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- Tasks: Lead a dedicated team supporting adults with autism and complex needs in a vibrant living environment.
- Company: Outward, a respected provider of person-centred support for vulnerable individuals in London.
- Benefits: Competitive salary, 25 days annual leave, and commitment to the Real Living Wage.
- Why this job: Make a real difference in people's lives while developing your leadership skills.
- Qualifications: Experience in autism services and strong leadership abilities are essential.
- Other info: Join a supportive team with opportunities for personal and professional growth.
The predicted salary is between 31052 - 34873 £ per year.
About Outward
For 50 years, Outward has been providing high-quality support and care services to vulnerable people across London, predominantly in North East London. Established by families seeking alternatives to institutional care, we have grown into a respected provider of person-centred support for adults with learning disabilities, autism, mental health needs, and complex needs. We support over 1,000 people across nine boroughs, guided by our core values: engage, enable, and empower.
We are proud to be an accredited Living Wage Employer. This means we are committed to paying the Real Living Wage - not just the government minimum or national living wage - to our frontline Support Workers and other eligible staff. We recognise the value of the work our teams do, and we are committed to ensuring fair pay that reflects the true cost of living.
About The Role
We are looking for a proactive and passionate Deputy Manager to join our autism service and dedicated team supporting adults with a range of needs, including learning disabilities, autism, mental health challenges, and complex support requirements in a vibrant supported living setting. Our service is home to 5 individuals, who deserve high quality of support. This role offers a unique opportunity to combine direct care responsibilities with service coordination and leadership duties.
As a Deputy Manager, you will play a key role in empowering the people we support to live independent and fulfilling lives. You will provide high-quality care and support while also managing elements of service delivery such as support planning, key working, rota oversight, and staff guidance. You will work closely with the Team Manager and play an active role in ensuring our services are person-centred, well-managed, and aligned with Outward's core values of engage, enable, and empower.
Responsibilities
- Provide direct, person-centred support
- Provide strong day-to-day leadership within the supported-living service, ensuring high standards of care and support for adults with autism and complex needs
- Support the Team Manager with the overall running of the service, including staffing, rota management, audits, and compliance with regulatory standards
- Carry out key working responsibilities including providing line management and supervision to support staff
- Work within the values and spirit of Outward to engage, enable and empower people to achieve their goals and ambitions within a person-centred approach
- Promote individual choice, independence and self-confidence in people
- Build and maintain strong relationships and partnership approach with families and involved professionals and stakeholders
- Develop, coach and mentor a positive and resilient team of support workers to deliver high quality and personalised support and embed a culture of positive behaviour support
- Ensure support is delivered innovatively, flexibly and on a person-centred basis to meet the needs and outcomes of the people supported
- Ensure the service is safe, effective, caring, well led, responsive and managed to meet CQC essential standards to a minimum of good service and with aim of achievement of outstanding
- Work flexibly, including evenings and weekends, to support consistent service delivery
Requirements
- Good understanding of safeguarding and risk management in a care/support setting
- Experience in working in an autism service, Positive Behaviour Support (PBS) is especially valuable
- Supervising staff and playing a good role model, coaching and mentoring
- Ensure accurate record-keeping and documentation, maintaining high standards of professionalism and regulatory compliance
- Knowledge of health and safety issues within supported housing or care environments
- Understanding of confidentiality, GDPR, and data protection principles
- Staff must have access to a smartphone capable of receiving SMS messages and installing authentication apps for secure systems access
- Right to Work in the UK. Outward will not provide visa sponsorship
Desirable Criteria
- NVQ Level 2 or 3 in Health and Social Care (or equivalent)
- Additional training in PBS, safeguarding, or housing-related legislation
How To Apply
The above is not an exhaustive list of requirements for the role. If you think you are who we are looking for, please submit a CV and statement detailing how you feel your experiences meet the requirements of the role by referring to the Job Responsibilities and the Person Specification.
There is no specific closing date for this advert. We reserve the right to close this vacancy early if we receive a sufficient number of suitable applications for the role. Therefore, if you are interested, please submit your application as early as possible. It would be great to hear from you.
Outward is committed to safeguarding and promoting the welfare of adults at risk and expects all staff to share this commitment. If the post you apply for involves working with or having access to adults at risk and/or their records, we will require a DBS for successful candidates.
Benefits
25 days Annual Leave excluding bank holidays.
Deputy Manager - Autism Specialist Supported Living Service - London, E4 employer: Outward Housing
Contact Detail:
Outward Housing Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Deputy Manager - Autism Specialist Supported Living Service - London, E4
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend events, and connect with professionals on LinkedIn. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching the company and understanding their values. At Outward, we value engagement, empowerment, and enabling individuals. Show how your experience aligns with these principles during your chat!
✨Tip Number 3
Practice makes perfect! Conduct mock interviews with friends or family to build confidence. Focus on articulating your experiences in supporting individuals with autism and complex needs, as this is key for the Deputy Manager role.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows you’re genuinely interested in joining our team at Outward and making a difference in people's lives.
We think you need these skills to ace Deputy Manager - Autism Specialist Supported Living Service - London, E4
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experiences that match the job description. Highlight your experience in autism services and any relevant qualifications, as this will show us you’re a great fit for the role.
Craft a Compelling Statement: In your statement, be sure to connect your past experiences with the responsibilities listed in the job description. We want to see how you can engage, enable, and empower the individuals we support.
Be Person-Centred: When writing your application, keep the focus on person-centred care. Share examples of how you've supported individuals in the past, as this aligns perfectly with our core values at Outward.
Apply Early!: There’s no specific closing date, but we might close the vacancy early if we find the right candidate. So, don’t wait around! Head over to our website and submit your application as soon as you can.
How to prepare for a job interview at Outward Housing
✨Know Your Stuff
Make sure you understand the core values of Outward: engage, enable, and empower. Familiarise yourself with their approach to supporting adults with autism and complex needs. This will help you demonstrate your alignment with their mission during the interview.
✨Showcase Your Experience
Prepare specific examples from your past roles that highlight your experience in providing person-centred support and managing teams. Think about situations where you've successfully empowered individuals or improved service delivery, as these will resonate well with the interviewers.
✨Ask Thoughtful Questions
Come prepared with questions that show your genuine interest in the role and the organisation. Inquire about their current challenges in service delivery or how they measure success in empowering individuals. This not only shows your enthusiasm but also helps you gauge if the role is right for you.
✨Demonstrate Leadership Skills
As a Deputy Manager, you'll need to lead by example. Be ready to discuss your leadership style and how you've coached or mentored staff in the past. Highlight any experiences where you've fostered a positive team culture or handled difficult situations effectively.