Deputy Manager - Autism Specialist Supported Living Service - London, E4

Contract: Full Time, permanent

Hours: 38 hours per week

Salary: £31,052.00

Location: Chingford, London, E4

About Outward:

For 50 years, Outward has been providing high-quality support and care services to vulnerable people across London, predominantly in North East London. Established by families seeking alternatives to institutional care, we’ve grown into a respected provider of person-centred support for adults with learning disabilities, autism, mental health needs, and complex needs. We support over 1,000 people across nine boroughs, guided by our core values: engage, enable, and empower. Outward is proud to be an accredited Living Wage Employer.

About the Role:

We are looking for a proactive and passionate Deputy Manager to join our autism service and dedicated team supporting adults with a range of needs, including learning disabilities, autism, mental health challenges, and complex support requirements in a vibrant supported living setting. Our service is home to 5 individuals who deserve high quality of support. This role offers a unique opportunity to combine direct care responsibilities with service coordination and leadership duties.

Your Responsibilities:

• Provide direct, person-centred support.
• Provide strong day-to-day leadership within the supported-living service, ensuring high standards of care and support for adults with autism and complex needs.
• Support the Team Manager with the overall running of the service, including staffing, rota management, audits, and compliance with regulatory standards.
• Carry out key working responsibilities including providing line management and supervision to support staff.
• Work within the values and spirit of Outward to engage, enable and empower people to achieve their goals and ambitions within a person-centred approach.
• Promote individual choice, independence, and self-confidence in people.
• Build and maintain strong relationships and partnership approaches with families and involved professionals and stakeholders.
• Develop, coach, and mentor a positive and resilient team of support workers to deliver high quality and personalised support.
• Ensure support is delivered innovatively, flexibly, and on a person-centred basis to meet the needs and outcomes of the people supported.
• Ensure the service is safe, effective, caring, well-led, responsive, and managed to meet CQC essential standards to a minimum of good service and with the aim of achieving outstanding.
• Work flexibly, including evenings and weekends, to support consistent service delivery.

Essential Criteria:

• Good understanding of safeguarding and risk management in a care/support setting.
• Experience in working in an autism service; Positive Behaviour Support (PBS) is especially valuable.
• Supervising staff and playing a good role model, coaching and mentoring.
• Ensure accurate record-keeping and documentation, maintaining high standards of professionalism and regulatory compliance.
• Knowledge of health and safety issues within supported housing or care environments.
• Understanding of confidentiality, GDPR, and data protection principles.
• Right to Work in the UK. Please note: Outward will not provide visa sponsorship.

Desirable Criteria:

• NVQ Level 2 or 3 in Health and Social Care (or equivalent).
• Additional training in PBS, safeguarding, or housing-related legislation.

How to Apply:

The above is not an exhaustive list of requirements for the role. If you think you are who we are looking for, please submit a CV and statement detailing how you feel your experiences meet the requirements of the role by referring to the Job Responsibilities and the Person Specification.

Closing:

There is no specific closing date for this advert. We reserve the right to close this vacancy early if we receive a sufficient number of suitable applications for the role. Therefore, if you are interested, please submit your application as early as possible.

Outward is committed to safeguarding and promoting the welfare of adults at risk and expects all staff to share this commitment. If the post you apply for involves working with or having access to adults at risk and/or their records, we will require a DBS for successful candidates.

Benefits:

• 25 days Annual Leave excluding Bank Holidays (pro rata for part time).
• Comprehensive Learning & Development Programme.
• Cycle-to-Work Scheme.
• Death in Service Benefit.
• Health Assured – Employee Assistance Programme.
• Eye care Vouchers.
• Flu Jab Reimbursement.
• Pension Scheme.
• Purchase Additional Annual Leave.
• Refer-a-Friend Scheme.

Diversity and Safeguarding at Outward:

We are committed to equal opportunities and welcome applications from all sections of the community. Outward applies its Equal Opportunities Policy at all stages of recruitment and selection.