At a Glance
- Tasks: Lead a team to provide person-centred support for adults with diverse needs.
- Company: Join Outward, a respected provider of care services in London.
- Benefits: Enjoy a competitive salary, flexible hours, and the Real Living Wage.
- Other info: Dynamic role with opportunities for personal and professional growth.
- Why this job: Make a real difference in people's lives while developing your leadership skills.
- Qualifications: Experience in care/support settings and a passion for empowering others.
The predicted salary is between 33585 - 33585 £ per year.
Contract: Part time, contract, permanent
Hours: 30 hours per week
Salary: £33,585 per annum pro rata for part time
Location: Newham Supported Living Services, London.
About Outward:
For 50 years, Outward has been providing high-quality support and care services to vulnerable people across London, predominantly in Northeast London. Established by families seeking alternatives to institutional care, we've grown into a respected provider of person-centred support for adults with learning disabilities, autism, mental health needs, and complex needs. We support over 1,000 people across nine boroughs, guided by our core values: engage, enable, and empower. Outward is proud to be an accredited Living Wage Employer, committed to paying the Real Living Wage to our frontline Support Workers and other eligible staff.
About the Role:
We are looking for a proactive and passionate Deputy Manager to join our dedicated team supporting adults with a range of needs, including learning disabilities, autism, mental health challenges, and complex support requirements. This role offers a unique opportunity to combine direct care responsibilities with service coordination and leadership duties. The role involves working across two services, one based in Beckton and the other in Forest Gate, supporting a total of six gentlemen.
Your Responsibilities:
- Leadership and Management: Support the Team Manager with the overall management of the service. Provide leadership, guidance, and supervision to support staff. Act as the manager in the absence of the Team Manager. Promote a positive culture that values dignity, choice, independence, and inclusion.
- Person-Centred Support: Ensure support is delivered according to each person's needs, preferences, and goals. Promote independence, choice, and community participation. Review and monitor support plans and risk assessments regularly. Ensure service users are involved in decisions about their care and support.
- Safeguarding and Health & Safety: Ensure safeguarding procedures are followed and concerns are reported appropriately. Promote the safety and wellbeing of the people we support. Monitor health and safety practices, including medication management, fire safety, and risk management. Investigate and report accidents, incidents, and near misses.
- Staff Management: Participate in recruitment, induction, and training of staff. Conduct supervisions, competency checks, and performance reviews. Support staff development and identify training needs. Monitor staff attendance and performance.
- Quality Assurance and Compliance: Ensure compliance with CQC regulations, company policies, and best practice standards. Complete audits and quality checks. Maintain accurate records and documentation. Support inspections and implement action plans where required.
- Medication Management: Oversee safe administration, storage, and recording of medication. Conduct medication audits and address any discrepancies. Ensure staff remain competent in medication administration.
- Administrative Responsibilities: Complete rota planning and staffing allocation. Maintain service user and staff records. Prepare reports and monitor service performance. Liaise with multidisciplinary professionals, families, and external agencies.
- Financial Responsibilities: Monitor service users' finances and carry out audits. Manage petty cash and financial records in line with policy. Ensure resources are used effectively and responsibly.
Essential Criteria:
- Good understanding of safeguarding and risk management in a care/support setting
- Knowledge of health and safety issues within supported housing or care environments
- Understanding of confidentiality, GDPR, and data protection principles
- Staff must have access to a smartphone capable of receiving communications.
Deputy Manager - Supported Living Services - Newham, London employer: OUTWARD
Outward is an excellent employer that prioritises the wellbeing of its employees and the community. With a strong focus on employee growth, you will have opportunities to develop your skills while working in a supportive and collaborative environment. The role of Caretaker not only offers a competitive living wage but also allows you to make a meaningful impact across various locations in London, contributing to the safety and cleanliness of properties for vulnerable individuals.
