At a Glance
- Tasks: Manage top-tier accounts and drive AI adoption for high-performance applications.
- Company: Join OutSystems, a global leader in innovative tech culture.
- Benefits: Competitive salary, career growth, and a unique global work environment.
- Other info: Dynamic role with opportunities to collaborate across teams.
- Why this job: Shape the future of AI technology and make a real impact.
- Qualifications: 5+ years in web/mobile development and strong communication skills.
The predicted salary is between 63000 - 77000 £ per year.
As a Technical Success Manager, you will independently manage top-tier accounts, ensuring the successful adoption of our AI Development Platform. Your goal is to empower clients to build high-performance, agent-centric applications in a complex IT Ecosystem that significantly reduce cognitive load for end-users. In this role, you will serve as a trusted advisor who establishes deep client relationships and collaborates with cross-functional teams to drive AI innovation and deliver measurable technical and business outcomes.
Key Responsibilities
- Manage a portfolio of top-tier accounts, accelerating product usage through strategic AI adoption in complex, large-scale environments.
- Perform technical reviews for complex, large-scale systems, and ensure adherence to OutSystems development best practices.
- Design technical adoption plans to drive strategic business impact by guiding customers to implement agentic systems that maximize platform value.
- Guide customer development teams through the transition from standard applications to Agentic Workflows, leveraging OutSystems Mentor and Agent Workbench to drive significant business impact.
- Serve as a customer advocate internally, interfacing with Product Management and Global Support to resolve challenges.
Requirements & Qualifications
- Soft Skills: Strong written and verbal communication; ability to establish trust and supportive relationships; proven problem-solving and analytical skills; proficiency in understanding complex client requirements and driving business outcomes.
- Technical Skills: 5+ years in developing Web/Mobile projects using SDLC best practices; and knowledge of AI prompt engineering, LLM integration, and agentic systems.
- Education: Bachelor's degree in a technical field; recognized industry certifications in AI or OutSystems certifications are a plus.
- Experience: Proficiency in architecture principles, governance best practices, security concepts and infrastructure performance/troubleshooting.
Lead Technical Success Manager employer: OutSystems
At OutSystems, we are at the forefront of the agentic revolution, offering a dynamic work environment that fosters innovation and collaboration. Our commitment to employee growth is evident through structured development programs and mentorship from industry leaders, ensuring you have the resources to thrive in your career. With a culture built on trust and inclusivity, we empower our diverse team to make a meaningful impact while shaping the future of enterprise software.
StudySmarter Expert Advice🤫
We think this is how you could land Lead Technical Success Manager
✨Join Local Tech Meetups
Get out there and mingle with fellow developers by joining local tech meetups. It’s a fantastic way to meet people who might be working at OutSystems or know someone who does. Plus, you can pick up some trendy tech skills and trends while you're at it!
✨Contribute to Open Source Projects
Show off your coding chops by jumping into open-source projects. Not only does this give you practical experience, but it also gets you noticed in the dev community. You'll create a killer portfolio that speaks volumes about your skills to OutSystems.
✨Tap into Online Developer Communities
Don’t underestimate the power of online developer communities like GitHub, Stack Overflow, and even Reddit. Participate in discussions, share your projects, and build your visibility. We can often find opportunities through these channels that can lead to a full-time gig at companies like OutSystems.
✨Explore Job Boards Specifically for Tech Roles
Keep your eyes peeled on job boards that focus on tech roles. Sites like TechCareers or Stack Overflow Jobs can often have listings for companies like OutSystems that might not show up on broader job sites. Make it a habit to check these regularly, and don’t hesitate to apply directly through our website!
We think you need these skills to ace Lead Technical Success Manager
Some tips for your application 🫡
Show off your coding skills:When applying for a software engineering role, it's super important to showcase your coding skills. Make sure your CV includes your tech stack, any relevant programming languages you’re comfortable with, and examples of projects you've worked on. If you have a GitHub profile, link it up! We love to see code in action.
Tailor your portfolio:For a full-time role, we’d expect to see some solid examples of your work in your portfolio. Make sure to include at least two or three projects that highlight your problem-solving skills and your ability to work with different technologies. Focus on the projects that are most relevant to the position at OutSystems.
Craft a killer cover letter:Your cover letter is your chance to stand out—make it personal! Explain why you want to work at OutSystems and how your skills align with the role. Show us your passion for software development. We dig enthusiastic candidates who understand the value of collaboration and continuous learning!
Be clear and concise:When it comes to writing your CV and cover letter, clarity is key. Avoid jargon that could confuse us and stick to simple, direct language. Highlight your achievements with quantifiable results where possible, and keep everything easy to read. A well-organised application goes a long way!
How to prepare for a job interview at OutSystems
✨Brush Up on Your Coding Skills
For a full-time software engineering role, it's crucial that we stay sharp with our coding abilities. Expect technical questions that might involve solving problems on the spot or discussing algorithms. Practise on platforms like LeetCode or HackerRank to get comfortable with the types of questions that often come up.
✨Know Your Tools and Frameworks
Make sure we’re well-acquainted with the tools and technologies listed in the job description. Familiarise ourselves with any specific frameworks or programming languages mentioned. If OutSystems uses React or Node.js, for instance, be ready to discuss how we’ve used them in previous projects or coursework.
✨Showcase Your Projects
Bring along a portfolio that highlights our best work. This could be code samples, GitHub repositories, or any side projects we’ve built. Make sure we can talk through our thought process for each project, especially the challenges we faced and how we solved them—this shows our problem-solving skills in action.
✨Prepare for Behavioural Questions
While technical skills are key, full-time positions also require cultural fit. Be ready to discuss our previous experiences and how we handle teamwork, conflict, and deadlines. Brush up on the STAR method—Situation, Task, Action, Result—to clearly articulate our past experiences when discussing how we've contributed to a team.
