At a Glance
- Tasks: Support young adults with diverse needs to live fulfilling lives and achieve personal goals.
- Company: Outward, a respected provider of person-centred support for vulnerable individuals.
- Benefits: 25 days annual leave, comprehensive training, and employee assistance programme.
- Other info: Flexible working hours and opportunities for professional development.
- Why this job: Make a real difference in people's lives while working in a supportive team environment.
- Qualifications: Compassionate individuals with an understanding of safeguarding and care principles.
The predicted salary is between 29334 - 29334 £ per year.
Contract: Permanent - 2 x Full Time (38 hours per week)
Salary: £29,334 per annum pro rata
Location: NE London
About Outward
For 50 years, Outward has been providing high-quality support and care services to vulnerable people across London, predominantly in North East London. Established by families seeking alternatives to institutional care, we've grown into a respected provider of person-centred support for adults with learning disabilities, autism, mental health needs, and complex needs. We support over 1,000 people across nine boroughs, guided by our core values: engage, enable, and empower.
About the Role
We are looking for proactive, compassionate, and motivated Support Workers to join our dedicated team. In this role, you will support young adults with a diverse range of needs, including learning disabilities, behaviour of distress, Autism, PEG fed, mobility issues therefore requiring wheelchair use, and complex support requirements.
As a Support Worker, you will play an essential part in empowering the people we support to live meaningful, independent, and fulfilling lives. You will deliver personalised, high-quality care and support, while contributing to the smooth and effective running of the service through key working, support planning, and daily engagement.
Working closely with the Deputy Manager or Team Manager, you will help ensure that our services remain person-centred, well-organised, and aligned with Outward's core values: Engage, Enable, Empower.
Your Responsibilities
- Support individuals to achieve their personal goals and agreed outcomes, as detailed in their support plans
- Provide direct, person-centred support that promotes dignity, independence, choice, and inclusion
- Assist with daily living tasks such as personal care, meal preparation, medication support, budgeting, and accessing the community
- Work collaboratively with families, healthcare professionals, social workers, and other external agencies as required
- Carry out key-worker duties, including developing, reviewing, and updating support plans and risk assessments
- Maintain accurate and up-to-date records in line with organisational policies and regulatory standards
- Safeguard the health, safety, and wellbeing of the people we support, following all safeguarding procedures
- Identify, assess, and report any risks, incidents, or safeguarding concerns appropriately
- Provide support in a way that respects individual needs, preferences, cultural backgrounds, and communication styles
- Encourage participation in social, recreational, educational, and employment activities
- Work as part of a team to ensure consistent, high-quality service delivery
- Provide emotional support and positive behaviour support when required
- Attend and actively participate in team meetings, supervision, and ongoing training
- Maintain professional boundaries and uphold confidentiality in line with GDPR and organisational policies
- Work flexibly across multiple services, including evenings, weekends, waking night, and bank holidays, to ensure continuity of care
Requirements
Essential Criteria
- Good understanding of safeguarding and risk management in a care/support setting
- Knowledge of health and safety issues within supported housing or care environments
- Understanding of confidentiality, GDPR, and data protection principles
- Male Support Worker required due to the needs of the PWS
- Staff must have access to a smartphone capable of receiving SMS messages and installing authentication apps for secure systems access
- Right to Work in the UK. Please note: Outward will not provide visa sponsorship
Desirable Criteria
- NVQ Level 2 or 3 in Health and Social Care (or equivalent)
- Additional training in PBS, safeguarding
- Full UK Driving License
Benefits
- 25 days Annual Leave excluding Bank Holidays (pro rata for part time)
- Comprehensive Learning & Development Programme
- Cycle-to-Work Scheme
- Death in Service Benefit
- Health Assured - Employee Assistance Programme
- Eye care Vouchers
- Flu Jab Reimbursement
- Pension Scheme
- Purchase Additional Annual Leave
- Refer-a-Friend Scheme
Diversity and Safeguarding at Outward
We are committed to equal opportunities and welcome applications from all sections of the community. Outward applies its Equal Opportunities Policy at all stages of recruitment and selection. Shortlisting, interviewing and selection is carried out without regard to gender, sexual orientation, marital status, colour, race, nationality, ethnic or national origins, religion or belief, age or trade union membership.
As an employer, who aspire to become Disability Confident Committed, we aim to ensure that a fair and proportionate number of disabled applicants that meet the minimum criteria for this position will be offered an interview. Please indicate clearly at the beginning of your supporting statement if you have a disability (as defined by the Equality Act 2010), and you wish to be considered for an Offer Of an Interview (OOI). Please note that the OOI is available to disabled candidates only. Regrettably, any false declaration of disability in order to secure an interview will impact on your overall application.
Support Worker - PMLD support Living Service - Hackney E8 in London employer: Outward Housing
Outward Housing is an excellent employer, offering a supportive work culture that prioritises the well-being of both employees and residents. With a commitment to fair pay and comprehensive training, employees have ample opportunities for personal and professional growth while making a meaningful impact in the Greater London community.
StudySmarter Expert Advice🤫
We think this is how you could land Support Worker - PMLD support Living Service - Hackney E8 in London
✨Dive into Local Community Groups
Social work thrives on community connections, so get involved in local groups or forums specific to your interests. Whether it’s volunteering at local shelters or joining community action boards, these are great ways to boost your visibility and make direct contacts that could lead to opportunities like the one at Outward Housing.
✨Attend Social Work Events and Workshops
Keep an eye out for workshops, seminars, or conferences in social work. These events are fantastic for meeting professionals in the field, learning about emerging trends, and spotting job openings. Plus, you might just bump into someone from Outward Housing!
✨Showcase Your Passion and Expertise
Use platforms like Instagram or LinkedIn to share your journey and insights into the social work sector. Whether it’s writing about your experiences or sharing relevant articles, this helps to establish you as an engaged professional. Potential employers, like Outward Housing, will notice your enthusiasm!
✨Leverage Your Network
Don’t hesitate to reach out to professors, mentors, or even past colleagues who are in social work. They might have inside knowledge about openings at Outward Housing or be able to connect you with someone who’s hiring. Networking is key, especially in a full-time role where relationships matter.
We think you need these skills to ace Support Worker - PMLD support Living Service - Hackney E8 in London
Some tips for your application 🫡
Show Your Passion for Social Work:In your cover letter, let us see your passion for social work shine through! Talk about the experiences that made you want to pursue this career—whether it’s volunteering, personal experiences, or academic projects. We want to know why this field matters to you.
Emphasise Relevant Qualifications:Make sure your CV highlights any relevant qualifications, like degrees in social work or certifications like a DBS check. If you've done any workshops or training, don’t forget to include those as well. We're keen to see your commitment to your professional development!
Detail Your Experience with Clients:Since this is a hands-on field, detailing any direct experience you have with clients is crucial. Whether it's internships, volunteer roles, or previous jobs, highlight those experiences in your CV to show us you've got the practical skills necessary for the job!
Tailor Your Application to Outward Housing:Before hitting send, make sure to tailor your application specifically to Outward Housing! Research our mission and values, and refer to them in your cover letter. This shows us that you understand our work and are genuinely interested in being a part of our team!
How to prepare for a job interview at Outward Housing
✨Understanding the Role of Empathy
In social work, understanding and demonstrating empathy is key. Be prepared to share personal experiences or scenarios where you effectively showed compassion and support. This helps show that you genuinely care about the well-being of others, which is crucial in social work.
✨Demonstrating Knowledge of Frameworks
Familiarise yourself with the frameworks and models used in social work, such as the Strengths-Based Approach or the Ecological Perspective. Be ready to discuss how these frameworks apply to your work, especially if you can tie them into real-world examples or case studies you've encountered.
✨Showcasing Your Multi-Disciplinary Skills
In a full-time social work role, you'll often collaborate with healthcare professionals, educators, and law enforcement. Be prepared to describe your teamwork experiences and how you've effectively communicated with other disciplines to achieve the best outcomes for clients.
✨Preparing for Scenario-Based Questions
Expect questions that put you in hypothetical social work situations, such as dealing with a crisis or managing a complex case. Think through your thought process for these scenarios beforehand, considering how you'd assess the situation and what steps you'd take, as this demonstrates your critical thinking and problem-solving abilities.