate, and positive attitude.
- Excellent communication and interpersonal skills.
- Commitment to promoting person-centred support and inclusion
- Good general education (GCSEs or equivalent in English and Maths preferred).
- Basic IT skills, including the ability to use email, Microsoft Office, electronic care records, and online training systems
- Flexible approach to working shifts, including weekends and bank holidays.
Desirable Criteria:
- NVQ Level 2 or 3 in Health and Social Care (or equivalent)
- Previous experience is desirable but not essential as full training will be provided.
- Additional training in PBS, safeguarding, or housing-related legislation
We value everything our staff do for the people we support, so we provide a great benefits package:
- 25 days Annual Leave excluding Bank Holidays (pro rata for part time)
- Comprehensive Learning & Development Programme
- Cycle-to-Work Scheme
- Death in Service Benefit
- Health Assured – Employee Assistance Programme
- Eye care Vouchers
- Flu Jab Reimbursement
- Pension Scheme
- Purchase Additional Annual Leave
- Refer-a-Friend Scheme
Diversity and Safeguarding at Outward:
We are committed to equal opportunities and welcome applications from all sections of the community. Outward applies its Equal Opportunities Policy at all stages of recruitment and selection. Shortlisting, interviewing and selection is carried out without regard to gender, sexual orientation, marital status, colour, race, nationality, ethnic or national origins, religion or belief, age or trade union membership. As an employer, who aspire to become Disability Confident Committed, we aim to ensure that a fair and proportionate number of disabled applicants that meet the minimum criteria for this position will be offered an interview. Please indicate clearly at the beginning of your supporting statement if you have a disability (as defined by the Equality Act 2010), and you wish to be considered for an Offer Of an Interview (OOI). Please note that the OOI is available to disabled candidates only. Regrettably, any false declaration of disability in order to secure an interview will impact on your overall application. Outward is committed to safeguarding and promoting the welfare of adults at risk and expects all staff to share this commitment. If the post you apply for involves working with or having access to adults at risk and/or their records, we will require a DBS for successful candidates.
Support Worker - Supported Living Service, London E10 employer: OUTWARD
Outward is an excellent employer that prioritises the wellbeing of its employees and the community. With a strong focus on employee growth, you will have opportunities to develop your skills while working in a supportive and collaborative environment. The role of Caretaker not only offers a competitive living wage but also allows you to make a meaningful impact across various locations in London, contributing to the safety and cleanliness of properties for vulnerable individuals.
