At a Glance
- Tasks: Lead and develop a team of Claims Handlers to manage claims effectively.
- Company: Join a leading insurance organisation with a strong focus on customer service.
- Benefits: Competitive salary, hybrid working after 6 months, and comprehensive benefits.
- Other info: Enjoy a supportive environment with opportunities for personal and professional growth.
- Why this job: Make a real impact by driving team performance and ensuring fair claims management.
- Qualifications: Experience in claims management and strong leadership skills required.
The predicted salary is between 33040 - 41300 £ per year.
Location: Longbenton
Salary: £33,040 - £41,300 DOE + Benefits
Hours: Monday to Friday, 09:00 - 17:00 - 36 Hours Per Week - Hybrid after 6 month initial period (2 days in the office per week)
Outsource UK is recruiting on behalf of a leading insurance organisation for an experienced Claims Team Leader to join their Customer Settlement team on a 12-month fixed-term contract.
The Role
As Claims Team Leader, you will be responsible for leading and developing a team of Claims Handlers, ensuring claims are managed effectively, fairly, and in line with regulatory and business requirements.
Key responsibilities include:
- Leading and managing a team to ensure claims are handled in line with policy cover, legal liability, regulatory requirements, and industry best practice.
- Driving team performance to achieve operational, financial, and customer service objectives.
- Coaching, mentoring, and developing team members through regular one-to-ones, performance reviews, and development plans.
- Managing recruitment, performance management, absence management, disciplinary, and grievance processes.
- Maintaining strong technical knowledge across the team to ensure fair and accurate claims handling.
Claims Team Leader employer: Outsource UK
Outsource UK is an excellent employer, offering a dynamic work culture that fosters innovation and collaboration among its engineering teams. With a strong focus on employee growth, the company provides ample opportunities for professional development and advancement, alongside competitive salaries and attractive benefits. Located in a vibrant area, employees enjoy a supportive environment that values their contributions and encourages a healthy work-life balance.
