Community and Operations Fellow in London

Community and Operations Fellow in London

London Full-Time 30000 - 42000 £ / year (est.) On-site
Outward VC

At a Glance

  • Tasks: Join our team to enhance operations, community building, and investor relations in venture capital.
  • Company: Outward VC is a dynamic London-based venture capital firm supporting ambitious start-ups.
  • Benefits: Enjoy flexible remote work, competitive pay, mentorship, and opportunities to lead impactful projects.
  • Other info: This 12-month fellowship could lead to permanent employment based on mutual agreement.
  • Why this job: Gain hands-on experience in VC, build a strong network, and work with passionate founders.
  • Qualifications: A genuine interest in start-ups, creativity, organisation skills, and adaptability are essential.

The predicted salary is between 30000 - 42000 £ per year.

Location: In-person at Central London (EC2) office with flexibility to work remotely 1 day per week

Type: Fellowship (12 months starting August/September 2025) with a potential for permanent employment thereafter subject to mutual agreement

Compensation: Competitive, based on experience

About Outward VC: Outward VC is a London-based, FCA-regulated venture capital firm investing in early-stage start-ups across the UK. Our mission is to help ambitious founders breakthrough from seed to growth stage. We see ourselves as a founder’s compass. We provide support against all odds. We are anti-hype meets quiet confidence. We are warm and knowledgeable investors. We are an agile team that values optimism, hustle, humility and collective strength. Backed by the British Business Bank and a diverse group of private investors, we manage over £100m of funds. Our portfolio of 27 start-ups has collectively raised over £600m in follow-on capital. Over the next 2-3 years, we plan to invest in another 20-25 exceptional start-ups.

The Role: We are looking for a highly motivated Fellow to join our team during an active investment phase. The individual’s primary focus will be operations, community building and investor relations. You will work directly with our General Partners, Head of Platform, and wider team to strengthen our internal operations and enhance engagement with our two most important communities: the start-up founders we invest in and the limited partners who invest in our funds. This is a unique opportunity for a versatile, driven individual looking to pivot into or advance their career in venture capital. You will gain exposure to all aspects of running a VC fund – from fund operations to portfolio support, brand building and investor relations.

What You’ll Do:

  • Business Operations:
    • Internal business systems: Maintain and improve internal workflows and databases (CRMs, deal flow database, regulatory compliance tracking) and knowledge management tools
    • Portfolio support: Assist with cap table updates, fund administrator coordination and quarterly reporting
    • Process optimisation: Identify and implement improvements across all operational processes
  • Community engagement:
    • Investor relations: Help draft LP updates, newsletters, and reports to communicate fund performance, insight and co-investment opportunities
    • Founder support: Help provide value-add support to our portfolio community through intra-portfolio introductions and external engagement with strategic partners
    • Wider community: Organise and run events to strengthen connectivity with wider communities (angel investor networks, industry partners, accelerators, University business incubators etc)
  • Special projects:
    • Brand and content: assist with initiatives to strengthen Outward’s presence, including social media, event planning and content creation
    • Marketing collateral: help design and maintain marketing assets such as the website, investment decks and other branding materials

What We’re Looking For:

  • Must haves:
    • A genuine interest in start-ups and venture capital, even if you might not aspire to be an investor
    • Natural alignment with our values: optimism, hustle, humility and collective strength
    • Creative, proactive mindset
    • Excellent organisation and attention to detail
    • Adaptable and comfortable with ambiguity
  • Nice-to-haves:
    • Working experience in operations, finance, marketing, community building or event planning
    • Familiarity with tools such as CRMs, private company databases and similar platforms

What You’ll Gain:

  • A front-row seat to how a VC firm is built and scaled
  • Hands-on exposure to fund operations, investor relations and post-investment portfolio support
  • Mentorship and learning from an experienced team
  • Opportunities to own and lead impactful projects
  • A strong network in venture capital and start-ups

Community and Operations Fellow in London employer: Outward VC

Outward VC is an exceptional employer that fosters a dynamic and inclusive work culture in the heart of Central London. As a Community and Operations Fellow, you will benefit from hands-on experience in venture capital, mentorship from seasoned professionals, and opportunities for personal growth while contributing to meaningful projects that support ambitious start-ups. With a commitment to optimism, humility, and collective strength, Outward VC not only invests in innovative ideas but also invests in the development of its team members, making it a rewarding place to build your career.

Outward VC

Contact Details:

Outward VC Recruitment Team

StudySmarter Expert Advice🤫

We think this is how you could land Community and Operations Fellow in London

✨Tip Number 1

Familiarise yourself with the venture capital landscape, especially in the UK. Understanding the current trends, key players, and successful start-ups can help you engage in meaningful conversations during interviews.

✨Tip Number 2

Network actively within the start-up and VC community. Attend relevant events, webinars, or meetups to connect with professionals in the field. This can provide insights into the role and potentially lead to referrals.

✨Tip Number 3

Demonstrate your passion for community building by showcasing any relevant projects or initiatives you've been involved in. Whether it's organising events or supporting local start-ups, real examples will make you stand out.

✨Tip Number 4

Research Outward VC specifically. Understand their portfolio, values, and mission. Tailoring your discussions around how you align with their goals can show your genuine interest and fit for the role.

We think you need these skills to ace Community and Operations Fellow in London

Business Operations Management
Community Building
Investor Relations
Project Management
Attention to Detail
Creative Problem-Solving
Adaptability

Some tips for your application 🫡

Tailor Your CV:Make sure your CV highlights relevant experience in operations, community building, or venture capital. Use specific examples that demonstrate your skills and align with the values of Outward VC, such as optimism and humility.

Craft a Compelling Cover Letter:Write a cover letter that showcases your genuine interest in start-ups and venture capital. Explain why you want to join Outward VC specifically and how your background makes you a great fit for the Community and Operations Fellow role.

Showcase Relevant Skills:In your application, emphasise skills that are particularly relevant to the role, such as organisation, attention to detail, and adaptability. Provide examples of how you've successfully used these skills in past experiences.

Research Outward VC:Familiarise yourself with Outward VC's mission, portfolio, and values. Mention specific aspects of the firm in your application to demonstrate your understanding and enthusiasm for their work in supporting start-ups.

How to prepare for a job interview at Outward VC

✨Show Your Passion for Start-ups

Make sure to express your genuine interest in start-ups and venture capital during the interview. Share any relevant experiences or projects that highlight your enthusiasm for the industry, as this aligns with the company's values.

✨Demonstrate Your Organisational Skills

Given the role's focus on operations, be prepared to discuss your organisational abilities. Provide examples of how you've successfully managed projects or maintained systems in previous roles, showcasing your attention to detail.

✨Emphasise Your Adaptability

The company values adaptability and comfort with ambiguity. Be ready to share instances where you've thrived in changing environments or tackled unexpected challenges, demonstrating your proactive mindset.

✨Prepare for Community Engagement Questions

Since community building is a key aspect of the role, think about how you can contribute to strengthening relationships with founders and investors. Prepare ideas for events or initiatives that could enhance engagement within the community.