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- Tasks: Lead a dedicated team supporting adults with autism and complex needs in a vibrant living environment.
- Company: Outward, a respected provider of person-centred support for vulnerable individuals.
- Benefits: Competitive salary, 25 days annual leave, and commitment to the Real Living Wage.
- Why this job: Make a real difference in people's lives while developing your leadership skills.
- Qualifications: Experience in autism services and strong leadership abilities are essential.
- Other info: Flexible working hours and opportunities for professional development.
The predicted salary is between 26000 - 37000 £ per year.
Contract: Full Time, permanent
Hours: 38 hours per week
Salary: £31,052.00
Location: Chingford, London, E4
About Outward.
For 50 years, Outward has been providing high-quality support and care services to vulnerable people across London, predominantly in North East London. Established by families seeking alternatives to institutional care, we’ve grown into a respected provider of person-centred support for adults with learning disabilities, autism, mental health needs, and complex needs. We support over 1,000 people across nine boroughs, guided by our core values: engage, enable, and empower.
Outward is proud to be an accredited Living Wage Employer. This means we are committed to paying the Real Living Wage – not just the government minimum or national living wage – to our frontline Support Workers and other eligible staff. We recognise the value of the work our teams do, and we are committed to ensuring fair pay that reflects the true cost of living.
About the Role
We are looking for a proactive and passionate, committed and energetic Deputy Manager to join our autism service and dedicated team supporting adults with a range of needs, including learning disabilities, autism, mental health challenges, and complex support requirements in a vibrant supported living setting. Our service is home to 5 individuals, who deserve high quality of support. This role offers a unique opportunity to combine direct care responsibilities with service coordination and leadership duties.
As a Deputy Manager, you will play a key role in empowering the people we support to live independent and fulfilling lives. You’ll provide high-quality care and support, while also managing elements of service delivery such as support planning, key working, rota oversight, and staff guidance. You will work closely with the Team Manager and play an active role in ensuring our services are person-centred, well-managed, and aligned with Outward’s core values of engage, enable, and empower.
Your Responsibilities
- Provide direct, person-centred support
- Provide strong day-to-day leadership within the supported-living service, ensuring high standards of care and support for adults with autism and complex needs.
- Support the Team Manager with the overall running of the service, including staffing, rota management, audits, and compliance with regulatory standards.
- Carry out key working responsibilities including providing line management and supervision to support staff.
- Work within the values and spirit of Outward to engage, enable and empower people to achieve their goals and ambitions within a person-centred approach.
- Build and maintain strong relationships and partnership approaches with families and involved professionals and stakeholders.
- Develop, coach and mentor a positive and resilient team of support workers to deliver high quality and personalised support and embed a culture of positive behaviour support.
- Ensure support is delivered innovatively, flexibly and on a person-centred basis to meet the needs and outcomes of the people supported.
- Ensure the service is safe, effective, caring, well led, responsive and managed to meet CQC essential standards to a minimum of good service and with aim of achievement of outstanding.
- Work flexibly, including evenings and weekends, to support consistent service delivery.
Essential Criteria
- Good understanding of safeguarding and risk management in a care/support setting
- Experience in working in an autism service, Positive Behaviour Support (PBS) is especially valuable.
- Supervising staff and play a good role model, coaching and mentoring.
- Ensure accurate record-keeping and documentation, maintaining high standards of professionalism and regulatory compliance.
- Knowledge of health and safety issues within supported housing or care environments.
- Understanding of confidentiality, GDPR, and data protection principles.
- Staff must have access to a smartphone capable of receiving SMS messages and installing authentication apps for secure systems access.
- Right to Work in the UK. Please note: Outward will not provide visa sponsorship.
Desirable Criteria
- NVQ Level 2 or 3 in Health and Social Care (or equivalent)
- Additional training in PBS, safeguarding, or housing-related legislation
How to Apply
The above is not an exhaustive list of requirements for the role. If you think you are who we are looking for, please submit a CV and statement detailing how you feel your experiences meet the requirements of the role by referring to the Job Responsibilities and the Person Specification.
Closing
There is no specific closing date for this advert. We reserve the right to close this vacancy early if we receive a sufficient number of suitable applications for the role. Therefore, if you are interested, please submit your application as early as possible. It would be great to hear from you.
Outward is committed to safeguarding and promoting the welfare of adults at risk and expects all staff to share this commitment. If the post you apply for involves working with or having access to adults at risk and/or their records, we will require a DBS for successful candidates.
Benefits: 25 days Annual Leave excluding
Deputy Manager - Autism Specialist Supported Living Service - London, E4 employer: Outward
Contact Detail:
Outward Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Deputy Manager - Autism Specialist Supported Living Service - London, E4
✨Tip Number 1
Network like a pro! Reach out to your connections in the care sector, especially those who work with autism services. A friendly chat can lead to insider info about job openings that might not even be advertised yet.
✨Tip Number 2
Prepare for interviews by practising common questions related to autism support and leadership. We recommend role-playing with a friend or using online resources to boost your confidence and refine your answers.
✨Tip Number 3
Showcase your passion for person-centred care during interviews. Share specific examples of how you've empowered individuals in previous roles. This will demonstrate your commitment to Outward's core values.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, you’ll find all the latest opportunities there, so keep checking back!
We think you need these skills to ace Deputy Manager - Autism Specialist Supported Living Service - London, E4
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the role of Deputy Manager. Highlight your experience in autism services and any relevant qualifications. We want to see how your background aligns with our core values of engage, enable, and empower.
Craft a Compelling Statement: Your statement should clearly outline how your experiences meet the job responsibilities. Use specific examples that demonstrate your leadership skills and commitment to person-centred support. This is your chance to shine!
Be Authentic: Show us your passion for supporting individuals with autism and complex needs. We value authenticity, so let your personality come through in your application. We want to know why you’re excited about this role!
Apply Early: Don’t wait until the last minute! We might close the vacancy early if we find the right candidate. Head over to our website and submit your application as soon as you can. We can’t wait to hear from you!
How to prepare for a job interview at Outward
✨Know Your Stuff
Make sure you understand the core values of Outward: engage, enable, and empower. Familiarise yourself with their approach to supporting adults with autism and complex needs. This will help you demonstrate your alignment with their mission during the interview.
✨Showcase Your Experience
Prepare specific examples from your past roles that highlight your experience in managing teams, providing person-centred support, and working within safeguarding frameworks. Use the STAR method (Situation, Task, Action, Result) to structure your responses effectively.
✨Ask Thoughtful Questions
Come prepared with questions that show your genuine interest in the role and the organisation. Inquire about their approach to Positive Behaviour Support or how they measure success in their services. This not only shows your enthusiasm but also helps you assess if it's the right fit for you.
✨Demonstrate Leadership Skills
As a Deputy Manager, you'll need to lead by example. Be ready to discuss how you've successfully coached and mentored staff in the past. Highlight any strategies you've used to foster a positive team culture and ensure high standards of care.