Key Account Manager in London

Key Account Manager in London

London Full-Time 45000 - 45000 £ / year (est.) Home office (partial)
Outsource UK

At a Glance

  • Tasks: Manage and expand retail partnerships in Health and Pharmacy channels.
  • Company: Dynamic company based in Farnham with a focus on growth.
  • Benefits: Competitive salary, bonus potential, and hybrid working model.
  • Other info: Opportunity for career advancement and professional development.
  • Why this job: Join a growing team and make a real impact in the retail sector.
  • Qualifications: 2+ years in account management with strong negotiation skills.

The predicted salary is between 45000 - 45000 £ per year.

Location: Farnham, Surrey (Hybrid – regular travel to Greater London & Surrey HQ)

Salary: Up to £45,000 per annum + Up to 10% bonus

Hours: 37.5 hours per week/Monday–Friday

We’re looking for an ambitious and commercially driven Key Account Manager to join our growing team based in Farnham. This role will be responsible for managing and expanding retail partnerships across the Health and Pharmacy channels, operating at both national and regional levels, with a strong focus on Greater London.

You’ll play a key role in delivering profitable growth by building strong customer relationships, developing Joint Business Plans, and driving promotional and activation activity aligned with brand and commercial strategy.

Key Responsibilities:
  • Work closely with the Head of Retail and internal cross-functional teams to deliver the retail and channel strategy across Health and Pharmacy accounts
  • Translate strategic objectives into clear and actionable account plans to support category growth and commercial performance
  • Lead the development, negotiation, and delivery of annual Joint Business Plans (JBPs) with key national and regional partners
  • Identify and onboard new retail partners in line with channel strategy and geographic priorities
  • Build strong commercial proposals and business cases to secure distribution and new listings
  • Develop long-term relationships with key decision-makers across buying, commercial, and operational teams
  • Act as the primary contact for your accounts, providing consistent, best-in-class account management
  • Plan and execute promotional calendars and in-store activation programmes aligned to retailer and brand objectives
  • Analyse promotional performance, sales data, and ROI to improve future activity and shopper engagement
  • Deliver regular account reviews, forecasting, and performance reporting to both internal stakeholders and customers
About You:

You’ll be a confident account manager with strong commercial instincts, proven negotiation skills, and experience delivering retail growth.

Essential experience includes:
  • Minimum 2+ years’ experience at Key Account Manager or National Account Manager level
  • Proven success managing and growing national and/or regional retail accounts
  • Strong experience developing and delivering Joint Business Plans (JBPs)
  • Experience working with major UK health and pharmacy retailers
  • Demonstrable capability in promotional planning and trade activation
  • Strong analytical ability, using sales, market, and shopper data to drive insight-led decisions

If you’re ready to take the next step in your retail account management career and want to play a key role in driving growth across the UK Health and Pharmacy market, we’d love to hear from you.

Key Account Manager in London employer: Outsource UK

Join our dynamic team in Farnham, where we prioritise employee growth and foster a collaborative work culture. As a Key Account Manager, you'll benefit from a competitive salary, performance bonuses, and the opportunity to develop strong relationships within the Health and Pharmacy sectors, all while enjoying a hybrid working model that allows for flexibility and regular engagement with key partners in Greater London. We are committed to your professional development and success, making us an excellent employer for those seeking meaningful and rewarding careers.

Outsource UK

Contact Details:

Outsource UK Recruitment Team

StudySmarter Expert Advice🤫

We think this is how you could land Key Account Manager in London

Leverage Your Network

In sales and business development, who you know can often be as important as what you know. Get involved with local networking events or industry meetups to connect with key players. Don't be shy—share your passion for the field and let folks know you're on the lookout for opportunities!

Show Your Skills Through Real-World Results

When targeting a full-time role like Key Account Manager at Outsource UK, presenting tangible results from your previous sales experience can set you apart. Bring along case studies or examples of how you've closed deals or expanded accounts, and don't forget to showcase your problem-solving prowess. It’s all about quantifying your success!

Engage with Sales Communities

Dive deep into online sales communities, like Sales Hacker or LinkedIn groups dedicated to sales professionals. Engaging in discussions and sharing insights can boost your visibility and might just put you on the radar of hiring managers looking for fresh talent in business development.

Direct Applications Matter

While we all know the online application route, consider sending direct applications to companies you admire, including Outsource UK. Tailor your message to explain why you’re drawn to them and how you can contribute as a Key Account Manager. Sometimes, a personal touch can grab attention faster than a generic application!

We think you need these skills to ace Key Account Manager in London

Account Management
Commercial Acumen
Negotiation Skills
Joint Business Planning (JBP)
Retail Growth Strategy
Promotional Planning
Trade Activation

Some tips for your application 🫡

Show Off Those Sales Skills:In your CV and cover letter, highlight any previous sales or business development experience you have. Use numbers and examples to showcase your achievements – did you exceed sales targets or bring in new clients? Make those accomplishments shine!

Tailor Your Message for Outsource UK:When writing your cover letter, make sure to tailor your message specifically for Outsource UK. Show that you know the company’s mission and how your skills align with their goals in the sales landscape. This personalised touch will grab their attention!

Keep It Professional Yet Engaging:Sales is all about relationships, so while you want to maintain professionalism in your application, don’t be afraid to let your personality shine through. Engage the reader and demonstrate your enthusiastic approach to sales and business development!

Proof of Performance:Include any relevant certifications or training you’ve undertaken in sales or negotiation tactics. If you’ve attended workshops or courses, list these to showcase your commitment to professional development. This extra touch can set you apart from the competition!

How to prepare for a job interview at Outsource UK

Know Your Sales Methodologies

Brush up on popular sales methodologies like SPIN Selling or Challenger Sales. Being able to discuss these techniques and how you've applied them will show Outsource UK that you understand the role and can hit the ground running in the sales game.

Demonstrate Your Deal-Making Skills

Prepare to share stories from your past experiences where you closed deals, overcame objections, or started new client relationships. We want to show Outsource UK that you’re not just about numbers but also about building lasting connections in business development.

Prepare for Role-Play Scenarios

In a full-time sales interview, don’t be surprised if they throw in a role-play exercise to test your pitching skills. Practising how you would pitch a product or handle an objection will help us shine in this simulation—think of it like a dress rehearsal for your future sales calls!

Align Your Goals with the Company’s Vision

Take a moment to reflect on how your career ambitions align with Outsource UK’s objectives. When we articulate how our personal growth ties in with the company’s goals, it shows commitment and a genuine interest in contributing to their success.