At a Glance
- Tasks: Design innovative services for a leading retailer, enhancing customer experiences across channels.
- Company: Join a large retailer known for its dynamic and collaborative environment.
- Benefits: Competitive daily rate, hybrid working model, and potential for contract extension.
- Other info: Opportunity to work independently in a fast-paced, complex organisation.
- Why this job: Make a real impact in retail by shaping service design and engaging with diverse stakeholders.
- Qualifications: Strong experience in retail service design and stakeholder engagement is essential.
The predicted salary is between 45900 - 56100 £ per year.
Location: Paddington, London - Hybrid, 2-3 days onsite a week (Full time hours)
Contract: 3 months initially, with potential to extend to 6 months
Start: Ideally early October
Rate: £500-£600 per day - Umbrella (Inside IR35)
Client: Large Retailer
My client is looking for a hands-on Senior Service Designer to support the Product & Platform team.
Key requirements
- Strong retail service design experience - essential
- Experience across omnichannel, ecommerce and physical retail
- Strong discovery, research and stakeholder interviewing skills
- Experienced in creating complex service blueprints and current/future-state journeys
- Comfortable engaging with stakeholders and visiting stores
- Experience with internal systems/platforms highly desirable
- Strong stakeholder mapping and experience working in complex organisations
- Able to hit the ground running and deliver independently
This is a hands-on individual contributor role with no people-management responsibility.
Senior Service Designer employer: Outsource Uk Ltd
BAE Systems is an exceptional employer, offering a dynamic work environment in Warton where collaboration and innovation thrive. With a strong focus on employee development, you will have access to growth opportunities and the chance to work alongside experienced professionals in a supportive team culture. The hybrid working model allows for flexibility while ensuring you remain engaged with your colleagues and projects, making it a rewarding place to advance your career.
