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- Tasks: Lead a cross-functional team to enhance Salesforce CRM for better user experience and efficiency.
- Company: Join OutSystems, a global leader in low-code development, shaping the future of digital transformation.
- Benefits: Enjoy remote work flexibility, a collaborative culture, and opportunities for professional growth.
- Why this job: Be part of a dynamic team driving innovation and making a real impact in customer success.
- Qualifications: Strong background in product management and CRM systems; experience with Salesforce is a plus.
- Other info: Ideal for those who thrive in fast-paced environments and love tackling challenges.
The predicted salary is between 43200 - 72000 £ per year.
There are NO limits to your career: come shape the future and be part of a truly unique global culture at OutSystems! The Salesforce team works within the Digital Transformation unit to empower Sales, Marketing, Customer Success, and Support with CRM solutions that support our market growth.
You will be accountable for ensuring that Salesforce delivers value across all customer-facing teams through scalable, high-quality, and relevant solutions. You will collaborate with Salesforce architects, developers, administrators, business analysts, designers, and cross-functional business units to design best-in-class CRM experiences. Partnering with Business Units, you will define and manage the vision, strategy, and roadmap for Salesforce across the company, leading the translation of business needs into a prioritized product backlog.
The team’s key responsibilities include:
- Maintain and evolve the Salesforce user experience, data model, and configurations to support business processes
- Deliver automation, workflows, and integrations that drive productivity and enable accurate forecasting and pipeline visibility
- Ensure data integrity and user adoption across the platform
To be successful in this role, you will need a strong background in product management, CRM systems, and stakeholder management. You should also be highly collaborative, thrive in ambiguity and fast-paced environments, and have excellent communication and leadership skills.
What will be required from you:
- Lead a cross-functional team of architects, developers, admins, and business analysts
- Define and evolve the vision, strategy, and roadmap for Salesforce CRM
- Work closely with Sales, Marketing, CS, Support, and Finance to gather requirements and prioritize solutions
- Challenge existing CRM processes to identify opportunities for efficiency and automation
- Communicate the roadmap and deliverables across the organization
- Foster adoption of new features and workflows
- Define and track success metrics
- Own and prioritize the backlog and delivery process, partnering closely with the Salesforce admin/dev team
- Manage expectations across business stakeholders, providing visibility and clarity at each stage of delivery
Candidates with the following qualifications will be preferentially selected:
- Background in Product Management, Computer Science, CRM, Digital Transformation, or Business Process Optimization
- Experience with Salesforce Sales Cloud (Service Cloud, CPQ, or Marketing Cloud) is a plus
- Familiarity with CRM reporting, forecasting, and pipeline management
- Understanding of CRM data models, user roles, profiles, and permissions
- Experience working with Salesforce Architects to deliver solutions
- Strong stakeholder management and communication skills
- Prior experience in Agile environments and backlog management tools like Jira
- Bonus: Salesforce Certifications; Marketing or Sales background in a B2B organization
Join us in disrupting the status quo of the low-code market, we give you the power to "Ask Why", you give our customers the power to innovate through software!
Senior Product Manager, Salesforce Sales Cloud employer: OutSystems
Contact Detail:
OutSystems Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Senior Product Manager, Salesforce Sales Cloud
✨Tip Number 1
Familiarise yourself with the latest Salesforce Sales Cloud features and updates. This will not only help you understand the product better but also allow you to discuss how these features can be leveraged to improve business processes during interviews.
✨Tip Number 2
Network with current or former employees of OutSystems, especially those in product management or Salesforce roles. They can provide valuable insights into the company culture and expectations, which can help you tailor your approach.
✨Tip Number 3
Prepare to discuss specific examples of how you've successfully managed cross-functional teams and delivered CRM solutions in the past. Highlighting your experience in stakeholder management will demonstrate your fit for the role.
✨Tip Number 4
Stay updated on industry trends related to digital transformation and CRM systems. Being able to speak knowledgeably about these trends will show your passion for the field and your commitment to driving innovation at OutSystems.
We think you need these skills to ace Senior Product Manager, Salesforce Sales Cloud
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in product management, CRM systems, and any specific work with Salesforce Sales Cloud. Use keywords from the job description to align your skills with what the company is looking for.
Craft a Compelling Cover Letter: In your cover letter, express your passion for product management and digital transformation. Discuss how your background aligns with the responsibilities outlined in the job description, particularly your experience in leading cross-functional teams and managing product roadmaps.
Showcase Your Achievements: When detailing your previous roles, focus on quantifiable achievements that demonstrate your impact. For example, mention specific projects where you improved CRM processes or enhanced user adoption rates.
Prepare for Potential Questions: Anticipate questions related to stakeholder management, CRM data models, and your approach to prioritising product backlogs. Be ready to discuss your experience in Agile environments and how you've successfully led teams in fast-paced settings.
How to prepare for a job interview at OutSystems
✨Understand the Role and Responsibilities
Make sure you have a clear understanding of the Senior Product Manager role, especially regarding Salesforce Sales Cloud. Familiarise yourself with the key responsibilities mentioned in the job description, such as managing the product backlog and collaborating with cross-functional teams.
✨Showcase Your CRM Expertise
Be prepared to discuss your experience with CRM systems, particularly Salesforce. Highlight any specific projects where you've improved user experience or data integrity, and be ready to share metrics that demonstrate your success.
✨Demonstrate Stakeholder Management Skills
Since this role involves significant interaction with various business units, prepare examples of how you've effectively managed stakeholder expectations in the past. Discuss how you communicated roadmaps and deliverables to ensure alignment across teams.
✨Prepare for Agile Methodology Questions
Given the emphasis on Agile environments, be ready to discuss your experience with Agile practices and tools like Jira. Share how you've prioritised backlogs and adapted to changing requirements in fast-paced settings.
