At a Glance
- Tasks: Support young adults with diverse needs to live fulfilling lives.
- Company: Outward, a respected provider of person-centred support in NE London.
- Benefits: Competitive salary, 25 days annual leave, and comprehensive learning opportunities.
- Other info: Join a dedicated team committed to empowering others.
- Why this job: Make a real difference in people's lives while growing your skills.
- Qualifications: Compassionate individuals with an understanding of care and support.
The predicted salary is between 27441 - 29323 £ per year.
Overview
Contract: Permanent - 1 x Full Time (38 hours per week), 1 x Part time (20 hours per week)
Salary: £27,441 per annum pro rata (will increase to £29,323 per annum from 1st April 2026)
Location: NE London
About Outward
For 50 years, Outward has been providing high-quality support and care services to vulnerable people across London, predominantly in North East London. Established by families seeking alternatives to institutional care, we’ve grown into a respected provider of person-centred support for adults with learning disabilities, autism, mental health needs, and complex needs. We support over 1,000 people across nine boroughs, guided by our core values: engage, enable, and empower.
Outward is proud to be an accredited Living Wage Employer. This means we are committed to paying the Real Living Wage – not just the government minimum or national living wage – to our frontline Support Workers and other eligible staff. We recognise the value of the work our teams do, and we are committed to ensuring fair pay that reflects the true cost of living.
About the Role
We are looking for proactive, compassionate, and motivated Support Workers to join our dedicated team. In this role, you will support young adults with a diverse range of needs, including learning disabilities, behaviour of distress, Autism, PEG fed, mobility issues therefore requiring wheelchair use, and complex support requirements. As a Support Worker, you will play an essential part in empowering the people we support to live meaningful, independent, and fulfilling lives. You will deliver personalised, high-quality care and support, while contributing to the smooth and effective running of the service through key working, support planning, and daily engagement.
Responsibilities
- Support individuals to achieve their personal goals and agreed outcomes, as detailed in their support plans.
- Provide direct, person-centred support that promotes dignity, independence, choice, and inclusion.
- Assist with daily living tasks such as personal care, meal preparation, medication support, budgeting, and accessing the community.
- Work collaboratively with families, healthcare professionals, social workers, and other external agencies as required.
- Carry out key-worker duties, including developing, reviewing, and updating support plans and risk assessments.
- Maintain accurate and up-to-date records in line with organisational policies and regulatory standards.
- Safeguard the health, safety, and wellbeing of the people we support, following all safeguarding procedures.
- Identify, assess, and report any risks, incidents, or safeguarding concerns appropriately.
- Provide support in a way that respects individual needs, preferences, cultural backgrounds, and communication styles.
- Encourage participation in social, recreational, educational, and employment activities.
- Work as part of a team to ensure consistent, high-quality service delivery.
- Provide emotional support and positive behaviour support when required.
- Attend and actively participate in team meetings, supervision, and ongoing training.
- Maintain professional boundaries and uphold confidentiality in line with GDPR and organisational policies.
- Work flexibly across multiple services, including evenings, weekends, waking night, and bank holidays, to ensure continuity of care.
Essential Criteria
- Good understanding of safeguarding and risk management in a care/support setting.
- Knowledge of health and safety issues within supported housing or care environments.
- Understanding of confidentiality, GDPR, and data protection principles.
- Male Support Worker required due to the needs of the PWS.
- Staff must have access to a smartphone capable of receiving SMS messages and installing authentication apps for secure systems access.
- Right to Work in the UK. Please note: Outward will not provide visa sponsorship.
Desirable Criteria
- NVQ Level 2 or 3 in Health and Social Care (or equivalent).
- Additional training in PBS, safeguarding.
- Full UK Driving License.
How to Apply
The above is not an exhaustive list of requirements for the role. If you think you are who we are looking for, please submit a CV and statement detailing how you feel your experiences meets the requirements of the role by referring to the Job Responsibilities and the Person Specification. There is no specific closing date for this advert. We reserve the right to close this vacancy early if we receive a sufficient number of suitable applications for the role. Therefore, if you are interested, please submit your application as early as possible. It would be great to hear from you.
Outward is committed to safeguarding and promoting the welfare of adults at risk and expects all staff to share this commitment. If the post you apply for involves working with or having access to adults at risk and/or their records, we will require a DBS for successful candidates.
We value everything our staff do for the people we support, so we provide a great benefits package: 25 days Annual Leave excluding Bank Holidays (pro rata for part time) Comprehensive Learning.
Support Worker - PMLD support Living Service - Hackney E8 employer: OUTWARD
Outward is an excellent employer that prioritises the wellbeing of its employees and the community. With a strong focus on employee growth, you will have opportunities to develop your skills while working in a supportive and collaborative environment. The role of Caretaker not only offers a competitive living wage but also allows you to make a meaningful impact across various locations in London, contributing to the safety and cleanliness of properties for vulnerable individuals.
StudySmarter Expert Advice🤫
We think this is how you could land Support Worker - PMLD support Living Service - Hackney E8
✨Tip Number 1
Network like a pro! Reach out to friends, family, and former colleagues who might know about openings or can put in a good word for you. Personal connections can make all the difference in landing that Support Worker role.
✨Tip Number 2
Prepare for interviews by practising common questions related to support work. Think about your experiences and how they align with Outward's values of engaging, enabling, and empowering individuals. Show them you’re the perfect fit!
✨Tip Number 3
Don’t just apply and wait! Follow up on your applications after a week or so. A quick email or call shows your enthusiasm and keeps you on their radar. We want to see your passion for supporting others!
✨Tip Number 4
Check out our website for any upcoming events or open days. These are great opportunities to meet the team, learn more about the role, and make a lasting impression. Let’s get you in front of the right people!
We think you need these skills to ace Support Worker - PMLD support Living Service - Hackney E8
Some tips for your application 🫡
Tailor Your CV:Make sure your CV reflects the skills and experiences that match the role of a Support Worker. Highlight any relevant experience you have in supporting individuals with learning disabilities or complex needs, as this will show us you're a great fit!
Craft a Compelling Statement:In your statement, be sure to connect your personal experiences to our core values: Engage, Enable, Empower. Share specific examples of how you've made a difference in someone's life or how you've supported others in achieving their goals.
Be Clear and Concise:When writing your application, keep it clear and to the point. We appreciate straightforward communication, so avoid jargon and make sure your passion for supporting others shines through without unnecessary fluff.
Apply Early!:There's no specific closing date, but we might close the vacancy early if we find the right candidates. So, don’t wait around! Head over to our website and submit your application as soon as you can – we can't wait to hear from you!
How to prepare for a job interview at OUTWARD
✨Know Your Stuff
Before the interview, make sure you understand Outward's core values: Engage, Enable, Empower. Familiarise yourself with the specific needs of the individuals you'll be supporting, such as learning disabilities and autism. This knowledge will show your genuine interest in the role.
✨Show Your Compassion
As a Support Worker, empathy is key. Prepare examples from your past experiences where you've demonstrated compassion and support for others. Think about how you can convey your ability to connect with individuals on a personal level during the interview.
✨Be Ready for Scenario Questions
Expect questions that ask how you'd handle specific situations, like managing challenging behaviour or safeguarding concerns. Practise your responses to these scenarios, focusing on your problem-solving skills and commitment to person-centred care.
✨Ask Thoughtful Questions
At the end of the interview, have a few questions ready to ask the interviewer. Inquire about team dynamics, training opportunities, or how they measure success in the role. This shows you're engaged and serious about contributing to their mission.
